Net Tuition FAQ

Why does the OSAP amount show as $0.00 (or not at all) when I am supposed to be receiving OSAP? 

Your OSAP amount may not display or will display as $0.00 until the Financial Aid Office confirms your enrolment. 

Where can I see how much I am to pay? 

Trent is providing OSAP students with a customized statement of account which will provide the amount to be paid to Trent after financial aid is deducted from fees.  Students can check their balance due with Trent on their Statement of Account through their myTrent portal under the FINANCES tab.  

The current balance on my Statement of Account is still showing a balance owing but I am an OSAP student.  Why is this? 

If you still have a current balance owing past the payment due date you should check the status and funding details of your OSAP application at www.ontario.ca/osap.  

Please note, if your OSAP funding for the term does not cover your fees due, you will show a balance owing that is your responsibility to pay. 

What if my OSAP is greater than my costs? 

OSAP will only remit the balance due to Trent. Any remaining OSAP funding will be remitted to the bank account you indicated on your Master Student Financial Assistance Agreement with OSAP. 

What is institutional support? 

Institutional Support is funding (Scholarships & Bursaries) you are eligible to receive from Trent provided you meet all of the eligibility requirements. 

  For all Graduate program inquiries, please visit Graduate Studies.  

What is the difference between tuition and registration fees, and where can I find a breakdown of the compulsory fees I have been billed? 

Registration fees billed to students consist of tuition, ancillary and levy fees.  A breakdown of fees can be found at Financial Services.

What do I do if I can’t pay my remaining balance by the due date? 

Please contact Student Accounts.

What is Non-Repayable Aid? 

Non-Repayable aid refers to the grants you are receiving from OSAP. Grants are non-repayable aid, therefore ‘free’ funding from OSAP.  

What is Pending OSAP? 

This amount is from your OSAP application. It is the amount of funding to be remitted to Trent towards your balance due. Once the funding has been received from OSAP the "Pending" status will be removed.