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  3. Thoughtful communication key to reducing mental stress

Thoughtful communication key to reducing mental stress

February 18, 2020
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Trent University Durham GTA professor provides insight on how to open the lines of communication

Trent University Durham GTA Associate Professor Psychology Dr. Nancie Im-Bolter
Trent University Durham GTA Associate Professor Psychology Dr. Nancie Im-Bolter

For many, a new decade brings hope for fresh starts. However, for those with language impairments, pursuing new opportunities can be daunting, especially in a society wired for speedy interactions and information “on demand.”  

For children, youth and adults with language impairments, communication is challenging. Everyday activities such as speaking on the spot, perceiving non-verbal cues, following classroom instructions or lectures, participating in job interviews or adhering to the social rules of conversation can be a struggle.

If you would just try harder

Language impairments are often subtle and can be hard to detect. As a result, many individuals are often labelled as non-compliant, rude or lazy. Nothing could be further from the truth. They really are trying. 

I witnessed this firsthand while working with children and adolescents as a researcher and psychologist. Once their language impairments were identified and explained, they seemed relieved and grateful, often revealing “that’s exactly what’s happening.” 

Lifelong impact of language impairment

Humans have an intrinsic need for social interaction, and language is an important tool for social problem solving and navigating emotional well-being. When language skills are affected, it’s no surprise that negative consequences to mental health can result.

 Research indicates higher rates of unemployment and greater risk for behavioural and emotional disorders for those with language impairments. Having difficulty relating to peers can lead to a higher risk for anxiety, low self-esteem and depression.  

Keep it simple…and clear

As a professor of Psychology at Trent University Durham GTA, I am very aware of the need to provide space for students to think, pause and reflect. Providing clear expectations, guidelines, structure, and time to process, helps everyone, not just those with language impairments. 

As teachers, employers, and parents, we can clarify instructions and provide structured work environments. We can all use time to reflect before responding to questions or instructions.

Many students at Trent are pursuing careers in areas such as teaching, social work or human resources. Any communications professional would benefit from learning about the broad impact language and language impairments can have on all areas of functioning, mental health and social relationships.

A Ph.D. student in my Language and Cognition Lab at Trent Durham volunteers with the Special Olympics. She structures conversations to help individuals with language impairments talk and practice social problem solving. They go for a walk. No pressure.

This simple concept of creating a supported space to talk could be adapted throughout the community.

So, why don’t we all try something new and slow down? Let’s pause for a moment to take the other person’s perspective before we speak or jump to conclusions. Knowledge, understanding and listening can make all the difference.

Dr. Nancie Im-Bolter is an associate professor in the Department of Psychology at Trent University Durham GTA

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