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Information Technology

Information Technology

eduroam Setup - Windows

eduroam is Trent's WiFi network. It is recommended that Trent University faculty, staff and students set up and test their computers as soon as possible to use the eduroam network instead of the Trent-Guest network for better performance. Once you have connected to eduroam at your home institution (Trent) you will have wireless access to any eduroam-enabled institution in the world.

Setup using Windows - Trent Community members

  1. Navigate to the myTrent portal using your web browser: myTrent>Services>IT Services. Find and click on the WiFi Setup icon: 

In the myTrent WiFi Setup screen, select the Operating System for your Windows device:

 

Screen shot from MyTrent after Wi-Fi icon is clicked showing the selections for Windows operating systems

A file with a ".exe" extension will download to your computer. Once the download is complete, click on this file to open and follow the prompts provided by the following set of screens:

Click "Next"

Click "OK"

Check the box next to "Accept" and then the "Next" button, once you have reviewed Trent's Computing Code of Ethics.

Enter your full Trent email address which is your "username  for the Wi-Fi network "EDUROAM""(e.g. username@trentu.ca). 

Enter and confirm your password. 

Click "Finish" to complete the setup. 

Once you have run the configurator to setup your WIFi you should connect automatically when returning to eduroam-enabled areas of the Trent campus. If you experience issues with Wi-Fi connections after running the configurator, please report them to it@trentu.ca so they can be tracked and resolved, where possible.

 

Setup - Visitors from partner educational institutions

Eduroam allows users at any participating organization to log on to the Trent University wireless network using the same username and password that they would use at their home organization. To access eduroam you will need a user name and password obtained from your home organization.

  1. Select eduroam from the list of wireless networks:
    • Authentication: WPA2-Enterprise
    • Encryption: AES

Eduroam technical support is provided by your home organization. Therefore, you must ensure that you are able to connect to eduroam at your home organization before travelling. Trent University is unable to provide technical support to visitors.

Appropriate use

Users of the eduroam network must abide by Trent University's Computing Code of Ethics guidelines as well as any guidelines set out by the home/visiting institution.

Support: Where to get help

Technical support for eduroam will be provided by your home institution whether at home or abroad. Trent University faculty, staff or students visiting another participating institution should contact Trent's IT Service Desk

Visitors:

Visitors to Trent University should contact their home institution's IT support for assistance.

More information: eduroam

You can visit the Canada eduroam site for more information, or for details on the global eduroam initiative, you can visit the eduroam.org website.

Eligibility

  • Students
  • Staff
  • Faculty
  • Alumni
  • Retirees
  • Professor Emeriti

Last updated

Wednesday, August 31, 2016 - 16:20