Bata Library and the Durham GTA Campus Library & Learning Centre are now open to current students, staff, and faculty. For detailed information about the re-opening of the libraries, please see our reopening announcement.

Trent University Library & Archives continues to offer electronic collections and virtual services. Please contact us at library@trentu.ca to access virtual services and supports. Check for updates regularly on our COVID-19 Alert Page.

COVID-19 Alerts

Updated November, 23, 2020

Bata Library and the Durham GTA Campus Library & Learning Centre are now fully open to current students, staff, and faculty. The Library's electronic collection is accessible online any time, and we continue to offer virtual services, which are available by contacting library@trentu.ca.

Use the links below to jump to additional information about library services and resources during the COVID-19 pandemic.

For information updates pertaining to the broader university, please see the Trent University COVID-19 Updates page.

Scholarly Resources

The vast majority (about 90%) of our research materials are already available online: ebooks, ejournals, streaming videos, etc. There will be no interruption to access of these resources from anywhere in the world. All you need is an internet connection, a computer or device, and your MyTRENT login. 

Our new Omni search tool is mobile-friendly and connects you to all our available resources. You can find Omni at the top of all our library webpages.

Temporary Access to Additional Online Resources

On top of our existing electronic material, many of our online providers are offering us extra resources for a limited time, at no cost. Where feasible, we're connecting these additions through the library. Watch for information on our homepage under "Library News" as they become available. 

We are also maintaining a list of New Acquisitions and Temporary Free Access to Electronic Resources. Not all of these resources will be discoverable in Omni, and you may need to use the links on this page to access them, or find them in Databases A-Z.

Physical Items

Books and other physical collections are available by request through Omni. You will be notified when your requested items are available for pickup at the Library Services Desk. For more information on requesting items, please see our Omni guide.

Following professional best practices based on research studies undertaken by REALM (the REopening Archives, Libraries, and Museums Project), all returned library material will be quarantined for 72 hours before being re-shelved and being made available for circulation.

Reserves

Due to the 72 hour quarantine period required after a book is returned, we are not offering short-term loans of physical items through course reserves at this time.

Instructors who can identify vital reserve readings needed for online courses should contact the library with this information, so that we can evaluate options for alternative access. The best way to do this is by creating a Leganto reading list for your course.

We are fast-tracking a new platform for course readings and resources, which will make it simpler for instuctors and students to share them. See more on the guide, Leganto: Create Lists for Course Readings & Resources.

Services

Returning Library Items

With the reopening of the library, regular due dates have been re-instated. If you are not returning to campus, you may wish to renew your existing loans, which can be done from within your Omni account. However, if someone else requests an item you have on loan, a recall will be issued and the item will be due within 7 days of the recall. You'll receive notifications if your due dates are changed, and you can check due dates by signing in to Omni and clicking on your name.

If you need to return items, you can use the book drop located outside the front doors of Bata Library or the book drop within the library. 

Do not leave items outside the drop box. They will remain your responsibility and fines will be charged for lost or damaged material. See the Borrowing webpage.

If you’re unable to come to campus to return items, please contact library@trentu.ca to explore other options.

If you need to return items to the Durham campus, you can use the book drop located outside the front doors of the main building. If you're unable to come to the Durham campus, please contact durhamlibrary@trentu.ca to explore other options. 

Interlibrary Loans

We are attempting to fill ILL requests digitally during this time. No physical items are available. The Ontario university libraries are working on a solution to allow for physical copies of material to be sent via interlibrary loans.

Research Assistance

Assistance with using library resources for research is available virtually. Please email library@trentu.ca with your query and we'll respond. 

Research Guides providing subject-specific assistance remain available online by clicking the link at the top of every webpage or in Omni.

Book-A-Librarian

You can book an online appointment with a librarian to discuss research strategies and resources. Choose to book your subject librarian, or use our general booking page.

Paying Fines

Fines & fees may be paid in person via TrentU Card, debit, Visa, and Mastercard at either Bata Library Service Desk or Durham Branch during operating hours. Credit card transactions are also accepted via telephone during operating hours by calling 705-748-1011 x7423 or 905-435-5102.

Computers

All of Trent's computing services are maintained by the IT department. Please check the IT website for information and direct your questions to them: https://www.trentu.ca/it/.

Non-Library Departments

There are a number of non-library departments and research centres within the Bata Library building. Please contact them directly with any queries or requests.

 

Contacting the Library

The service desks at both libraries are open as of September 8. Staff are available to provide information and research assistance.

You can also submit your questions about your research, access to resources, or general library queries to library@trentu.ca during our virtual library hours. Your question will be forwarded to the appropriate librarian or staff member for a response. Email is the preferred contact method.

Direct contact information for specific library departments can be found on the website.