FREQUENTLY ASKED QUESTIONS
ACCESS TO THE TRENT ATHLETICS CENTRE:
Q. Can I purchase a day pass to access the Trent Athletics Centre?
A. Day passes are available for purchase. Please visit the Member Services desk for assistance.
Q. Can I purchase a swim pass to access the 25 m Allan Marshall Pool?
A. The Allan Marshall pool is currently closed for maintenance. Please continue to visit www.trentu.ca/athletics for updates on our pool.
Q. I am a Trent Student enrolled in classes, do I need to pay for a membership?
A. Trent students pay an ancillary athletic fee included in tuition which provides Trent Students access to the Trent Athletics Centre September 1st-April 30th. Trent students need their Trent student card to access the facility.
Q. Can I rent a locker?
A. Yes, Locker memberships are available for purchase to Trent Students and current members. Please visit our Member Services Desk or contact email@example.com to sign up for a locker membership.
Q. Can I rent a towel?
A. Towel memberships are available to Trent Students and current members. Please visit our Member Services Desk or contact firstname.lastname@example.org to purchase a towel membership.
Q. Is the Sauna currently open?
A. Our saunas are open.
Q: Can I purchase a membership to the Trent Athletics Centre?
A: New memberships are available for purchase. All memberships are paid monthly on the 1st of each month debited directly from a bank account. Please come into the front desk at the Athletics Centre and we will be happy to set up your membership.
Please bring a VOID cheque or Pre-Authorized Debit form, and identification. A one-time capital fee of $50.00, is applied to all Community, Alumni, & Corporate memberships to support reinvestment in equipment and facilities. This fee is waived on Youth/Child, Staff & Faculty and Trent Retiree memberships.
Cancellation Policy: Memberships may be terminated any time provided the Athletics Centre is provided 30 days notice. Please visit our website, /athletics/communitytrent-student-membership-rates
Q. How do I go about changing my existing Family Membership to an Adult Membership?
A. Please email at us at email@example.com and we make the change for you.
Q. I have an existing membership how do I cancel my membership?
A. Please email firstname.lastname@example.org, with your name and your request to cancel and we will process the cancellation.