Academic Advising

How to Book an Appointment (Undergraduate Students):

Appointments must be booked—drop in is only available at select times as advertised on this webpage.

Academic Advisors now work out of two locations.
If you are booking an 'in person' appointment, please note the LOCATION of your appointment when booking.  DRA-55 Thornton Rd South or ALC 11 Simcoe St North. 

There are flexible options each day for in person, video or phone.  In person and video is the best method for comprehensive and effective engagement with Academic/Career Advising.  Phone is the least effective and suggested as a last resort. The booking system will alert you to what types of appointments are being offered by an advisor on a given day.  If your preferred method of appointment delivery is not available please select a different day.

  1. Go to the Student Experience Portal.
  2. Login using your myTrent username and password.
  3. Click on  “Durham GTA Campus Appointment Bookings” on the left side of the screen. (Please note that this method only works for students who already have a student ID number and active myTrent account)
  4. Click on "Book by Appointment Type" to choose either Academic Advising or Career Advising.
  5. Once you have selected a type of appointment, you will be able to view the next available appointment for that service. 
  6. Go to "View Calendar" to see available appointments for the next 10 business days. 

NOTE: If you select "View Calendar", use the Toggle Filters button and choose to display only the appointment type you want to book.

Where to go for In-Person Appointments: For appointments at DRA - 55 Thornton Rd South, please follow the signage located at the Front Entrance Atrium (Building A), and wait in the chairs by the furthest doors at the East end of the Atrium.  An Advisor will come to get you for your appointment. For appointments at ALC - 11 Simcoe St North, please check-in at the front reception desk. 

Looking for an Appointment Today (Undergraduate Students)?

A limited number of same-day appointments will open for booking at 9:00 a.m., Monday to Friday. Please follow the "How to Book an Appointment" steps above to book an available same-day, phone or video chat, appointment.

If you have trouble booking an appointment using the Student Experience Portal, please call 905-435-5100 ext. 5158.

Resume Consultation (Undergraduate Students):

Resume consultation is available if you visit peer resume drop in. Details can be found at: www.trentu.ca/durham/careerservices

How to access your built-in video chat appointment: 

These instructions can also be found when you book via the Student Experience Portal 

1. Log into trentu.ca/sep. You will land on the Dashboard Overview page.

2. On the day of your appointment, go to the My Video Chats section of the page and click on the View button.

3. You will see the Booking Details and the Join button.

4. Ten minutes before your appointment time, you will be able to access the video chat when you click on the Join button.

We recommend that you use Google Chrome to log in for your video chat appointment.

Built-in video chat troubleshooting tips:

Important Information:

If you have specific questions regarding waitlists or waivers you can contact your department directly.  Pre-requisite waivers are completed online through your myTrent account.  Course registration issues or questions can also be directed to registration@trentu.ca. For all financial questions please contact studentaccounts@trentu.ca  or  financialaid@trentu.ca.

Important Dates/Deadlines:

Important dates from the Academic Calendar

Helpful Links:

For important university dates and deadlines for the 2023-2024 Academic Year please visit www.trentu.ca/calendar.

Please note there are "Calendar Supplements" posted at this link and the content contained in the calendar supplements supersedes that found in the Academic Calendar.

Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishinaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

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1600 West Bank Drive
Peterborough, ON Canada, K9L 0G2

Toll Free: 1-855-MY-TRENT

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Durham Greater Toronto Area

55 Thornton Road South
Oshawa, ON Canada, L1J 5Y1

Phone: 905-435-5100

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