A transcript is a formal copy of your student academic record. It records all courses successfully and unsuccessfully completed, and all courses that were withdrawn after the course drop deadline. All Trent University transcripts include a record of every term that you have attended and include both undergraduate and graduate studies, as applicable. Please view our Transcript Legend, which appears on the back of every official transcript, for grading system information.

Important Alumni Information

Ordering Your Secure Official Electronic Transcript

Official transcripts will be issued to each learner when requested. Students will only need to submit one transcript request through myTrent, unless their transcript has been updated since the last request.

Please note, official transcripts will not be issued if there are outstanding financial obligations to Trent University.

1. Log into your Student Account

• Log in to your myTrent account, select the Transcript option, and submit your request

2. Wait to receive an email notification to your myTrent email

• Wait to receive an email notification from MyCreds™ when your Transcript is ready to be shared.
• Please be aware of phishing. This email will come directly from MyCreds™, not a Trent University account. 

3. Log in to MyCreds™

• Log in to your secure account on the MyCreds™ Learner Portal with your Trent University username and password. Please ensure you sign in with your Education Provider. 

4. Purchase share Credits

• Purchase share credits from MyCreds™ to view your Transcript and authorize the release of your Transcript to your chosen destination.

5. Need more assistance?

• If you have any questions or need assistance please contact the Office of the Registrar at registrar@trentu.ca.

What is the cost to have a Transcript issued? 

The fee for each official Transcript share credit is $22, plus tax. Fees are charged in Canadian dollars. Payments are non-refundable.

Payments will be required for each document share that they make with the recipient(s) of their choice, or when they download their document in PDF file format.

All purchases made within MyCreds™ will require your residential address and your billing address associated with your payment card to meet Canada Revenue Agency requirements. Your billing address postal code must match the postal code associated with your bank’s payment card, otherwise your payment will be rejected.

The MyCreds™ Learner portal accepts all common credit card brands as method of payment. Payment is made directly to MyCreds™ and is non-refundable. After purchase, you will see a purchase confirmation notice on the screen, and you will also receive an email confirmation. MyCreds™ is owned by the Association of Registrars of the Universities and Colleges of Canada (ARUCC); you will see MyCreds™ or ARUCC on communications and credit card statements.

When can students expect transcripts?

Once requested, students can expect to receive the link to their digital document within 3-5 business days.

Anticipated Date Options 

When ordering an official transcript, you can ask that it be sent out as soon as possible or at a future date, such as after the term is completed, after the academic year is completed, or after your degree is conferred. The chart below indicates all of your options, including the anticipated date when your transcript request will be processed based on the request. 

Important Alumni Information

To access your transcript, you need to have an active myTrent account.

If you have not signed into your account in the last 15 months, please contact Advancement Services by email or phone to activate your account. Please allow up to 2 business days for a response.

• Phone: 1-866-449-0072
• Email: advancementservices@trentu.ca

If you have signed into your account in the last 15 months but are having trouble logging in, please reset your password. If you do not have access to the information required to reset your password (student number and Trent email) follow the prompts to access your account details.