Book an Appointment - Academic Advising

Notice: Same-day Academic Advising appointments are not available on Tuesday, December 9, 2025. Please view our website for answers to general advising questions or talk to a trained student ambassador in the Colleges.

Winter Closure and Start of Term (December 2025 and January 2026)
Book an Appointment
- Same-day Appointments
- Using the Student Experience Portal
Academic Advising for New Transfer Students
General Advising Questions
Advising at Durham-GTA campus
Advising for International Students
Supports for Post-Graduate Certificate Students and Graduate Students
Appointment FAQs

Winter Closure and Start of Term

Winter Break Closure

Pre-booked and same-day Academic Advising appointments are available up to Friday, December 19, at 4 p.m. and resume on Wednesday, January 7, at 9 a.m.

Trent University is closed Wednesday, December 24, 2025 to Friday, January 2, 2026. The university reopens on Monday, January 5, 2026, and classes resume on Wednesday, January 7, 2026.

On January 5 and January 7, you can call a college office if you have general advising questions. Note that you will not be able to book an appointment with an academic advisor until same-day booking begins on Wednesday, January 7, 2025 at 8:50am.

Start of Term: Same-day Booking

Wednesday, January 7 to Wednesday, January 21, 2026

During the first two weeks of the Winter term (January 7 to January 21, 2026), the Academic Advisors in all Colleges will be booking Same-Day Advising appointments. These appointments can only be booked on the same day they occur; these appointments cannot be booked in advance. Please call the Academic Advising line at 705-748-1488 or visit your College Office in-person to schedule a time to speak with an Academic Advisor. Booking for same-day appointments opens at 8:50am EST each morning; we receive a large volume of calls at the start of the term, so please wait on hold or leave a message if you are prompted.

Our regular rotation for same-day advising appointments will resume on Thursday, January 22, 2026 and will be available to book starting at 8:50am EST by calling the Advising line (705) 748-1488 or visiting the College Office in-person.

Note the Add/Change deadline for winter term courses is Wednesday, January 21, 2026.

Course Registration Drop-In

Wednesday, January 7 and Thursday, January 8, 1pm to 4pm
Elaine Stavros Room, Bata Library (BL 202)

At this event, you will find:

Assistance using Self Service and MyTrent
Help navigating course selection and degree requirements
Answers to your questions about planning, adding, and dropping courses for the Winter term
Information about important registration dates and deadlines

Are you a new student who needs support with course registration?

See our online guides for the course registration process, which are broken into four steps. In particular you may find the First Year Course Suggestions by Major page helpful in determining what required courses you should take for your program in first year.

If you follow these steps to make your plan, you should be all set for course selection. If you would like some help navigating some of the tools on myTrent, we have trained, upper-year student staff in the College Offices who are available to support by calling 705-748-1488 Monday-Friday between 9:00am and 4:00pm EST.

Please note that the deadline to add or change courses for the fall term is Wednesday, January 20, 2025.

January Degree Check Appointments for Graduating Students

Are you graduating this year? Do you want to talk to an advisor for a degree check before the Add/Change Deadline? Contact your college office, by phone or in-person, to book a degree check appointment before January 21, 2026.

We recommend that you start with the Do It Yourself Degree Check tool. After completing the DIY Degree Check, you may find that you’re on track and ready to apply to graduate.

When booking an advising appointment for a Degree Check, please indicate that you plan to graduate at the end of the winter term, and share the following information:

Program - including major/joint-major, minors, specializations, and/or options
General or Honours program
Academic Calendar year they are following for their degree/program requirements
Number of credits completed

Academic Advising is also available at the Trent Durham-GTA campus in Oshawa, and through the Trent International office.

Book Today, Tomorrow, or Next Week

Academic Advising offers individual in-person and remote appointments Monday to Friday. Meet with an academic advisor in-person, via video chat, or on the phone. Appointments become available for booking on the Student Experience Portal one week in advance, and a limited number of appointments may be released one day in advance. Same-day bookings are also available to book by contacting your College (in-person or by phone) or calling the Academic Advising phone line.

If you have booked a same-day IN-PERSON appointment and you are driving to campus, please give yourself ample time prior to the start of the appointment to find a parking space as campus parking is very busy at this time. Parking maps

Be Prepared to Meet an Advisor
Frequently Asked Questions
Advising Appointments for New Transfer Students
Advising Questions for Grad Students, Students at Durham-GTA, Students Completing Post-Graduate Certificate Programs

Book an appointment using the Student Experience Portal

Appointments become available for booking one week in advance, and a limited number of appointments may be released one day in advance. Please check the Student Experience Portal for availability starting at 12:00pm EST (noon).

Appointments often book up once they become available, so if you do not see anything available (e.g., the calendar is blank) or the availability does not work with your schedule, you can check back the following day after 12:00pm EST (noon). Appointments also become available when there is a cancellation.

How to book an advising appointment in the Student Experience Portal

Academic Advising Appointments are available to book online through the Student Experience Portal.

Sign into the Student Experience Portal with your Trent username and password.
Click on “Book Appointments” in the left menu to get started.
Select 'view calendar' to see the next available appointment or select 'book by provider' to search for available appointments by Academic Advisor.
Select time slot and complete the form.
A confirmation email with the appointment details will be sent to you along with a reminder email. If you need to cancel your appointment, please do so by following the links provided in the emails.
If you have difficulty using the online booking system you can call the academic advising phone line at (answered by trained, upper-year student staff) 705-748-1011 ext. 1488 for assistance.

Book a same-day appointment by contacting the College Office

Same-day Advising appointment booking is available Monday to Friday on rotation through the Colleges. Same-day appointments are available to book starting at 8:50am EST by calling the Advising line (705) 748-1488 or visiting the college office.

Mondays: Gzowski College
Tuesdays: Otonabee College
Wednesdays: Champlain College
Thursdays: Lady Eaton College
Fridays: Traill College

Appointments for New Transfer Students

Have you recently transferred from a college or university to Trent? Are you a mature student with transfer credits, ready to start a new program at Trent? Looking to make the most of your previously-earned credits and discuss course planning?  

Book an appointment with Sylvia, our Academic Transitions Advisor. 30-minute appointments are available most weekdays, with some early evening appointments available Thursday evening. You can book yourself in here or contact us at academicadvising@trentu.ca. 

Please note, these appointments are intended for students who are new to Trent and have transfer credits (those starting at Trent in September 2025 or January 2026). For all other Trent students looking for Academic Advising, please see our standard booking process.   

General Advising Questions & Resources

You can often find answers to your questions on our website.

You can ask questions in the College Office. Trained student staff in the College Offices can help

Using the self-service course registration system
Finding forms (like prerequisite waivers) on myTrent
Providing direction to videos, resources, and information on the Academic Advising website

Supports for Graduate Students and Post-Graduate Certificate Students

Are you a graduate student looking for advising support? If you are completing a Masters or PhD program, please contact your graduate program directly or the School of Graduate Studies at graduate@trentu.ca

Are you a post-graduate certificate student looking for advising support? If you are completing a post-graduate certificate, please businesscertsptbo@trentu.ca (Peterborough campus) or durhamcerts@trentu.ca (Durham campus) and you will be directed to the correct person.

Frequently Asked Questions

I am having difficulty booking an appointment, what else can I do?

There are a couple of ways to book an appointment with an Academic Advisor, so we encourage you to check the online system at 12:00pm EST (noon) when next-week and next-day appointments are released or to call at 8:50am EST to book a same-day appointment.

Staff in the College Offices are available Monday to Friday, between the hours of 9:00am and 4:00pm EST to provide assistance with booking the next available appointment.

Academic Advising is also available at the Trent Durham-GTA campus in Oshawa for students attending classes at that campus, and for international students through the Trent International office.

Academic Advising on the Trent Durham GTA Campus

Advising for International Students

How many appointments can I have in one week?

Students may book a maximum of one appointment per week. Exceptions may be made based on the Academic Advisor’s discretion and appointment availability.

How do I cancel an appointment?

If a student cannot make an appointment, it is important to cancel it in order to free that time for someone else. Students should use the online booking system (Student Experience Portal) to cancel an appointment at least 2 hours before it is scheduled to begin, email academicadvising@trentu.ca, or call 705-748-1011 ext. 7333 during office hours.

No Show Policy

We understand that things come up and might get in the way of attending a previously booked appointment with an Academic Advisor. If you do not show up for two appointments with Academic Advising, you will no longer be permitted to book your own appointment on the online booking system. If you have reached this booking limit, please call the advising phone line 705-748-1488 for assistance with booking.

We ask that you take the time to contact us to let us know if you can no longer attend, so that the Academic Advisor can offer the opportunity to another student in need of an appointment.

Are you a graduate student looking for advising support?

If you are completing a Masters or PhD program, please contact your graduate program directly or the School of Graduate Studies at graduate@trentu.ca

Studying at the Trent Durham GTA campus in Oshawa?

To book an appointment at the Durham GTA campus visit the Durham campus academic advising website.