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TRENTU.CA / Information Technology / Services / User Guides

User Guides

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A

  • Accessing a Trent Exchange Account As a Student
  • Accessing GMail on the myTRENT portal
  • Accessing the H and S Drives Remotely
  • Accessing the Microsoft Home Use Program
  • Account Monitoring and Proactive Security
  • Activate LinkedIn LEARNING with Your LinkedIn Account Connected (previous Lynda.com user)
  • Activate LinkedIn LEARNING without LinkedIn Connected (previous Lynda.com user)
  • Active Sync- Setup for Android
  • Active Sync- Setup for Apple iOS
  • Active Sync- Setup for Blackberry
  • Active Sync- Setup for Windows
  • ActiveSync for Android
  • Add a Personal Email Address to Your LinkedIn Account
  • Adding an Outlook shared mailbox or folder - Windows
  • AirMedia How-To
  • Azure MFA - Adding Additional MFA Methods
  • Azure MFA - Backup and Restore Microsoft Authenticator
  • Azure MFA - Enrolling in MFA with Microsoft Authenticator
  • Azure MFA - FAQs about MFA
  • Azure MFA - Using MFA to Authenticate

B

  • Backup to Google Drive
  • Backup to OneDrive
  • Blackboard - Accessing as a UOIT Student
  • Blackboard - Adding Users to Organization Sites
  • Blackboard - Content Editor
  • Blackboard - Copy and Paste into Blackboard
  • Blackboard - Course Registration and Integration Process
  • Blackboard - Enrolling in a Self Enroll Course
  • Blackboard - Faculty - Proctortrack User Guides
  • Blackboard - Faculty - Ally
  • Blackboard - Faculty - Assignments: Creating Assignments
  • Blackboard - Faculty - Assignments: Using SafeAssign
  • Blackboard - Faculty - Checking over your online exam
  • Blackboard - Faculty - Collaborate
  • Blackboard - Faculty - Content Creation: Announcements
  • Blackboard - Faculty - Content Creation: Creating and Managing Content
  • Blackboard - Faculty - Content Creation: Creating Web Links
  • Blackboard - Faculty - Content Creation: Using Bb Content Management
  • Blackboard - Faculty - Course Admin: Accessing Online Evaluation Results
  • Blackboard - Faculty - Course Admin: Adding TAs, Graders & other instructors to courses
  • Blackboard - Faculty - Course Admin: Clearing Test or Assignment Attempts
  • Blackboard - Faculty - Course Admin: Copy a course from year to year
  • Blackboard - Faculty - Course Admin: Creating Smart Views
  • Blackboard - Faculty - Course Admin: Move content inside a course
  • Blackboard - Faculty - Course Admin: Requesting a Log Trace
  • Blackboard - Faculty - Course Admin: Uploading Course Templates
  • Blackboard - Faculty - Course Admin: Using Student View
  • Blackboard - Faculty - Course Storage
  • Blackboard - Faculty - Creating a Link to Follett Discover
  • Blackboard - Faculty - Download the Grade Center into Excel
  • Blackboard - Faculty - Enabling, Configuring, Reviewing Proctortrack for Your Exam
  • Blackboard - Faculty - Grading: Can't see scroll bars in the grade center on a mac?
  • Blackboard - Faculty - Grading: Grading Tests or Assignments
  • Blackboard - Faculty - Grading: Grading with Inline Grading
  • Blackboard - Faculty - Grading: Grading with Inline Grading (Box View)
  • Blackboard - Faculty - Grading: Tips for Graders
  • Blackboard - Faculty - Grading: Using the Grade Center
  • Blackboard - Faculty - Groups: Creating, Importing and Exporting
  • Blackboard - Faculty - Hide Weighted Total and Total Columns
  • Blackboard - Faculty - Making Menu Links and Content Available/Unavailable to Students
  • Blackboard - Faculty - Preparing Students for Proctortrack
  • Blackboard - Faculty - Review Weighted Grade Center Columns
  • Blackboard - Faculty - Setting up Proctortrack Student Onboarding Quiz
  • Blackboard - Faculty - Template
  • Blackboard - Faculty - Tests: Adding SAS Exceptions to Tests
  • Blackboard - Faculty - Tests: Creating a Test
  • Blackboard - Faculty - Tests: How to move questions from a Test to a Pool
  • Blackboard - Faculty - Tests: Using Test Pools
  • Blackboard - Faculty - Uploading Files to Blackboard
  • Blackboard - Faculty User Guides
  • Blackboard - Getting Started with Blackboard Mobile
  • Blackboard - Hiding old courses from courses list
  • Blackboard - How to Avoid Technical Issues with Online Tests
  • Blackboard - Navigating a Course
  • Blackboard - Student - Proctortrack Guide for Mac (macOS) Users
  • Blackboard - Student User Guides
  • Blackboard - Students - Proctortrack Tips and Troubleshooting
  • Blackboard - Students - How to Complete Proctortrack Onboarding
  • Blackboard - Students - Proctortrack Guide for Chromebook Users
  • Blackboard - Students - Proctortrack Guide for Windows Users
  • Blackboard - Students - Proctortrack User Guides
  • Blackboard - Submitting an Assignment
  • Blackboard - Submitting Video Projects
  • Blackboard - Viewing Student Feedback on Submitted Assignments
  • Booking a Room

C

  • Changing your Password
  • Cisco Jabber Softphone
  • Cisco Multi Line Set
  • Cisco Single Line Set
  • Classroom Technology User Guides
  • Clear your Cache (sounds like cash)
  • Computer Lab Software Requests
  • Computer Renewal Program Options
  • Configure Toshiba Multi-Function Printers for Scan to Network Location
  • Configuring Windows 7 for WiredTrent
  • Connect to the Virtual Computing Commons through the Mac Client
  • Connect to the Virtual Computing Commons through the Windows Client
  • Connect to Virtual Computing Commons through the Web Browser
  • Connecting Gaming or Print Devices to RezNet
  • Connecting to RezNet
  • Connecting to WiredTrent
  • Contingency Planning for Interruption of Remote Teaching Services
  • Creating Training Videos

E

  • E-mail Distribution Lists
  • Embed a YuJa Playlist in a Blackboard Course
  • Enable Encryption on iOS Devices - iPad, iPhone
  • Enabling BitLocker with Windows 10
  • Enabling Encryption on Android Tablets and Phones
  • Enabling Encryption using BitLocker - Windows PCs
  • Enabling the BCC field in Outlook's Web App (OWA)
  • Encrypting an OSX Computer using File Vault
  • Enrolling in the Consent Education Module
  • Enrolling in the COVID-19 Student Education Module

e

  • eduroam Setup - Android
  • eduroam Setup - iOS
  • eduroam Setup - Mac
  • eduroam Setup - Windows

F

  • Faculty Learning Technology FAQ
  • Fax Machines
  • File Access using Mac on AD (Active Directory)
  • File level encryption of Microsoft Office files
  • Find your MAC address
  • Folder redirection Issue (AD Migration)
  • Forgot your Username or Password?
  • Form Creation
  • Forwarding Outlook Email to another Email account

G

  • Google Sync on IOS mobile devices
  • Group Manager
  • Group Manager - Installation & Use

H

  • How to ... Select a Safe Password
  • How to Use OneDrive on the Web

i

  • iClicker FAQ for Faculty
  • iClicker FAQ for Students
  • iClicker REEF - Syncing Grades with Blackboard

I

  • IMAP setting for Office 365/Outlook
  • Install an office printer-Win 7
  • Install OpenJDK with AdoptOpenJDK
  • Installing Microsoft Azure RMS Client - Mac
  • Installing Microsoft Azure RMS Client - PC
  • Installing Outlook on Android
  • Installing Outlook on iOS
  • Installing Staff Printers (Active Directory)

K

  • Known Issues

L

  • Lync / Skype(Business) Install / Update

M

  • MacMail setup - GMAIL
  • MacMail Setup - O365
  • Managing and Placing Calls
  • Microsoft Advantage Programs - Download
  • Microsoft Azure RMS - Email Security
  • Microsoft Azure RMS - Protecting and Sharing a Document - Mac
  • Microsoft Azure RMS - Protecting and Sharing a Document - PC
  • Microsoft Azure RMS - Using Custom Permissions - Mac
  • Microsoft Azure RMS - Using Custom Permissions - PC
  • Microsoft Bookings: For Clients
  • Microsoft Bookings: For Groups
  • Microsoft Bookings: For Individuals
  • Microsoft Bookings: Getting Started
  • Microsoft Help Pages
  • Microsoft MyAnalytics
  • Microsoft Teams - Apps and Tools
  • Microsoft Teams - Creating a Team for your class or group
  • Microsoft Teams - File Sharing and Management
  • Microsoft Teams - Managing Users
  • Microsoft Teams - Meetings: Scheduling a Meeting with a Join Link
  • Microsoft Teams - Meetings: Setup an emergency Teams meeting for synchronous classes
  • Microsoft Teams - Meetings: Use the Outlook Integration with Teams
  • Microsoft Teams Quick Start Guide
  • Mobile Devices
  • Mobile Printing
  • Moving Exams Online: A Resource for Instructors

m

  • myTrent Login Page Changes

N

  • Navigating the MyTrent Portal
  • New Computer Purchase Process

O

  • One Drive - File Sharing
  • Online Teaching Tip Sheet
  • Opening Shared Outlook Mailbox (OWA - Webapp)
  • Opening Shared Outlook Mailbox (Students)
  • Outlook - Configuring for Thunderbird
  • Outlook - Create New Calendar
  • Outlook - Enabling BCC and "From" fields
  • Outlook - Meeting Planning & Tracking
  • Outlook - Resend or Recall an email
  • Outlook - Setting up Delegate Access
  • Outlook - Shared Mailboxes
  • Outlook- Creating Rules

P

  • Post-Account Compromise Security Checklist
  • Printers in Residence
  • Printing using WebPrint

Q

  • Qualtrics Phone Support Changes - Aug 2020

R

  • Registering a physical iClicker with iClicker Cloud
  • Remote Computer Access (Chromebook)
  • Remote Computer Access (Mac)
  • Remote Computer Access (Windows)
  • Remote Teaching Workshop
  • Request a new Access Group
  • Retrieve your Student Number or Staff Number
  • Return to Work - Device Health Check

S

  • Secure Online File Sharing Recommendations
  • Self Service Password Reset
  • Setting up your email with Outlook 2016
  • Setup GMail app on your iOS device
  • Setup Gmail on Android OS5.0/5.1 Lollipop
  • Setup Instructions for Dell Purchases during Work from Home
  • Setup LinkedIn LEARNING and Connect Your LinkedIn Account
  • Setup LinkedIn LEARNING without a LinkedIn Account
  • Sharing Folders with OneDrive
  • Sharing Folders with Outlook
  • Software Center
  • SPAM in Outlook
  • Standard System Requirements
  • Student Guide for Making a YuJa Video and Adding it to Blackboard
  • Student Learning Technology FAQ
  • Sync OneDrive to your Computer

T

  • Teaching Online Equivalents
  • Teaching Online FAQs
  • Technology Guide for BL106.6
  • Technology Guide for BL103
  • Technology Guide for BL105.11
  • Technology Guide for BL105.5
  • Technology Guide for BL105.6
  • Technology Guide for BL106.2
  • Technology Guide for CH102
  • Technology Guide for Classroom with Fixed LCD Display (MP-B10)
  • Technology Guide for Dual Projector Room with Lecture Capture
  • Technology Guide for Dual Projector Room with Lecture Capture (v1.1)
  • Technology Guide for Durham TN125
  • Technology Guide for Durham TN126
  • Technology Guide for Durham TN127
  • Technology Guide for GCS115
  • Technology Guide for LHS C102 (MPC-M5)
  • Technology Guide for OC101.2 Wenjack Theatre
  • Technology Guide for SC108
  • Technology Guide for SC215
  • Technology Guide for Seminar Room with Dual Fixed LCD Displays (MPC-M10)
  • Technology Guide for Seminar Room with Fixed LCD Display (MPC-M10)
  • Technology Guide for Seminar Room with Fixed LCD Display (MPC-M5)
  • Technology Guide for Seminar Room with Fixed LCD Display and Document Camera (MPC-M5)
  • Technology Guide for Seminar Room with Fixed LCD Display and Speakers (MPC3)
  • Technology Guide for Seminar Room with Interactive display (Smart Board) (MPC-M5)
  • Technology Guide for Seminar Room with Interactive display (Smart Board) and Speakers (MPC-M5)
  • Technology Guide for Seminar Room with LCD Display (MPC-M5)
  • Technology Guide for SH105 (MP-B10)
  • Technology Guide for Single Projector Room (LHS C, MP-B10)
  • Technology Guide for Single Projector Room (LHS D, MP-B10)
  • Technology Guide for Single Projector Room (MPC-M10)
  • Technology Guide for Single Projector Room v.1 (MPC-M10)
  • Technology Guide for Single Projector Room with Crestron control (v1)
  • Technology Guide for Single Projector Room with Crestron control (v2)
  • Technology Guide for Single Projector Room with Lecture Capture and Crestron control
  • Technology Guide for Small Class with Fixed LCD Display and Crestron control
  • Technology Guide for TN103, TN112
  • Technology Guide for TN116 (+ lecture capture)
  • Technology Guide for TSC 2.02
  • Teleconferencing
  • Text Editor Basics
  • Tips on Readings and Resources for Remote Teaching and Learning
  • Transferring a Call

U

  • Update your Profile
  • User Guide - Diagram Submissions with PDFs
  • Using and caring for a physical i>clicker

V

  • Video Conferencing
  • Viruses and Malware - Remove Malware from your Computer
  • Voicemail - Initial setup
  • VoiceMail How-To
  • VPN - Mac Users
  • VPN - Mobile Users
  • VPN - Windows Users

W

  • What to do about Phishing?

Y

  • YuJa - Event Remote Recording
  • YuJa - Faculty - Accessing YuJa through Blackboard
  • YuJa - Installing Software Capture recorder
  • YuJa - Publish Video to a Course
  • YuJa - Recording with Software Capture
  • YuJa - Setup for your course
  • YuJa - Video Quiz
  • YuJa Recording Tips
  • YuJa User Guides

Z

  • Zoom - Faculty - Live Captioning
  • Zoom - Faculty - Live sessions through Blackboard
  • Zoom - Students - Live sessions through Blackboard
  • Zoom Privacy and Security
  • Zoom Web Conferencing Guide

Services

  • Need Help
    • Book an Appointment-IT
  • User Guides
    • Known Issues
  • Training Calendar

Related Links

  • Trent Online
  • Centre for Teaching and Learning
  • Buy Tech ( Staff )
  • Buy Tech ( Students )
  • Hours of Operation
  • Report a Security Incident
  • myTrent
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