Support & Resources

All current students, staff and faculty at Trent University are entitled to a TrentU Card. Your card serves as your official university ID (student or staff card), please ensure that your card is on your person whenever you are visiting any Trent University campus.
In addition to being your student and/or staff card, your TrentU Card is also your library card, your gym access for eligible members, your door access, and it is the easiest way to pay for everything you need, on and off-campus. Learn how to get your card.
 

Accessed through myTrent (look for the camera lens icon), students can use this portal to book appointments with campus service providers, view job postings and events, and update their co-curricular record. Log in here.

Find your way from the west bank to the east and from Bata Library to Traill College. The map also includes parking and public transit info. Check it out here.

The Trent Central Student Association (TCSA) is a union run for, and by, undergraduate students at Trent University. There is a Mature Student Commissioner role, among many others, on the Board of Directors. Check out the TCSA services and activities here.

All Trent students, in all years, whether you live in residence or not, get to choose their college. Trent's five colleges are as unique as you are – each one offers different architectural styles, student spaces, residence room layouts and extracurricular activities. Explore the Colleges here. 

Each College Office has Student Ambassadors who can answer your questions or refer you to the right spot. Find contact info for each college here. 

Parking

Students can pay for parking based on specific time amounts each day (including full-day passes), or, purchase parking permits for 12, 8, 4, or 1 month periods. There is no area or time that allows for free parking on campus with the exception of an approved marked 15-minute parking only space. Parking permits are sold as a first come first purchase. Check out the different parking permits.

Transit

All undergraduate students registered in 1.5 credits or more will automatically be billed for a transit pass. Submit your photo for your transit pass on myTrent, and download and set up your digital transit pass by downloading the ID123 app on your phone’s App Store. Search “Trent University” as your institution and enter your name and student number to set up your digital transit pass. Have your pass ready to present to the driver as you board the bus. Learn more about the transit pass.

The Information Technology department has a help desk in Bata Library, as well as other ways to contact them for help with your Trent ID, your student email, multi-factor authentication, printing on campus, and more. Check out their services.

Trent International is the central support office for all international, English as a Second Language, and Exchange students at Trent.

New International Students can check out this helpful webpage for a checklist for new students, Orientation, connecting with upper-year students, and more.

Our International Student Advisors can support you in discussing immigration topics, course load and full-time vs part-time status as a student, degree planning, course registration, and more. Learn more here.

“The entire process of transferring can be incredibly daunting, but your academic advisors are here to help!” - Emily 

Academic Advisors help undergraduate students clarify their academic goals, decide which courses to take, understand academic regulations and degree requirements, connect with the services they need and, ultimately, take charge of their own education. Learn more about Academic Advising or find instructions for booking an appointment.

Departmental Academic Advising

The following departments have Department/Program/Academic Coordinators who support students with program requirements, course selection and registration, and anything related to that specific program.

• Biology
• Business Administration
• Nursing
• Psychology
• Social Work

“Don't be afraid to reach out for help. Book an academic skills meeting for your first writing project/report.” - Daniel 

Academic Skills offers online resources, workshops, and individual appointments to support your efforts to improve and refine your skills for success at university.

Explore online resources on writing, citation, study skills, time management, and more, here. 

The Trent Library - also referred to as "Bata Library," - along with the Archives, offers extensive print and online collections, specialized services and expertise, and state of the art facilities for collaboration and inquiry. Students can also book one-on-one sessions with one of our librarians. They can help you improve your research skills, information literacy, advanced database searching, and more. Learn more here or visit the help desk on the main floor of the library.

The Tutor Posting Board offers a centralized online listing of tutors-for-hire and free departmental supports. Tutors can submit information for posting and students seeking tutors can search these listings.

Please note that Trent University or Academic Skills does not vet tutors in any way or check any tutor's academic, disciplinary, or criminal records. It is the responsibility of the student to ask about academic and tutoring experience, to check the tutor’s references, and to negotiate an appropriate rate of pay for tutoring. Check out the Tutor Board here. 

“Careerspace helped me improve my resume and cover letter, making me feel ready for job applications.” - Tamanna 

Careerspace supports your career development, and offers appointments, workshops, online resources, and opportunities to connect with employers and recruiters. These services are free for all Trent students and alumni. Learn more here.

• Many of our competitive co-op programs allow for some transfer credits. Students need to apply specifically for Co-op streams when applying to Trent. Please contact admissions@trentu.ca if you have questions about your application or want to re-apply for Co-op instead.  
• ⁠Some co-op programs do offer a "transfer-in option" which is only available to full-time, first year Trent students. Not all co-op programs offer a transfer-in option. You can find more details here.  
• Students who are considering applying for co-op are encouraged to do their research about their program of interest. A good place to start is reviewing the co-op website in detail, specifically the FAQ and the work term schedule pages. If applicable, the transfer-in process usually takes place in December and January each year. More details can be found here.  
• Co-op is not the only way to get valuable career experience while at Trent. Check out Careerspace and their resources and services for experiential learning. 

All Trent University Peterborough and Durham students, as well as graduate, George Brown Nursing, and ESL students, are eligible for this health and dental plan. Web only students are not automatically billed the cost of plan but have the option to opt in.

Peterborough students starting in September or January who are billed for 0.5+ credits in their starting term will automatically be charged for this plan with their tuition and ancillary fees, and will receive coverage from September 1 to August 31 (September-start students). May-start students and Study Abroad students are not automatically charged for this plan and have the option to opt-in to this plan (September, January, or May-start students). 

Can I Opt-Out?

If you have alternative health coverage through an employer or your family, you can opt-out of the Trent Student Benefits Plan. All opt-outs must be done online on our Trent Student VIP benefits website during the term in which you start your academic year. Those who opt-out will be reimbursed via e-transfer.

Can I Opt-In or add Dependents?

If you have been enrolled in the Trent Student Benefits Plan, and wish to add family members or dependents, or if you have not been enrolled in this plan but wish to enroll, you can do so!

If you are a student wishing to register for the Trent Student Benefits Plan yourself, you must contact the TCSA office, and payment can be administered via e-transfer. 

Please contact the Trent Central Student Association if you have any questions: benefits@trentcentral.ca or call (705) 748-1000. More details can be found here.

The Trent Student Health Services team supports a diverse student population through the provision of confidential primary health care, health promotion, disease prevention, and wellness education.

Student Health Services is an appointment based medical clinic for all registered part-time and full-time students at Trent's Symons (Peterborough) Campus.

Please note: Appointments are needed to receive care. This is not a walk-in clinic.

Learn more here. 

“Remember that there are so many people at Trent that want to see you succeed. Reach out to the resources around you, like Counselling Services and Careerspace, and try out some clubs that you're interested in. You're never alone!” - Katia 

Trent Counselling Services provides free, confidential, short-term mental health support to all registered Trent students. Learn more here. 

“Asking questions of everyone is very important. I am a SAS student so they helped me a lot.” - Ainsley 

Student Accessibility Services (SAS) provides support to students with disabilities through one-on-one advising, referrals to campus supports, and adaptive technology. Learn more here.

Membership is included in tuition fees for Trent students whose home campus is the Peterborough Symons Campus. Membership includes access to gym facilities in the Athletics Centre (AC), including a pool and squash courts, as well as group fitness classes, rec sports, and esports. Learn more here.

Learn more about varsity athletics here.

Orientation Week provides students with the opportunity to learn about their new school, surroundings, and peers, and make the most out of their time at Trent. Orientation Week events are open to first-year students registered at the Peterborough campus. As a new transfer student, this includes you! 

For mature and transfer students, there are specific events designed to help you find relevant resources and build meaningful connections. Check out the events and FAQs for Orientation.

Winter Orientation is for students who start their journey at Trent in January. Learn more and Winter Orientation.

Trent students have a proud history of students helping students. Peer support programs provide students such as yourself with connections to resources, services and supports on campus to help you during your time at Trent University. There are a variety of peer support programs that are tailored to different student needs, including:

• Peer Support for all Trent students
• First Peoples House of Learning tutoring for Indigenous students and students in Indigenous Studies
• Ishkodehwin Peer Mentoring Program for incoming Indigenous students
• Out on Campus for LGBTQ+ students

Learn about these and even more peer support programs.

The Trent Central Student Association supports over 75 student-run clubs and groups each year. From anime to cricket to department or political clubs, you may find a group that resonates with your interests and values! Learn more here.

“The Black Student Success (BSS) group was also a huge support for me. Being part of their community helped me navigate my first semester, feel supported, and connect with others who shared similar experiences.” - Tafadzwa 

Black Student Success was previously called Black Student Support

Weekly meetings for Black Trent students are held in The Freedom Lounge in the TCSA, Thursday 5-7pm. More details here or on Instagram.

There is always something happening at the Trent Peterborough camps throughout the academic year. You can catch a guest lecture, attend a networking event, hike the nearby nature trails, or watch a classic film, on any given day. Keep an eye on the Trent Events Calendar as well as the Student Experience Portal and see what the communities of Trent have to offer!