Course Overview
Develop the skills needed to improve organizational performance, solve business challenges, and support workplace innovation.
The Productivity Improvement Lab offers students, professionals, and community members the opportunity to build expertise in productivity improvement through a progressive series of micro-credentials. Participants earn a digital badge at each level while developing practical skills in systems thinking, business analysis, organizational change, project implementation, and AI-enabled productivity.
Through a combination of foundational learning, applied workplace experience, and professional practice, the pathway prepares participants to help organizations improve efficiency, implement change, and achieve measurable results.
Course Benefits
- Build in-demand skills in productivity improvement and organizational effectiveness.
- Earn digital badges that provide tangible evidence of your knowledge and experience.
- Develop practical skills in business analysis, systems thinking, project implementation, and change management.
- Learn how to use AI tools responsibly to support productivity and decision-making.
- Gain valuable workplace experience through applied projects and professional practice.
- Prepare for careers in business analysis, operations, project coordination, process improvement, and workplace innovation.
Registration
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Learning Outcomes
By the end of the pathway, participants will be able to:
- Apply productivity improvement principles to workplace challenges.
- Analyze organizational processes and identify opportunities for improvement.
- Use systems thinking to understand and solve complex problems.
- Support organizational change and innovation initiatives.
- Apply business analysis and project implementation techniques.
- Use AI tools effectively and responsibly in workplace settings.
- Communicate recommendations and improvement strategies professionally.
Course Levels
Productivity Improvement Labs: Level 1
- Build foundational knowledge in productivity improvement, systems thinking, business analysis, organizational change, project implementation, and AI-enabled productivity.
Productivity Improvement Labs: Level 2
- Apply productivity improvement skills through a workplace experience, internship, volunteer placement, or approved project.
Productivity Improvement Labs: Level 3
Demonstrate advanced competency through professional practice, workplace impact, and evidence of applied productivity improvement expertise.
We are introducing these levels gradually.
Admission Requirements
Prerequisites
- No prior experience is required for Level 1.
Completion of previous pathway levels is required before progressing to Levels 2 and 3.
Tax Receipt Information
Students may be eligible to receive a T2202 Tuition and Enrolment Certificate if their micro-credential meets Canada Revenue Agency requirements.
Earn a Digital Badge
Upon successful completion of each Productivity Improvement Professional pathway level, participants will receive a verified digital badge that can be shared on LinkedIn, resumes, portfolios, and professional profiles.
Participants who successfully complete all three pathway levels will earn the Productivity Improvement Professional Labs Milestone Micro-Credential, recognizing achievement in productivity improvement, organizational effectiveness, and AI-enabled workplace innovation.