Book-A-Librarian
Virtual assistance is available by appointment, via Zoom. Use the Book-A-Librarian link to select a date and time for an online meeting.
Location: BL 208: Main (2nd) Floor of Bata Library. See directions below or ask at the Service Desk, and they'll point the way.
Open: Generally, our services are available weekdays 9am-5pm, but may vary depending on librarian availability (We move around a lot).
What We Do
In-depth questions concerning your library research can be answered at the LRCC by experienced academic librarians with extensive knowledge of library resources and research procedures. There's also a consultation area where we can work through your issues together on a large display screen.
The LRCC is home to the Teaching & Research Librarians. These librarians have subject specialties, and they're collectively responsible for:
- Library skills instruction (other than MaDGIC or Archives).
- Individual research assistance.
- Library website design and maintenance.
- Library resource selection, access, usability, and interactivity.
How To Contact Us
Drop In
- Find us on the main floor of Bata Library. Knock, come in, and an available librarian will assist you.
- To contact a subject librarian, use the Contact information on a Library Guide to reach them.
- For a virtual drop in, use the Book-A-Librarian service to talk with a subject librarian.
Library Service Desk
- The Library Service Desk is staffed with knowledgeable staff members, and maintains longer hours than the LRCC. You can ask your question there, and if it's simple, you'll get your answer. If it's complicated, they'll likely refer you to us.
- This is the BEST way to start a conversation about anything in the library.
- Questions sent to library@trentu.ca will be answered by a staff member, or forwarded to the appropriate subject librarian or expert.
- Normally you hear back within a day, or the same day.
- Email allows us to look more deeply into your question before responding. When we reply, we've already figured out the best advice (and you didn't need to watch as we explore all the dead ends).
What to Ask Us
We welcome your questions about:
- library resources (databases, books, online material, journals, etc.)
- search techniques
- the library website
- access to online resources
- Library Tutorials, found in Research Guides
- library instruction options
Where to Find Us
Enter the Bata Library through the main doors on the 2nd floor.
Keep left toward the LIBRARY side (not to the IT side on the right).
You'll find yourself in front of the Library Service Desk. If you prefer to ask, someone there can point you to us. Otherwise, keep walking.
From the Library Service Desk, go straight ahead, behind the living green wall.
You'll pass the Practice Presentation Room on your left - keep going.
There's a little door tucked away in a quiet nook here. That's us.
Ring the bell to tell us you're here, then walk in. Someone will come out to greet you.
