Complaint Process Overview
Once your complaint is submitted, the following steps will be undertaken:
Preliminary Assessment: EHRO will determine whether the complaint falls within the scope of the Discrimination and Harassment Policy. If not, you will be informed and guided on alternative options.
Informal Resolution (Optional): You may choose to engage in voluntary and confidential methods such as mediation or facilitated dialogue.
Formal Investigation: If informal resolution is not pursued or is unsuccessful, a formal investigation will be initiated. An impartial investigator will gather evidence, interview parties and witnesses, and assess the information provided.
Findings and Recommendations: A report will be prepared summarizing the findings and recommendations, which will be shared with the appropriate university authority for action.
Outcome and Actions: If the complaint is substantiated, appropriate measures—such as disciplinary actions or accommodations—will be implemented. Both parties will be informed of the outcome, with confidentiality maintained.
Appeals: Either party may appeal the decision if there is a procedural error or new evidence. Appeals must be submitted within the timeframe outlined in the policy.