Contact
COVID 19
At Trent University the well being of our students, faculty, staff and campus community is our highest priority. We are committed to keeping you up-to-date on the status of academic and other University operations as the COVID-19 situation evolves.
The Finance department, following COVID-19 protocol set by the University, Student Accounts staff is on campus and are here to help you. If you would like to meet with a specific team member, it is recommended you pre-arrange the time and date directly with them.
Remote Delivery Office hours Monday – Friday – 8:30 a.m. - 4:30 p.m.
On-campus office hours Monday - Friday 9:00 a.m. - 4:00 p.m. (Closed 12:00 - 12:30 for lunch)
Our office is currently working through a high volume of email and phone calls and will continue to respond. When leaving us a message, be sure to include your student number, name, contact information and a brief explanation of the purpose of your call or email. We can be reached by emailing: studentaccounts@trentu.ca or calling 705-748-1317. Thank you for your patience and understanding during this busy time.
Financial Aid (OSAP, Scholarships and Bursaries)
Location:
Registrar’s Office in Blackburn Hall
1600 West Bank Drive
Peterborough, ON K9L 0G2
Monday to Thursday 9:00 am – 4:00 pm
Friday 10:00 am – 4:00 pm
Phone: 705-748-1524 OR 905-435-5102 x1524
Email: financialaid@trentu.ca
Email: scholarships@trentu.ca
Student Accounts
The Student Accounts Office serves as the administration point for most university fees and charges, however, we cannot make adjustments to any fees without the permission of the appropriate department.
It is important to review your statement of account regularly, especially after registration changes. In addition to term fees due at the beginning of the term, other fees such as departmental fees (field trips, supplies), late payment fees may be posted to your account throughout the year.
Students must plan their registration activity carefully, It is the student's responsibility to be familiar with the academic calendar for financial and academic matters and penalties.
When calling for information regarding an account belonging to your child or spouse, please remember that student account information is confidential. For further details, please review the Freedom of Information and Protection of Privacy policy.
Blackburn Hall, Suite 114
1600 West Bank Drive
Peterborough, ON K9L 0G2
The Finance department, following COVID-19 protocol set by the University, Student Accounts staff is continuing our work remotely and are here to help you. If you would like to meet with a specific team member, email to pre-arrange the time and date to meet with them by zoom.
Holiday Hours:
Student Accounts – closes Tuesday, December 23 at 12 p.m.; reopens Monday, January 5 at 9 a.m.
NEW HOURS
On-campus: we are available
Monday to Thursday 9:00 a.m. to 4:00 p.m. (Closed 12:00-12:30 for lunch)
Friday 10:00 a.m. - 4:00 p.m. (Closed 12:00-12:30 for lunch)
Phone: 705-748-1317
Fax: 705-748-1564
Email: studentaccounts@trentu.ca
Sponsorships Email: studentsponsorship@trentu.ca
Meet the Student Accounts Team
Kim Pinch, Student Accounts Advisor
705-748-1011 x6059 Email: kimberlypinch@trentu.ca
Vacant, Student Accounts Advisor
705-748-1317 Email: studentaccounts@trentu.ca
Jennifer Arcand, Student Accounts Clerk
705-748-1011 x6209 Email: jenniferarcand@trentu.ca
Lynn Martin, Manager Student Accounts
705-748-10111 x6190 Email: lynnmartin@trentu.ca
Kerri Stringer, Student Account Representative
On leave - returning December 2022