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TRENTU.CA / Information Technology / Services / User Guides

User Guides

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A

  • Accessing a Trent Exchange Account As a Student
  • Accessing GMail on the myTRENT portal
  • Accessing the Microsoft Home Use Program
  • Active Sync- Setup for Android
  • Active Sync- Setup for Apple iOS
  • Active Sync- Setup for Blackberry
  • Active Sync- Setup for Windows
  • ActiveSync for Android
  • Adding an Outlook shared mailbox or folder - Windows
  • Azure MFA - Enrolling in MFA with Microsoft Authenticator

B

  • Booking a Room

C

  • Cisco Jabber Softphone
  • Cisco Multi Line Set
  • Cisco Single Line Set
  • Classroom Technology User Guides
  • Clear your Cache (sounds like cash)
  • Configure Toshiba Multi-Function Printers for Scan to Network Location
  • Configuring Windows 7 for WiredTrent
  • Connecting to WiredTrent
  • Creating Training Videos

E

  • E-mail Distribution Lists
  • Embed a YuJa Playlist in a Blackboard Course

e

  • eduroam Setup - Android
  • eduroam Setup - iOS

F

  • File Access using Mac on AD (Active Directory)
  • Forgot your Username or Password?
  • Form Creation

G

  • Google Sync on IOS mobile devices
  • Group Manager
  • Group Manager - Installation & Use

H

  • How to ... Select a Safe Password
  • How to Search IT Up - Document Version
  • How to use AirMedia
  • How to Use OneDrive on the Web

I

  • Install OpenJDK with AdoptOpenJDK

M

  • MacMail Setup - O365
  • Managing and Placing Calls
  • Microsoft Advantage Programs - Download
  • Microsoft Bookings: For Clients
  • Microsoft Bookings: For Groups
  • Microsoft Bookings: For Individuals
  • Microsoft Bookings: Getting Started
  • Microsoft Teams - Apps and Tools
  • Microsoft Teams - Creating a Team for your class or group
  • Microsoft Teams - File Sharing and Management
  • Microsoft Teams - Managing Users
  • Microsoft Teams - Meetings: Scheduling a Meeting with a Join Link
  • Microsoft Teams Quick Start Guide
  • Mobile Devices
  • Moving Exams Online: A Resource for Instructors

N

  • Navigating the MyTrent Portal
  • New Computer Purchase Process

O

  • One Drive - File Sharing
  • Opening Shared Outlook Mailbox (Students)
  • Outlook - Shared Mailboxes

P

  • Printers in Residence
  • Printing using WebPrint

Q

  • Qualtrics Phone Support Changes - Aug 2020

R

  • Request a new Access Group
  • Retrieve your Student Number or Staff Number
  • Return to Work - Device Health Check

S

  • Self Service Password Reset
  • Setup GMail app on your iOS device
  • Setup Gmail on Android OS5.0/5.1 Lollipop
  • Setup Instructions for Dell Purchases during Work from Home
  • Sharing Folders with OneDrive
  • Software Center
  • Standard System Requirements
  • Student Guide for Making a YuJa Video and Adding it to Blackboard
  • Student Learning Technology FAQ
  • Sync OneDrive to your Computer

T

  • Technology Guide for BL106.6
  • Technology Guide for BL103
  • Technology Guide for BL105.11
  • Technology Guide for BL105.5
  • Technology Guide for BL105.6
  • Technology Guide for BL106.2
  • Technology Guide for CH102
  • Technology Guide for Classroom with Fixed LCD Display (MP-B10)
  • Technology Guide for DRA A112
  • Technology Guide for DRA A116 (+ lecture capture)
  • Technology Guide for Dual Projector Room with Lecture Capture
  • Technology Guide for Dual Projector Room with Lecture Capture (v1.1)
  • Technology Guide for Durham DRA A125
  • Technology Guide for Durham DRA A126
  • Technology Guide for Durham DRA A127
  • Technology Guide for ENW 115
  • Technology Guide for LHS C102 (MPC-M5)
  • Technology Guide for OC101.2 Wenjack Theatre
  • Technology Guide for SC108
  • Technology Guide for SC215
  • Technology Guide for Seminar Room with Dual Fixed LCD Displays (MPC-M10)
  • Technology Guide for Seminar Room with Fixed LCD Display (MPC-M10)
  • Technology Guide for Seminar Room with Fixed LCD Display (MPC-M5)
  • Technology Guide for Seminar Room with Fixed LCD Display and Document Camera (MPC-M5)
  • Technology Guide for Seminar Room with Fixed LCD Display and Speakers (MPC3)
  • Technology Guide for Seminar Room with Interactive display (Smart Board) (MPC-M5)
  • Technology Guide for Seminar Room with Interactive display (Smart Board) and Speakers (MPC-M5)
  • Technology Guide for Seminar Room with LCD Display (MPC-M5)
  • Technology Guide for SH105 (MP-B10)
  • Technology Guide for Single Projector Room (LHS C, MP-B10)
  • Technology Guide for Single Projector Room (LHS D, MP-B10)
  • Technology Guide for Single Projector Room (MPC-M10)
  • Technology Guide for Single Projector Room (MPC3)
  • Technology Guide for Single Projector Room (MPC3, Mic)
  • Technology Guide for Single Projector Room and Lecture Capture - SC137
  • Technology Guide for Single Projector Room v.1 (MPC-M10)
  • Technology Guide for Single Projector Room with Crestron control (v1)
  • Technology Guide for Single Projector Room with Crestron control (v2)
  • Technology Guide for Single Projector Room with Lecture Capture and Crestron control
  • Technology Guide for TSC 2.02
  • Teleconferencing
  • Transferring a Call

U

  • Update your Profile

V

  • Video Conferencing
  • Viruses and Malware - Remove Malware from your Computer
  • Voicemail - Initial setup
  • VoiceMail How-To

W

  • Wireless Lapel Microphone and Beltpack

Y

  • YuJa - Event Remote Recording
  • YuJa - Faculty - Accessing YuJa through Blackboard
  • YuJa - Installing Software Capture recorder
  • YuJa - Publish Video to a Course
  • YuJa - Recording with Software Capture
  • YuJa - Setup for your course
  • YuJa - Video Quiz
  • YuJa Recording Tips
  • YuJa User Guides

Z

  • Zoom - Download cloud recording
  • Zoom - Faculty - Delete or hide Zoom sessions
  • Zoom - Faculty - Live sessions through Blackboard
  • Zoom - Students - Live sessions through Blackboard
  • Zoom Privacy and Security
  • Zoom Web Conferencing Guide

Services

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  • User Guides
    • Known Issues
  • Training Calendar

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Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishinaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

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