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Information Technology

Information Technology



Anytime: it@trentu.ca

Service requests: Online in MyTrent>Support.

Requests are responded to via e-mail as quickly as possible. Target resolution time is 48 hours max.

Make a Service Request


IT Service Desk:
OC 221.6 (former computer lab)

Durham: Library

Stop by our Service Desk anytime. Our friendly staff will be happy to answer any of your tech-related questions on supported Services.


Peterborough IT  Desk
705-748-1010 (local)
1-855-698-7368 x 1010

Durham IT Desk

If you are reporting a critical service interruption or have no access to Internet or email, please call us:

Hours of Operation

May 1 - Sep. 6, 2017
8:30 am to 4:30 pm

Academic Session (To Dec. 21, 2017 & as of Jan. 7, 2018):

Mon-Thu: 8:00am-9:30pm
​Fri: 8:00am - 6:00pm
Sat-Sun: 10:00am - 6:00pm

Durham: Tech staff on-site:

9:00am - 12:00pm
6:00pm - 8:00 pm

Our Services

Explore our Service Catalogue with direct links to User Guides and other related information that may assist with your issue.

Explore Our Services

User Guides

Need an answer quickly?
User Guides are quick hits of self-help to get you going as quickly as possible.
Let us know if there is something missing!

View User Guides

Service Dashboard

Please check before calling the IT Service Desk.

In the event of a disruption or service downgrade, IT Staff will update the Service Dashboard located in the MyTrent portal under Services>IT Services>Service Status icon

Status will be updated as soon as it changes.

View Dashboard

Classroom Instruction Issues

Teaching a class?

Have an issue? (Monitored from 7:30 am)

Call us:
Choose "Option 4"



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