Students who have, or may enroll at Trent University, may obtain loans from MPower to pay for their registration, housing, meal plan and other miscellaneous university fees billed to their student account. Loan proceeds will be applied to the student accounts to first pay fees due, and amounts owing in full. Additional amounts paid to a student's account for living expenses can be disbursed to students, to a maximum of $5,000.00 per term.
Living expense funding will be transferred to students by electronic funds transfer (EFT) directly into the student's bank account. To receive direct deposits from Trent University, you are asked to provide your information for an account at a Canadian Financial Institution. By providing this information, students consent to Trent University depositing funds into that account. Please check your deposit information carefully as the university is not responsible for missing funds if incorrect banking information is provided to us. If an error occurs, the university will work with our financial institution to recall the funds on a best effort basis.
Once students are registered and billing is posted to account statements, the Student Accounts office will work directly with MPower to provide them with the amount invoiced. MPower will try to release payment to the student account one week prior to each payment due date https://www.trentu.ca/studentfinances/tuition-fees/important-dates-deadlines), and students with credit balances, can request a refund of their living expense funding. Refund requests for undergraduate and certificate students should be made on the portal form within the TopDesk tool. Graduate students should request their refund by completing the "Graduate Refund Request" form located in the myTrent portal under the Finances tab.
If funding is received to a student account where there is no registration, funding will be returned to MPower to re-pay the student's loan.