Book an Appointment - Academic Advising

Book an Appointment
- Same-day Appointments
- Using the Student Experience Portal
General Advising Questions
Advising at Durham-GTA campus
Advising for International Students
Supports for Post-Graduate Certificate Students and Graduate Students
Appointment FAQs

Same Day Advising Appointments, June 8-26, 2026

During the Priority Course Registration period (June 16-25, 2026), the Academic Advising will be available for same day advising appointments. Please call the Academic Advising phone line at 705-748-1488 to inquire about availability and to speak to a trained student staff member who can offer technical support and direct you to resources. Booking for same day appointments opens at 8:50am EST Monday to Friday (8:50am to 4:00pm).

Call 705-748-1488 for Academic Advising same-day appointments and support with course registration. You will be directed to a call queue. Please wait on hold for the next available staff member. You may be directed to voicemail if the call queue or wait time is exceeded. You can leave a detailed message or call the queue again. Thank you for your patience during this high volume period.

Please explore the resources we offer on our website. Your question may be addressed in one of our guides, videos, and FAQs on course selection and registration.

Book an appointment using the Student Experience Portal

During Priority Registration, Academic Advising appointments at the Peterborough campus are only available for same-day booking. Starting June 8th, the calendar in the booking system will appear to be blank for this period. Please call the Academic Advising phone line at 705-748-1488 to inquire about availability and to speak to a trained student staff member who can offer technical support and direct you to resources. Booking for same day appointments opens at 8:50am EST Monday to Friday.

Following the Priority Registration period, registered students can book an appointment with an Academic Advisor at the Peterborough campus on the Student Experience Portal (www.trentu.ca/sep). Our regular schedule for same day advising appointments and advance booking will resume on Monday, June 29, 2026. Note that Trent University is closed Wednesday, July 1, 2026.

Be Prepared to Meet an Advisor
Frequently Asked Questions
Advising Questions for Grad Students, Students at Durham-GTA, Students Completing Post-Graduate Certificate Programs

General Advising Questions & Resources

You can often find answers to your questions on our website.

You can ask questions in the College Office. Trained student staff in the College Offices can help

Using the self-service course registration system
Finding forms (like prerequisite waivers) on myTrent
Providing direction to videos, resources, and information on the Academic Advising website

Supports for Graduate Students and Post-Graduate Certificate Students

Are you a graduate student looking for advising support? If you are completing a Masters or PhD program, please contact your graduate program directly or the School of Graduate Studies at graduate@trentu.ca

Are you a post-graduate certificate student looking for advising support? If you are completing a post-graduate certificate, please businesscertsptbo@trentu.ca (Peterborough campus) or durhamcerts@trentu.ca (Durham campus) and you will be directed to the correct person.

Frequently Asked Questions

I am having difficulty booking an appointment, what else can I do?

During Priority Course Registration, demand for Academic Advising appointments is very high. We encourage you to use the resources available on this site that guide students through the course selection, scheduling, and registration process; we include how-to guides, short videos, and FAQs. Take time to review the Academic Calendar and the Academic timetable. Trained student staff can also help direct you to valuable resources and address common questions; they answer the phone lines at 705-748-1488.

There are a couple of ways to book an appointment with an Academic Advisor, so we encourage you to check the online system at 12:00pm EST (noon) when next-week and next-day appointments are released or to call at 8:50am EST to book a same-day appointment.

Staff in the College Offices are available Monday to Friday, between the hours of 9:00am and 4:00pm EST to provide assistance with booking the next available appointment.

Academic Advising is also available at the Trent Durham-GTA campus in Oshawa for students attending classes at that campus, and for international students through the Trent International office.

Academic Advising on the Trent Durham GTA Campus

Advising for International Students

How many appointments can I have in one week?

Students may book a maximum of one appointment per week. Exceptions may be made based on the Academic Advisor’s discretion and appointment availability.

How do I cancel an appointment?

If a student cannot make an appointment, it is important to cancel it in order to free that time for someone else. Students should use the online booking system (Student Experience Portal) to cancel an appointment at least 2 hours before it is scheduled to begin, email academicadvising@trentu.ca, or call 705-748-1011 ext. 7333 during office hours.

No Show Policy

We understand that things come up and might get in the way of attending a previously booked appointment with an Academic Advisor. If you do not show up for two appointments with Academic Advising, you will no longer be permitted to book your own appointment on the online booking system. If you have reached this booking limit, please call the advising phone line 705-748-1488 for assistance with booking.

We ask that you take the time to contact us to let us know if you can no longer attend, so that the Academic Advisor can offer the opportunity to another student in need of an appointment.

Are you a graduate student looking for advising support?

If you are completing a Masters or PhD program, please contact your graduate program directly or the School of Graduate Studies at graduate@trentu.ca

Studying at the Trent Durham GTA campus in Oshawa?

To book an appointment at the Durham GTA campus visit the Durham campus academic advising website.