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FAQs

How do I book an appointment?

Students may request an appointment by submitting the following form.  Once you submit the form, you will receive booking instructions by e-mail.

How are appointments being offered?

Appointments are available in person or virtually over Zoom. 

What health and safety measures are in place for in-person appointments?

Masks are optional and welcome.  If you feel unwell at the time of your appointment, please notify us as soon as possible.  Students who are unwell on the day of their appointment will have the option to meet virtually or reschedule to another date.

What is the cancellation policy?

If you need to cancel or reschedule your appointment, please phone our office or e-mail your therapist at least 24 hours before your appointment time.  Missing an appointment without notice negatively impacts our service by taking away time that could have been offered to another student.  If you feel unwell and/or showing symptoms of COVID-19 at the time of your appointment, please contact us to reschedule.

Where can I turn for urgent support?

Support is available 24/7 by phoning 9-8-8 or checking out our list of crisis resources.  Additionally, students in distress may contact our front desk for assistance at 705-748-1386.  If there is an emergency and you require immediate support, please contact Trent Security, phone 9-1-1 or go to your nearest hospital.

 

 

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Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishnaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

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