Ask Us!

Note: Some of the information on this page is affected by our temporary relocation, April 2017 - May 2018.

A Learning & Liaison Librarian will provide Research & Resources assistance at the on-campus service point throughout our renovations. 
The libraryhelp@trentu.ca email will be monitored throughout our relocation.

Have a question? Ask us!  Here are your options.

Research & Resources Assistance

If you need help navigating the library resources for your research, you can ask for help.  Learning & Liaison librarians provide online instruction, guides, and give classes on request.  They can also help one-on-one.  There are three ways to contact us:

    1. Email us at library@trentu.ca. 
      • You'll get a reply right away, or within 1 working day (depending on our availability).
      • Email gives us the chance to investigate your options before we reply. The more detailed your message is, the more specific our reply can be.
      • If it's an technical issue, we'll have your account information from your email.
    2. Come to the Library Service Desk. See the on-campus service location during renovations.
      • Simple questions can be answered on the spot.  Staff may show you relevant guides or resources, or give you direction.
      • If the question is complex, the staff will call in experts.
    3. Phone 705-748-1011 ext.7420.
      • This is the number for Learning & Liaison Librarians.

    As a rule, we're available weekdays 9:00-4:30, but sometimes we're around (or online) outside those hours. See hours.

      Client Support Services

        Borrowing, Fines, Library Account, Interlibrary Loans

        Peterborough : See the Contact Client Support page.

        Durham branch: See the Trent University Durham Library contact page.

        Other Options

        Connect with Bata Library

         

         

        Find more contact information under Departmental Contacts.

         

        Creating the Library of the Future - Details about our exciting transformation