Information Technology is responsible for enterprise computing services and support, staff and student desktop computers, University telecommunications and instructional technology service and support. I.T. builds and manages all University network facilities, including connections to external networks, which include the Internet, ORION, and the Public Switched Telephone Network (PTSN). For more information, visit the IT web site.
General Records
Budget & Financial Records
Primary responsibility of Finance
Copies of Vendor Contracts & Agreements
Retained indefinitely
Equipment Inventory
Updated as required to stay current
Personal Information Databanks
Troubleshooting Records
Legal Authority: Trent University Act 1963
Information Maintained: Electronic correspondence with students; may include name, student number, personal contact information
Individuals in Bank: Account holders
Uses: Troubleshooting purposes
Users: Help Desk staff and other authorized staff as required
Retention: Indefinite
Digital Records (Access to)
Legal Authority: Trent University Act 1963
Information Maintained: Names, student numbers, contact information; digital copies of information created by users, and databanks held by other administrative offices (e.g., academic history, marks, financial information, etc.)
Individuals in Bank: Faculty, staff, and students
Uses: System repair and maintenance only
Users: Faculty, staff, and students have access to their own records only; System administrators, information systems programmers/analysts have access to accounts for system repair and maintenance
Retention: Indefinite
Media Services Booking Records
Legal Authority: Trent University Act 1963
Information Maintained: Name, student number, employee number, contact information, item booked and time/date of booking
Individuals in Bank: Media services users (members of University community)
Uses: Scheduling of equipment and materials bookings, tracking of equipment and materials,statistical reports
Users: Authorized IT personnel
Retention: Students – current year, then delete; faculty – 2 years, then delete
Personnel Files
Common to all departments