"How to" Instructions

Printable Instructions can be found here.

You only need to create one account; you do not need to create a new one every year. If you have forgotten your password, please select the "forgot password" option and it will send you a link to create a new one.  If you have forgotten your email, please contact Parking Services at parking@trentu.ca and include your full name and student/staff number. 

1. Login or create an account: https://trentu.parkadmin.com/login 

2. Select the appeals tab

3. Select the Request an Appeal tab

4. Enter the appeal reason in the Reason for Appeal space and then hit Submit Appeal. 

5. You will be sent a response within 7 business days.

1. Log in to our Parking Portal to manage your account https://trentu.parkadmin.com/login

2. Enter your username and password

3. You will see a tab called “Vehicles”, select tab. A disclaimer will appear, select “I agree”.

4. From here you can add a new vehicle or edit your existing ones.  

   • You can not change your licence plate number. If the vehicle is still the same but you have new plates, you will have to add a new vehicle and make the old one “inactive”.

   • When selecting your plate type please select “Passenger” unless you require a different plate type such as Motorcycle or Dealership.  

5. Once this is complete, your vehicle is safe for Licence Plate Recognition parking in your eligible zones.

1. Click on this link for the steps to pay a ticket online anonymously without having to create an account. Anonymous Payment

Online payments can be made with Visa or MasterCard.  Visa Debit will not work, and payment will not process if using Safari.