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TRENTU.CA / Tech Bulletins / WIFI Assist Could Cost You Money

WIFI Assist Could Cost You Money

Tuesday, October 6, 2015

The new mobile operating system for iPhones and iPads (iOS 9) introduced a feature called Wi-Fi Assist. The feature is designed to give users a more seamless experience when connected to a wireless network where the signal is weak or unreliable. To do this, the device will automatically switch to using a data connection whenever the user is connected to a spotty Wi-Fi network. For users without an unlimited data package, the use of this feature could result in substantial overage charges.

How to turn off Wi-Fi Assist:

  1. Go into Settings
  2. Choose Cellular
  3. Scroll down to Wi-Fi Assist
  4. Switch the slider to the "Off" position
Tariq Al-idrissi
Associate Vice President, IT
Trent University

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