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Trent University
Information Technology
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  1. Trentu.ca
  2. Information Technology
  3. Applicants & Guests

Applicants & Guests

Accounts & PasswordStudents conversing outside.

Each Trent user is assigned a username that allows you to access many of Trent's online services. You can activate and/or manage your username and password using Self-Service Password Reset application. 

  • Activate Your Trent Account
  • Forgot Your Username or Password?
  • Reset Your Password

Guest Wi-Fi

Visitors of Trent University can access the Guest Wi-Fi also known as eduroam Visitor Access (eVA) that provides easy, secure, and temporary Wi-Fi access to visitors that are not from an institution that participates in eduroam. If you are a visiting Faculty or Researcher, you can receive temporary username and password by either contacting the department. 

Visit our knowledge article "eduroam Visitor Access (eVA)" for more information on accessing Guest Wi-Fi services during your stay. 


Classroom Technology

Trent classrooms are equipped with a variety of technology to facilitate the delivery of course curriculum. Every effort is made to provide Trent faculty with a standardized classroom interface. Each classroom that has a standard install will have a Trent imaged PC with network login, telephone, data projector and projection screen/ TV Display. A Trent account is required to login on the lectern PC.  Some rooms also have a document camera, sound system and inputs for personal laptops. Lecture capture systems (YuJa) are also available in select rooms.

Browse our Classroom Technology knowledge articles for more information on the technology located in each classroom at our various campus locations.


We're here to help!

Our Service Desk Team is available and happy to assist you with technology throughout your time at Trent, whether it's via phone or in-person during operating hours and through the Service Hub that is available 24/7.

Online Support

  • If you are a visitor, applicant, Alumni or Trent Community member without access to your TrentU credentials we invite you to fill out the Visitor/Community Help Form

Telephone Support

  • Call our Service Desk at 705-748-1010
  • Telephone support hours: Monday to Friday from 8:00 AM to 4:30 PM

Classroom Emergency

  • Call our Classroom Emergency line at 705-748-1010 option 4

In-Person Support

Peterborough Campus (Bata Library 2nd Floor):
  • Monday to Thursday: 8:00 AM to 4:30 PM
  • Friday: 8:00 AM to 6:00 PM
  • Saturday & Sunday: 10:00 AM to 5:00 PM

Summer Term Hours:
Monday to Friday: 8:30 AM to 4:30 PM

Durham Thornton Campus (Room A119):
  • Monday to Friday: 8:30 AM to 4:30 PM
Durham Simcoe Campus (TDB):
  • Monday to Friday: 8:30 AM to 4:30 PM

 

 

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Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishinaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

Peterborough

1600 West Bank Drive
Peterborough, ON Canada, K9L 0G2

Toll Free: 1-855-MY-TRENT

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Durham Greater Toronto Area

55 Thornton Road South
Oshawa, ON Canada, L1J 5Y1

Phone: 905-435-5100

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