As of Tuesday, September 8, Bata Library and the Durham GTA Campus Library & Learning Centre will be open to current students, staff, and faculty. For detailed information about the re-opening of the libraries, please see our reopening announcement.

Trent University Library & Archives continues to offer electronic collections and virtual services. Please contact us at to access virtual services and supports. Check for updates regularly on our COVID-19 Alert Page.

Get It! Trent - Resource Locator (SFX)

Trent's 'Get It' service provides enhanced linking to online resources by using Open URL technology. Journal citations in one database are linked to the full text in other databases. Going from an index search to the full text of an article can be as easy as a few mouse clicks. When you reach a citation for an article in an index, click on Get It Trent! to perform a search. A menu appears, which informs you of your choices, including:

  • connecting to the article online (when it's available);
  • searching TOPCAT for print volumes;
  • ordering the article through the Interlibrary Loans system - RACER (if it's unavailable in any format at Trent);
  • downloading into RefWorks for future reference.

A second feature of the Get It! Trent service is the creation of a reliable E-Journals A-Z  database, including the specific volumes and dates available. You can search this database for journals by title, category, or other criteria. See below for details.

Get It! Trent - Menu Features

Locating Full Text

Click on a Get It! Trent link from a citation in a database. A new window/tab opens, with a menu of options for accessing the article.

Here is an example of a 'get it' menu with full text links. Click on a link and follow it to the full text, when it's available.

Screen capture of the Get It! Trent results.

  • If the article is available in one of the Library's online resources, there's a link to the resource that gets you as close as possible to that article.
  • Sometimes there's more than one link because the article is available from more than one provider; the most reliable links are usually at the top of the list.
  • A link to a DOI may also be provided; this is probably less reliable than the direct links above it.  The DOI links to a specific provider, and we may not have access through that site.

Checking TOPCAT for Print Copies

When online access is not available you have the option to have 'get it' check TOPCAT for print (hard copy) copies.

Screen Capture

Get It! searches TOPCAT by the International Standard Serial Number (ISSN) for the journal (not the article). If a match is found, the TOPCAT record is displayed.

  • It is important that you further check to make sure we actually have the volume and issue you need.
  • If it doesn't find the journal by ISSN, try a title browse for the title of the journal (not the article).

Screen capture of print journal volumes in TOPCAT

Ordering via RACER

When full text is not available, a RACER option is displayed, providing you the opportunity to order the item through Interlibrary Loan. If TOPCAT does not indicate that we have it in print you may want to use this feature.

Screen Capture

Click the link and a RACER form with the essential bibliographic information is automatically created. All you need to do is to enter your RACER ID.

Locating Journals Using E-Journals A-Z

Get It! Trent also provides us with a database of e-journals available in all our various online resources.  Use E-Journals A-Z to find journals, when you know which one you want.

  • Title Browse. 
    • This is usually the quickest way, when you know the title of the journal.
    • Choose "starts with" or "contains".
  • Category (Subject) Search
    • Produces a list of journals by subject category or subcategory. 
    • Select multiple categories using the or keys.
  • Locate Search
    • This option combines features of the title and category searches, as well as adding a vendor choice. 
  • Citation Search
    • Enter a full citation to find out if the article is available full text online.
    • Results are very dependent upon a complete and accurate citation. Otherwise, the system may not be able to locate the article, even if it is available in full text.

Frequently Asked Questions (FAQ)

Who has access to Get It! Trent?

All Trent University faculty, staff and students who have access to online indexes have the ability to use 'get it' when searching.

Why can’t I see the Get It! Trent button?

Most, but not all, of the databases to which the library subscribes are “OpenURL enabled”, the technology which allows this linking feature. Databases that are not "OpenURL enabled" will not display the 'get it' icon.

The Get It Trent! button will not appear if the JavaScript function in your browser is disabled. Re-enable JavaScript to make the button visible. If you are searching Web of Science you must allow the first page to load completely so that the Get It Trent! button is visible in your browser.

Why don’t I get full-text for some items?

Links to the full-text of the item always display first on the menu. If no full-text is found, a message explains that the resource is probably NOT available online. The most likely reasons are:

  • there is no full-text version available, OR
  • the library does not have a license for the full-text for that resource.

Click on the TOPCAT link in the Get It Trent! menu to see whether the library has a print subscription to the requested item. Sometimes TOPCAT might even find an online source that "Get it!" missed, so it's a good idea to try it.

In rare cases, a recent article may not yet be loaded on the publisher’s website.

Why do several windows open?

Getitbutton opens up 3 windows for each article: clicking on the button opens a menu screen; selecting a “service” associated with that article opens a second window; and the 3rd window appears for all Get It Trent! generated activities (the resource that you choose). Remember to close the windows once your search is completed. If you don't close them, the system will re-use them for subsequent searches and they won't pop up on top when you expect them to.

Why is there more than one link for full-text?

Generally, the library only subscribes to a journal once and thus only has one link. However, if the library subscribes to a package that contains a duplicate of the same journal, we provide the alternate link as well so that if one of the access points becomes inaccessible, you will still have access to the title. Please note that we try not to duplicate resources – however these aggregator packages do not always offer flexibility regarding the content of their service.

In some online indexes, the "full-text" links that used to display beside citations are no longer displaying. This is because the "Get it!" service has replaced these links. "Get it!" provides more reliable and stable information about the availability of a specific article.

What does "item not found" mean?

This means that there has been an error in a field such as title or article year. Unfortunately, if there’s an error in the citation the 'get it' system will be unable to retrieve the article. Try searching just the author or title from within the database to which the full text link sent you. Should the article still remain unfound it’s possible that the source has changed; try any other sources listed. If time permits, request an ILL (Interlibrary Loan).

Sometimes I only get to the journal or the publisher site instead of the full-text. Why does this happen?

Unfortunately, it’s not always possible to configure the link to go directly to the full-text article or abstract with a full-text link. Some publishers only allow linking to the journal level rather than the actual article level. Other times, the Resource Locator can only take you to the publisher’s site with journal issues’ table of contents; from there you’ll have to navigate to the full-text article.

Why does nothing appear after I’ve clicked on the Get It! Trent button?

A pop-up disabler will prevent Get It Trent! from functioning properly. Disable this pop-up feature to enable Get It Trent!.

Also, if you didn't close the window from the last time you used "Get it!", it may be using that existing window, which is not buried underneath your index. Check your other open windows. Close these windows when you're done with them, to avoid this happening again.

What do I do when I get a "bad URL" or "Error 404", or some other "not found" message?

This message indicates one of several things:

  • the article is recent and has yet to be loaded on the site, which means 'get it' cannot retrieve it until the publisher places it on its site;
  • the 'get it' links are incorrect and need to be updated;
  • the site on which the resource is loaded is experiencing technical problems;
  • your internet provider is blocking you from accessing that site.

What is the OpenURL Address for Get It! Trent?

Some citation management programs (such as EndNote) allow you to enter the Open URL address for Get it! Trent, so it can link you to full text articles.

  • Trents URL is: