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Student Wellness Centre

Pair of chairs in a counselling room

Student Wellness Centre

Counselling Services

Counselling Services provides confidential, free support to all students registered at Trent University. Our services are provided by qualified clinical counsellors.

Stepped Care Model

Trent Counselling Services adopted a new model of service, Stepped Care, to provide better access to care and more options for treatment. Stepped Care is a system where the most effective and least intensive treatment is delivered to match the needs of the student, only 'stepping up' to intensive, specialist services when needed. In collaboration with students, a treatment plan is developed and monitored together to assess progress along the way. This new service model includes online and therapist assisted tools, workshops, group formats, and of course traditional one-on-one therapy. More resources will be added as the service evolves. This model allows for a personalized, flexible model of service for students.

Walk-in first appointment 

To improve access to counselling support, Trent Counselling Services has implemented a walk-in for first appointment. If you are new to Counselling Services, you do not have to call to schedule your fist appointment. Simply stop by Counselling Services in Blackburn Hall, complete some paperwork and a brief questionnaire and wait your turn to see a therapist. Please come early to ensure you will be seen and bring a book!

If you have been seen here previously, please either phone (705-748-1386) or stop by (Blackburn Hall suite 113) to schedule a 30-minute consultation with your therapist.

Summer Walk-in Schedule - Effective May 6, 2019

Monday 1:00-3:30
Tuesday 9:00-11:30
Wednesday 1:00-3:30
Thursday 9:00-11:30
Friday - Closed

*Summer walk-in hours are subject to change. You can phone ahead to ensure walk-in is available, 705-748-1386

Please note there is no walk-in during reading weeks.


How can counselling help?

  • Increase self-understanding
  • Reduce isolation
  • Provide support during difficult times
  • Work through issues
  • Develop strategies for feeling better
  • Alleviate uncomfortable feelings
  • Find options for managing symptom

Urgent situations

During office hours (Summer: Monday to Thursday, 9:00 am - 12:00 pm & 1:00 pm - 4:00 pm):

  • Contact Counselling Services at 705-748-1386 and advise of the urgency

After hours:

  • Trent Campus Security: 705-748-1333
  • Good2Talk helpline: 1-866-925-5454
  • 4County Crisis: 1-866-995-9933
  • I. M. Well: 1-877-554-6935

In the case of emergencies, visit your nearest emergency department or phone 911.


Visit the Student Wellness Centre workshops, groups and events page for happenings during the academic year.