Forgot your Username or Password?
If you have forgotten your username or password, when at the myTRENT login page, click on the Forgot your Password/Username? link.
The Forgot your Password/Username? link will take you to where you can retrieve your forgotten password or username:
An email will be sent to your secondary email, and/or an SMS will be sent your mobile number.
The SMS message will contain an 8-character CODE, that you can enter in the text box presented.
The email message will also contain the same 8-character CODE, or you can use the provided hyperlink (labeled "click here") to enter directly into the password reset form
If you have forgotten your username, enter your last name into the field provided, and your Student or Staff number (the 7-digit number on your TrentU card) in the respective fields, and select the account type for which you are recovering the username.
Your username will be displayed on screen if a successful match is found.
- Professor Emeriti
- Accounts & Access