Overview of Services
What is Teletherapy?
“Teletherapy” includes the practice of education, goal setting, accountability, referral to resources, problem solving, skills training, and help with decision making. Teletherapy counseling may include mental health care delivery, diagnosis, consultation, and psychotherapeutic treatment. At TCS, therapists provide teletherapy primarily through Zoom and phone when appropriate. Teletherapy is not appropriate for everyone and therefore must be reviewed on a case-by-case basis.
The Stepped Care model approaches each students’ concerns with an individualized plan of support. Stepped Care is a system where the most effective and least intensive treatment is delivered to match the needs of the student, only 'stepping up' to intensive, specialist services when needed. In collaboration with students, a treatment plan is developed and monitored together to assess progress along the way. This new service model includes online and therapist-assisted tools, as well as workshop and group formats. This model allows for a personalized, flexible model of service for students.
Brief Therapy is a form of therapy that focuses on identifying specific problems, goals, and solutions. At Trent Counselling Services, our primary goal is to support students’ wellness so that they can participate fully in their academic goals. Our therapists will meet with students for an initial consultation appointment to identify some of their concerns and needs, and follow the Stepped Care Model to either direct students to appropriate services or identify what areas of concern are most pressing and create a plan to manage this concern. Stepped Care allows students and therapists to determine how many sessions may be needed, how often they may occur, and what topics will be discussed. Evidence has demonstrated that Brief Therapy can create helpful, lasting change in mental wellness.
Are you a Trent student who identifies as 2SLGBTQ (+ marginalized gender, sexual and romantic identities) and would like to connect with a therapist who has lived experience and specializes in providing support to trans and questioning individuals? Trent Counselling Services is please to announce that Jeffrey Reffo has joined our team and is offering brief counselling support through video conferencing.
If you wish to access Jeffrey’s support, please complete the Request for Consultation form and discuss this with your assigned counsellor, who will assist in making this connection. To learn more about Jeffrey, click here:
Single Session Therapy
Single session therapy (SST) is a type of brief therapy that has proven to be an effective form of treatment that is desirable to many. It is a strength-based approach that seeks to identify one’s positive attributes and call upon their natural resources and resilience.
SST primarily comprises of a single 60-90 minute appointment. Supplementary appointments can be accessed; however, we encourage individuals to take time to implement strategies and skills following their first appointment. Individuals will also leave SST with information and resources on how to connect with any additional support that may be needed.
SST can often be helpful in providing timely support around targeted concerns such as roommate conflict, relationship challenges, exam stress, nervousness, sadness, and more. SST can also benefit those who are looking for support in identifying their concerns, and/or those who are uncertain about pursuing ongoing counselling services. Please note that SST is not a replacement for crisis services, nor is it a route to ongoing therapy. SST aims to provide focused support around the present moment and what might be most helpful to address now.
If you think SST is right for you, please indicate your preference for this service on your Request for Consultation form.
Students who are in acute crisis can access support by contacting Counselling Services during regular business hours and informing our staff of their concerns. Trent Counselling Services offers short term or transitional support for students in more immediate need of support which is determined on a case-by-case basis. Academic issues are not considered to be a personal crisis that would merit an urgent appointment.
Trent Counselling Services is not an emergency service. Students may not be able to connect with a counsellor immediately. If you are in immediate need of assistance, contact one of the crisis resources below.
In the event of an emergency, please contact 911 or go to the hospital.
Four Counties Crisis Services
705-745-6484 or 1-866-995-9933
Crisis Services Canada: Suicide Prevention Service
Text 45645 between 4pm-12am
Support for BIPOC Students
The Black, Indigenous, People of Color (BIPOC) Therapist is a special initiative at Trent University to address mental health specifically geared towards BIPOC community members. This initiative will be doing things differently, drawing on ancestral ways of seeing, doing and being and creating communities of inclusion and humility.
One of the roles of this Therapist, is to help people of the BIPOC community to remember that they have powerful ways to heal their biological, psychological, social and spiritual needs. This includes reflecting on traditions of healing through fellowship, natural medicine, worship, storytelling, music, and dance.
Another role of the BIPOC Therapist is to share knowledge and training with Trent University and the community on working with the BIPOC community to elevate the community from mental slavery and change oppressive practice that create long- and short-term mental health crises. Additionally, the BIPOC Therapist will be creating safe space for BIPOC students to feel inclusive and safe.
Trent BIPOC support will be working from an Afrocentric and Indigenous lens to address mental health issues and prevent future mental health crises in the community. This will be done in collaboration with other departments of the university such as the Anti-Racism Task Force (ARTF), Equity, Diversity and Inclusion matters at Trent, The Human Rights, Equity & Accessibility Office, Spiritual Affairs, First Peoples House of Learning, and all groups that support BIPOC student affairs and initiatives.
If you are a student interested in meeting with the BIPOC Therapist, please indicate your preference for this service on your Request for Consultation form.
Referral to a Psychiatrist
TCS hosts a psychiatrist one day a week during the fall and winter semester. Students who have existing psychiatric services are encouraged to maintain their connection with their regular psychiatrist for continuity of care, however new referrals can be made to the psychiatrist at Trent by a doctor or a counsellor. Many mental health conditions and medications can be monitored efficiently by health services or family doctors, and students interested in psychiatric care are encouraged to get in touch with their primary health providers first. A referral including collateral information is required.
Contact us for more information.
Mental Health and Trent Health Services
Trent Health Services is available to support students with mental health needs including some diagnosis, prescription management, and referrals to services and specialists. For more information about the support offered by Trent Health Services, visit them here.
All information shared with counselling services, including the fact that you attended, is confidential in accordance with the Personal Health Information Privacy Act (PHIPA). No information will be released to university officials, faculty members, parents, or outside agencies without your written consent. There are situations when counsellors have an obligation to report information which will be discussed further upon registration and in your first appointment.