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Information Technology

Information Technology

Active Sync- Setup for Android

Android Active Sync logo

Settings Menu:

  1. Go to the Settings menu on your device
  2. Select "Add Account" under the Accounts heading

Android screen shot of settings menu as visual for Settings Menu Steps 1 and  2

Add an Account:

  1. Within the Add an account tab select “Corporate”

Android screen shot of Add an Account menu as visual for Add an Account Steps 1 and  2

Add an Exchange Account:

  1. Enter your Trent issued email address: username@trentu.ca 
  2. Enter your e-mail password
  3. Select the "Next" button

Android screen shot of Add an Exchange Account menu as visual for Add an Exchange Account Steps 1 to 3

Account Setup

  1. Name your account. While this is options it is recommended that you name this account with your Trentu email account name:  "username@trentu.ca"
  2. Select the "Next" button

Android screen shot of  Account Setup menu as visual for Account Setup Steps 1 and 2

Account Settings:

This screen sets your preferences for managing your account. 

  1. Ensure “Inbox checking frequency” is set to Automatic (Push)
  2. Ensure Days to sync is set to Automatic.
  3. Ensure all these field are checked
  4. Select the “Next” button

Android screen shot of Add an Exchange Account Settings menu as visual for Account Settings Steps 1 to 4

Account Setup:

  1. Enter in the Domain/Username, this will be you Trentuemail starting with a “\”
  2. Enter your Trentupassword.
  3. Enter the Server address: outlook.office365.com
  4. Ensure that both "Use Secure Connection (SSL) and "Accept all SSL certificates" checkboxes are checked.
  5. Enter "443" in the port number
  6. Select the "Next" button

Android screen shot of Account Setup menu as visual for Account Setup Steps 1 to 6

Activate Device Administrator?

  1. Read the terms and conditions
  2. Select "Activate" to finish

visual aid for Add an "Activate Device Administrator with "Activate" circled per Steps 1 and 2 above

 

 

 

Eligibility

  • Students
  • Staff
  • Faculty
  • Alumni
  • Professor Emeriti

Service category

  • Email & Collaboration

Last updated

Monday, February 29, 2016 - 13:20