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  4. Residence FAQs

Residence FAQs

Fall Residence Applicants: Frequently Asked Questions

How can I access the Residence Application/Housing Portal?

The Housing Portal can be found by logging into myTrent and navigating to the Support tab at the top right-hand side of the screen. Once there, the student will see the button for the Housing Portal under the Student Housing heading. More info can be found on the Applying page. 

Who is eligible for the Residence Guarantee?

Any student who is new to Trent university is eligible for the residence guarantee. Just finished high school and applying to university for the first time? Transferring from another institution? Interested in applying to Trent for the first time as a mature student? All of these situations make you eligible for our residence guarantee. You are automatically eligible for the guarantee as long as you have: 

  • Applied to our Academic Year Residence Application Trent University (winter and summer start students are ineligible for our residence guarantee)
  • Complete a residence application by the guarantee deadline.

The guarantee does not apply to: returning students who have already completed credits at Trent University, graduate students at the Peterborough Campus, as well as winter and summer start students (Durham Campus graduate students are included in our residence guarantee, as long as it is their first year at Trent University). 

I applied for residence and paid all of the necessary fees, what are my next steps?

Once you have submitted a fully completed residence application by the deadline, additional steps such as roommate and room selection will be email to you later. Check out more instructions and key dates: Apply to Residence - Housing - Trent University 

Where can I find more information on Dining Plans?

Dining plans are mandatory for first year residents. For information regarding dining plans, please visit the Trent Food Services website.

Should I apply when the application opens even though my plans may change?

The Residence application is separate from your academic application. Once you have a Trent email address, you can apply! We encourage students to apply for residence as soon as possible for peace of mind. As long as you apply by the deadline, you are guaranteed a space with us. If your plans change, you can apply to cancel your application. Learn more: Apply to Residence - Housing - Trent University 

What residences will be open and room types will be offered? How can I indicate my preferences?

We have rooms for a variety of student lifestyles! Choose from traditional singles and doubles, suite singles and doubles and value spaces. Learn about your options: Residence Fees & Payments - Housing - Trent University 

Trent uses Residence Self-Selection. Guaranteed students select rooms based on room self-selection timing determined by a lottery system and availability. Your self selection timeslot will be emailed to you. Learn more: Apply to Residence - Housing - Trent University  

What supports will be offered in residence?

Residence offers 24/7 security, fun community programming, and regular maintenance. Learn how residence supports you: Living in Residence - Housing - Trent University 

How will residence events and activities be offered?

The Residence Life and Education team provides residence programming focused on transitioning to university, fostering academic success, and building a strong sense of community. Your Residence team will frequently share these events through email, community meetings and posters within residence. Learn more: Residence Life & Education - Housing - Trent University  

Can I defer my application to a different term if my plans change? (ex. unable to obtain a visa/study permit)

Students may defer to a later term in limited circumstances. Application fees may be required again. Please email residence@trentu.ca if you would like further information regarding deferring your application. 

How does parking work?

Parking permits are available through Parking Services. Parking is free but limited at Durham. Learn more: Parking Regulations - Parking - Trent University 

As a returning student to Trent, can I apply to residence?

Yes, but returning students are not guaranteed residence. We encourage you to consider our Upper Year and Graduate housing options: Upper Year and Graduate Housing Special Offer - Housing - Trent University 

Is it okay to pick a residence that is in a college that is not affiliated with your department?

Yes! Our residence buildings at Trent are not program-specific. If you are a new student, your college affiliation will match the building you end up living in. If you are a returning student, your college affiliation will be modified to match the building you are living in. We encourage you to take a look at our residence web pages (Peterborough and Durham) and pick the building you think best fits your wants and needs! Pay a visit to the colleges website if you wish to learn more and remember, you can always change your college affiliation in future years if you wish.

What steps can parents take to prepare their students for living in residence?

Moving to residence is a big step in a students’ academic journey! It is also a big change for their parent and or guardians and supporters. More information regarding orientation, resources, and ways to support can be found on our Parents & Supporters Webpage.

When is Move-in Day?

Move-in dates are communicated directly to students prior to the term. Learn more about moving in: Moving In - Housing - Trent University 

Do you have a packing list for students moving into residence?

Yes, a printable packing checklist is available: Residence Checklist 

How do I cancel my Residence Application?

Cancellations are completed through the Housing Portal. Reimbursements follow the residence agreement. 

If you cancel your application by mistake or change your mind, please email residence@trentu.ca to have your application re-activated. 

What is Gender Inclusive Housing?

Gender Inclusive Housing means that students are able to choose if they would like to live in same gender housing or any gender housing. This means they can select the gender of their roommate or suitemates. 

This option is available to students to select within their Residence Application in the Student Housing Portal.

What if I am away on the date/time of my room selection timeslot?

At the end of room selection, students are either assigned to a room or their application is cancelled.

What is an upper-year student? Can I live in the annexes if I am not an upper-year student?

An upper year student at Trent University falls under the following criteria:

  • A returning student who has completed 0.5 or more university credits

A student who is enrolled in a Master’s or postgraduate certification program
 

Still can’t find what you’re looking for? Please don’t hesitate to contact us at residence@trentu.ca. We’re always happy to help.

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