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A
Accessing a Trent Exchange Account As a Student
Accessing GMail on the myTRENT portal
Accessing the Microsoft Home Use Program
Active Sync- Setup for Android
Active Sync- Setup for Apple iOS
Active Sync- Setup for Blackberry
Active Sync- Setup for Windows
ActiveSync for Android
Adding an Outlook shared mailbox or folder - Windows
Azure MFA - Enrolling in MFA with Microsoft Authenticator
B
Booking a Room
C
Cisco Jabber Softphone
Cisco Multi Line Set
Cisco Single Line Set
Classroom Technology User Guides
Clear your Cache (sounds like cash)
Configure Toshiba Multi-Function Printers for Scan to Network Location
Configuring Windows 7 for WiredTrent
Connecting to WiredTrent
Creating Training Videos
E
E-mail Distribution Lists
Embed a YuJa Playlist in a Blackboard Course
e
eduroam Setup - Android
eduroam Setup - iOS
F
File Access using Mac on AD (Active Directory)
Forgot your Username or Password?
Form Creation
G
Google Sync on IOS mobile devices
Group Manager
Group Manager - Installation & Use
H
How to ... Select a Safe Password
How to Search IT Up - Document Version
How to use AirMedia
How to Use OneDrive on the Web
I
Install OpenJDK with AdoptOpenJDK
M
MacMail Setup - O365
Managing and Placing Calls
Microsoft Advantage Programs - Download
Microsoft Bookings: For Clients
Microsoft Bookings: For Groups
Microsoft Bookings: For Individuals
Microsoft Bookings: Getting Started
Microsoft Teams - Apps and Tools
Microsoft Teams - Creating a Team for your class or group
Microsoft Teams - File Sharing and Management
Microsoft Teams - Managing Users
Microsoft Teams - Meetings: Scheduling a Meeting with a Join Link
Microsoft Teams Quick Start Guide
Mobile Devices
Moving Exams Online: A Resource for Instructors
N
Navigating the MyTrent Portal
New Computer Purchase Process
O
One Drive - File Sharing
Opening Shared Outlook Mailbox (Students)
Outlook - Shared Mailboxes
P
Printers in Residence
Printing using WebPrint
Q
Qualtrics Phone Support Changes - Aug 2020
R
Request a new Access Group
Retrieve your Student Number or Staff Number
Return to Work - Device Health Check
S
Self Service Password Reset
Setup GMail app on your iOS device
Setup Gmail on Android OS5.0/5.1 Lollipop
Setup Instructions for Dell Purchases during Work from Home
Sharing Folders with OneDrive
Software Center
Standard System Requirements
Student Guide for Making a YuJa Video and Adding it to Blackboard
Student Learning Technology FAQ
Sync OneDrive to your Computer
T
Technology Guide for BL106.6
Technology Guide for BL103
Technology Guide for BL105.11
Technology Guide for BL105.5
Technology Guide for BL105.6
Technology Guide for BL106.2
Technology Guide for CH102
Technology Guide for Classroom with Fixed LCD Display (MP-B10)
Technology Guide for DRA A112
Technology Guide for DRA A116 (+ lecture capture)
Technology Guide for Dual Projector Room with Lecture Capture
Technology Guide for Dual Projector Room with Lecture Capture (v1.1)
Technology Guide for Durham DRA A125
Technology Guide for Durham DRA A126
Technology Guide for Durham DRA A127
Technology Guide for ENW 115
Technology Guide for LHS C102 (MPC-M5)
Technology Guide for OC101.2 Wenjack Theatre
Technology Guide for SC108
Technology Guide for SC215
Technology Guide for Seminar Room with Dual Fixed LCD Displays (MPC-M10)
Technology Guide for Seminar Room with Fixed LCD Display (MPC-M10)
Technology Guide for Seminar Room with Fixed LCD Display (MPC-M5)
Technology Guide for Seminar Room with Fixed LCD Display and Document Camera (MPC-M5)
Technology Guide for Seminar Room with Fixed LCD Display and Speakers (MPC3)
Technology Guide for Seminar Room with Interactive display (Smart Board) (MPC-M5)
Technology Guide for Seminar Room with Interactive display (Smart Board) and Speakers (MPC-M5)
Technology Guide for Seminar Room with LCD Display (MPC-M5)
Technology Guide for SH105 (MP-B10)
Technology Guide for Single Projector Room (LHS C, MP-B10)
Technology Guide for Single Projector Room (LHS D, MP-B10)
Technology Guide for Single Projector Room (MPC-M10)
Technology Guide for Single Projector Room (MPC3)
Technology Guide for Single Projector Room (MPC3, Mic)
Technology Guide for Single Projector Room and Lecture Capture - SC137
Technology Guide for Single Projector Room v.1 (MPC-M10)
Technology Guide for Single Projector Room with Crestron control (v1)
Technology Guide for Single Projector Room with Crestron control (v2)
Technology Guide for Single Projector Room with Lecture Capture and Crestron control
Technology Guide for TSC 2.02
Teleconferencing
Transferring a Call
U
Update your Profile
V
Video Conferencing
Viruses and Malware - Remove Malware from your Computer
Voicemail - Initial setup
VoiceMail How-To
W
Wireless Lapel Microphone and Beltpack
Y
YuJa - Event Remote Recording
YuJa - Faculty - Accessing YuJa through Blackboard
YuJa - Installing Software Capture recorder
YuJa - Publish Video to a Course
YuJa - Recording with Software Capture
YuJa - Setup for your course
YuJa - Video Quiz
YuJa Recording Tips
YuJa User Guides
Z
Zoom - Download cloud recording
Zoom - Faculty - Delete or hide Zoom sessions
Zoom - Faculty - Live sessions through Blackboard
Zoom - Students - Live sessions through Blackboard
Zoom Privacy and Security
Zoom Web Conferencing Guide
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