Information Technology

Information Technology is responsible for enterprise computing services and support, staff and student desktop computers, University telecommunications and instructional technology service and support. I.T. builds and manages all University network facilities, including connections to external networks, which include the Internet, ORION, and the Public Switched Telephone Network (PTSN). For more information, visit the IT website.

General Records

Budget & Financial Records

• Primary responsibility of Finance

Copies of Vendor Contracts & Agreements

• Retained indefinitely

Equipment Inventory

• Updated as required to stay current

Personal Information Databanks

Troubleshooting Records

• Legal Authority: Trent University Act 1963
• Information Maintained: Electronic correspondence with students; may include name, student number, personal contact information
• Individuals in Bank: Account holders
• Uses: Troubleshooting purposes
• Users: Help Desk staff and other authorized staff as required
• Retention: Indefinite

Digital Records (Access to)

• Legal Authority: Trent University Act 1963
• Information Maintained: Names, student numbers, contact information; digital copies of information created by users, and databanks held by other administrative offices (e.g., academic history, marks, financial information, etc.)
• Individuals in Bank: Faculty, staff, and students
• Uses: System repair and maintenance only
• Users: Faculty, staff, and students have access to their own records only; System administrators, information systems programmers/analysts have access to accounts for system repair and maintenance
• Retention: Indefinite

Media Services Booking Records

• Legal Authority: Trent University Act 1963
• Information Maintained: Name, student number, employee number, contact information, item booked and time/date of booking
• Individuals in Bank: Media services users (members of University community)
• Uses: Scheduling of equipment and materials bookings, tracking of equipment and materials,statistical reports
• Users: Authorized IT personnel
• Retention: Students – current year, then delete; faculty – 2 years, then delete

Personnel Files

Common to all departments