Empower your leadership—learn to communicate across cultures
In today’s increasingly diverse communities, the ability to understand and work effectively across cultures is more important than ever. This micro-credential will equip you with practical tools, real-world insights, and hands-on experiences to strengthen your cross-cultural communication skills and promote inclusive, welcoming spaces.
Course Detials
Format: In-person
Duration: 4 weeks
Start Date: To be announced
Cost: $375
Available Discounts
- Current Trent University Undergraduate students qualify for a 50% discount. Contact microcredential@trentu.ca for details.
- Trent University alumni receive a 10% discount. Contact alumni@trentu.ca for details.
Only one discount may be applied per registration.
Credential Earned: Digital Badge
Available Discounts
- Current Trent University Undergraduate students qualify for a 25% discount. Contact microcredential@trentu.ca for details.
- Trent University alumni receive a 10% discount. Contact alumni@trentu.ca for details.
Only one discount may be applied per registration.
Credential Earned: Digital Badge
In Partnership with
Registration
Ready to register?
Note for Trent University Staff
Permanent OPSEU employees at Trent University are now eligible for tuition waivers for Trent University micro-credential courses. Please do not register or pay through this page. Visit Support → Human Resources / Payroll / Waivers → Micro-Credential - Staff for waiver and registration instructions.
Learning Outcomes
By the end of the course, students will:
- Communicate effectively and respectfully with people from diverse cultural and linguistic backgrounds.
- Be able to apply inclusive practices in human services, education, healthcare, business, settlement services, and community work.
- Strengthen workplace and community relationships through cultural awareness and empathy.
- Contribute to inclusive hiring, onboarding, and service delivery practices in multicultural settings.
- Enhance employability in sectors seeking equity, diversity, and inclusion (EDI) skills, including non-profits, government, education, and customer service industries.
Course Modules
Module 1: Explore the realities of immigration
Module 2: Learn and apply the principles of cultural humility
Module 3: Step into the shoes of a language learner
Module 4: Harness the power of storytelling
Assessment Requirements
To earn the micro-credential, participants must successfully complete:
- A written assignment
- Written assignment
Tax Receipt Information
Students may be eligible to receive a T2202 Tuition and Enrolment Certificate if their micro-credential meets Canada Revenue Agency requirements.
To qualify, students must meet the following criteria:
- Be enrolled in a qualifying educational program that provides at least 12 hours of instruction within a calendar month.
- Pay a minimum course fee of $150.
- Not receive a grant, reimbursement, benefit, or allowance for the program from an arm’s length party that would make the program ineligible under CRA guidelines.
Earn a Digital Badge
Upon successful completion of the course, participants will receive a verified digital badge that can be shared on LinkedIn, resumes, portfolios, and professional profiles.
Conclusion
Whether you are a student or work in human services, education, business, or community development—or simply want to better understand and engage with your neighbours—this micro-credential offers an engaging, experiential learning experience that will leave you with lasting skills for connection and collaboration.