Return to Work - Device Health Check
Below are a few precautions we are recommending to help keep your computer and our networks safe and secure prior to your return to your workspace on campus.
Please run through the guidelines whether you are currently on campus or not. Ideally they are to be done beforehand but we understand that is not possible in all cases.
Remove work documents from your personal computer
If you are transitioning away from using your personal computer for work tasks, it is time to move any Trent documents off of it and back to your H drive, S drive or Trent OneDrive.
Once you have confirmed the files have copied successfully, please delete them from your personal device and empty the recycle/trash bin.
Remove unwanted software from your Trent computer
Now is the ideal time to review the software installed on your computer and remove any that are extraneous or unwanted.
If you are unfamiliar with uninstalling applications, please find instructions below :
Mac - Open Finder > Go to 'Applications' folder > drag any unwanted Apps to the Trash and then empty the Trash
Windows - Click the Start button at the bottom left of your screen > start typing 'Add or Remove' > Click on 'Add or Remove Programs' > Find unwanted software and uninstall is
When viewing your installed apps, look for things you don't recognize, as well as for extra antivirus software.
We use Windows Defender as a virus scanner, so if you find McAfee, AVG, Norton or any other antivirus/malware scanner, please remove it to allow Windows Defender to function properly.
If you come across an app you are not sure about, as a first step, try Googling it to see what the consensus is regarding it. Next, either remove it or contact firstname.lastname@example.org to get our opinion.
Install Operating System Updates
Installing Windows or Apple updates are an effective way to keep your device protected and operating as expected.
If you are using a Trent-imaged, Windows computer, connect to the VPN first to ensure you will find our Trent-sanctioned updates. You may or may not be completely up to date already, but please check to make sure.
Mac - click the Apple icon at the top left of your screen > Software Update > Check for Updates
Windows - click the 'Start' button at the bottom left of your screen > 'Gear' icon > Update & Security > Check for Updates
Run a full Virus and Malware scan using Windows Defender
After you have updated your Windows computer, do a full virus and malware scan with Windows Defender.
If you are unfamiliar with that process, please find instructions with pictures here :
Note: The operating system update, as well as the full virus and malware scan may take a while, and you may notice it slows your computer down while they are running.
Ideally, get them running (one at a time) before your lunch or right before you are done work for the day.
Thank you for doing your part to keep your computer and our network safe!