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Student Wellness Centre

Pair of chairs in a counselling room

Student Wellness Centre

Counselling Services

Counselling Services provides confidential, free support to all students registered at Trent University. Our services are by appointments and are provided by qualified clinical counsellors.

Stepped Care Model - Under Construction

Trent Counselling Services is adopting a new model of service to provide better access to care and more options for treatment. Stepped Care is a system where the most effective and least intensive treatment is delivered to match the needs of the student, only 'stepping up' to intensive, specialist services when needed. In collaboration with students, a treatment plan is developed and monitored together to assess progress along the way. This new service model includes online and therapist assisted tools, as well as workshop and group formats. More resources will be added as the service evolves! This model allows for a personalized, flexible model of service for students.

We Heard Your Feedback!

Counselling Services is moving to a 30-minute walk-in consultation for the first appointment. This means quicker access to help, resources, and support!

How can counselling help?

  • Increase self-understanding
  • Reduce isolation
  • Provide support during difficult times
  • Work through issues
  • Develop strategies for feeling better
  • Alleviate uncomfortable feelings
  • Find options for managing symptoms

Make an appointment

To book an appointment visit us in Suite 113, Blackburn Hall or phone 705-748-1386. We do not book appointments by email. The confidential online registration at the link below helps provide us with insight into your current difficulties. Alternatively, you can complete this information in person by coming to Counselling Services.

Online Intake Registration

Note: Filling in the online registration does NOT book an appointment. You will still need to phone or visit us to book the appointment.


Urgent situations

During office hours (Monday to Friday, 9:00 am - 12:00 pm & 1:00 pm - 4:00 pm):

  • Contact Counselling Services at 705-748-1386 and advise of the urgency

After hours:

  • Trent Campus Security: 705-748-1333
  • Good2Talk helpline: 1-866-925-5454
  • 4County Crisis: 1-866-995-9933

In the case of emergencies, visit your nearest emergency department or phone 911.

News and Events

Evening hours

Counselling services, Student Health Services and Student Accessibility Services have appointments available from 5:00-8:00 pm every Tuesday evening from September-April, with the exceptions of reading week and exam periods. 

Services during the evening hours are by appointment. 

Drop-in Counselling

 Drop-in appointments are available for students who do not currently have a counsellor. Students will be seen in order of arrival. We will make every attempt to meet with each student who comes for drop-in. However, there may be times when we will need to offer a booked appointment or time during the next drop-in instead. 

Drop-in is available Monday afternoons (1:00 to 3:30 pm), Tuesday evenings (5:00 - 7:30 pm) and Friday mornings (9:00 am - 11:30 am) from September to April, with the exception of reading week.. To use drop-in services, visit Counselling Services the day of drop-in and follow the drop-in instructions posted outside of Counselling Services. 

Note: Drop-in is not intended for current clients of counselling services or for crisis appointments. For such appointments, please phone or come in to Counselling Services.

Exam period drop-in: Drop-in is available Monday-Friday during the exam period:

Monday: 1:00 - 3:30 pm

Tuesday: 1:00 - 3:30 pm

Wednesday: 9:00 - 11:30 am

Thursday: 1:00 - 3:30 pm

Friday: 9:00 - 11:30 am  


Visit the Student Wellness Centre workshops, groups and events page for happenings during the academic year.


WellTrack is an online cognitive behavioural therapy tool. It features a self-assessment, psycho-educational videos, a moodtracker, and relaxation exercises. Visit the Student Wellness Centre resources page for more information.