What is MyCreds™?
For more information and frequently asked questions visit the MyCreds™ FAQ page.
MyCreds™ Frequently Asked Questions
MyCreds™ provides a platform for certifying, sharing, and verifying academic credentials. These digital documents are available in your credential wallet, called MyCreds™ Portfolio, and are certified by Trent University. Once certified, they are considered official. You can easily share your documents securely through MyCreds™ with colleges and universities, employers, immigration authorities and other third parties.
Your institution ensures your documents’ authenticity when accessed through the MyCreds™ Portfolio.
MyCreds™ is owned by ARUCC, the Association of Registrars of the Universities and Colleges of Canada, and powered by Digitary, an international document issuing organization that stores your documents securely. Your data remains under Trent University’s control. This information can only be accessed by you, Trent University, and whomever you choose to share your documents with.
Documents issued through MyCreds™ are authentic, tamper-evident, and legally valid. Your documents in your MyCreds™ Portfolio contain digital signatures that meet the legal requirements of certified digital documents in countries around the world.
How To Order
Please note, official documents will not be released until financial obligations to the University are met. Trent University no longer sends transcripts to third parties. It is your responsibility to share your documents with a post-secondary institution, employer, or third-party organization through MyCreds™️.
1. Transcripts
2. Verification of Enrolment
When can students expect documents?
Requests are processed daily, and students can expect to receive the link to their digital document within one business day.
What is the cost to have a document issued?
The fee for a Verification of Enrolment share credit is $18, plus tax and the fee for a Transcript share credit is $22, plus tax. Fees are charged in Canadian dollars. Payments are non-refundable.
Payments will be required for each document share that they make with the recipient(s) of their choice, or when they download their document in PDF file format.
All purchases made within MyCreds™ will require your residential address and your billing address associated with your payment card to meet Canada Revenue Agency requirements. Your billing address postal code must match the postal code associated with your bank’s payment card, otherwise your payment will be rejected.
The MyCreds™ Learner portal accepts all common credit card brands as method of payment. Payment is made directly to MyCreds™ and is non-refundable. After purchase, you will see a purchase confirmation notice on the screen, and you will also receive an email confirmation. MyCreds™ is owned by the Association of Registrars of the Universities and Colleges of Canada (ARUCC); you will see MyCreds™ or ARUCC on communications and credit card statements.