Forms
Consent to disclose personal information (.pdf) form is required if you request medical records transferred between Health Centres.
If you have any questions about how to fill out the form please contact Student Health Services at 705-748-1481.
Please note: There may be a fee associated with a record transfer depending on where it is being sent.
Fees
The following is a list of fees charged at Student Health Services:
Physician Appointment Late Cancellation $25
Physician Appointment Missed Appointment $25
Mental Health Nurse Intake or Follow-Up Late Cancellation $25
Mental Health Nurse Intake or Follow-Up Missed Appointment $25
Psychiatrist Appointment Late Cancellation $85
Psychiatrist Appointment Missed Appointment $85
Third Party Forms (non-school forms) $11.30 - $113
Driver’s Physicial $94.50
Crutches if not returned $25
SAD Lamp if not returned $84.77
Medical Record Transfer Non-Health Information Custodian $75
HPV Vaccine: Gardasil 9 (one dose) $175
Prescription Renewals without an appointment $20
Policies
Missed Appointment and Cancellation Policy
We request at least 24 hours prior notice if you are cancelling an appointment.
A message may be left on the phone at 705-748-1481, 24 hours a day.
Failure to keep an appointment or to provide adequate notice (24 hours) will result in a fee being charged to your student acount.
Privacy Statement
The Student Health Service staff is bound by law and ethics to safeguard your privacy and the confidentiality of your personal information.
This includes:
- Collecting only the information that may be necessary for your care;
- Keeping accurate and up-to-date records;
- Safeguarding the medical records in our possession;
- Sharing information with other health-care providers and organizations on a "need to know" basis where required for your health care;
- Disclosing information to third parties only with your express consent, or when necessary for legal reasons; and
- Retaining/destroying records in accordance with the law. Files will be destroyed ten years after the last visit to the Student Health Service
Your request for care from us implies consent for our collection, use and disclosure of your personal information for purposes related to your care. As noted above, other purposes require your express consent.
We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
We take steps to ensure that everyone who performs services for us protect your privacy and only use your personal health information for the purposes you have consented to.
You may request to access or correct your personal health records. You may also obtain copies of your records. Please see the receptionist for our fees for this service. Please speak to us if you have any concerns about the accuracy of your records.
If you would like to discuss our privacy policy in more detail, or have specific questions or concerns about how your information if handled, please speak to us.
Medical Certificate Policy
Trent Student Health Services strives to ensure that conditions are fair and consistent for all students. A medical certificate, commonly referred to as a “medical note,” “sick note,” or “doctor’s note,” will only be issued in situations where an illness or injury results in a significant disruption of academic work.
In all cases the student should first communicate with their instructor about their absence and/or missed coursework.
The medical certificate must be completed by the physician who personally examined the student at the time of their illness.
Medical certificates will not be issued under the following circumstances:
- A recovered illness and/or previously missed labs or classes
- Minor illnesses (e.g. common colds, flu-like symptoms, bladder infections, headaches, etc.)
- A recognised disability or chronic health concern (see Student Accessibility Services for information about accommodations)
- Long term sleep/wake problems related to lifestyle
All requests for documentation to support an academic appeal (i.e. retroactive withdrawal, incomplete standing, or aegrotat standing) should be sent to the Director of the Wellness Centre who will review the medical file and consult with medical staff as needed. Students pursuing an academic appeal should first consult with an Academic Advisor.