Skip to main content

Peterborough
Durham GTA
Online
MyTrent

Search:

2 male students sitting at a long table in front of imacs, smiling at the camera

Information Technology

Welcome
Services
News
Office AVP - IT
Contact

Information Technology

Welcome
Services
News
Office AVP - IT
Contact

TRENTU.CA / Information Technology / Services / User Guides

User Guides

Search by category

Search by title

A

Accessing a Trent Exchange Account As a Student
Accessing GMail on the myTRENT portal
Accessing the H and S Drives Remotely
Accessing the Microsoft Home Use Program
Account Monitoring and Proactive Security
Activate LinkedIn LEARNING with Your LinkedIn Account Connected (previous Lynda.com user)
Activate LinkedIn LEARNING without LinkedIn Connected (previous Lynda.com user)
Active Sync- Setup for Android
Active Sync- Setup for Apple iOS
Active Sync- Setup for Blackberry
Active Sync- Setup for Windows
ActiveSync for Android
Add a Personal Email Address to Your LinkedIn Account
Adding an Outlook shared mailbox or folder - Windows
AirMedia How-To

B

Backup to Google Drive
Backup to OneDrive
Blackboard - Accessing as a UOIT Student
Blackboard - Adding Users to Organization Sites
Blackboard - Copy and Paste into Blackboard
Blackboard - Course Registration and Integration Process
Blackboard - Enrolling in a Self Enroll Course
Blackboard - Faculty - Ally
Blackboard - Faculty - Assignments: Creating Assignments
Blackboard - Faculty - Assignments: Using SafeAssign
Blackboard - Faculty - Collaborate
Blackboard - Faculty - Content Creation: Announcements
Blackboard - Faculty - Content Creation: Creating and Managing Content
Blackboard - Faculty - Content Creation: Creating Web Links
Blackboard - Faculty - Content Creation: Using Bb Content Management
Blackboard - Faculty - Course Admin: Accessing Online Evaluation Results
Blackboard - Faculty - Course Admin: Adding TAs, markers & other instructors to courses
Blackboard - Faculty - Course Admin: Clearing Test or Assignment Attempts
Blackboard - Faculty - Course Admin: Copy a course from year to year
Blackboard - Faculty - Course Admin: Creating Smart Views
Blackboard - Faculty - Course Admin: Move content inside a course
Blackboard - Faculty - Course Admin: Requesting a Log Trace
Blackboard - Faculty - Course Admin: Using Student View
Blackboard - Faculty - Creating a Link to Follett Discover
Blackboard - Faculty - Grading: Can't see scroll bars in the grade center on a mac?
Blackboard - Faculty - Grading: Grading Tests or Assignments
Blackboard - Faculty - Grading: Grading with Inline Grading
Blackboard - Faculty - Grading: Grading with Inline Grading (Box View)
Blackboard - Faculty - Grading: Tips for Graders
Blackboard - Faculty - Grading: Using the Grade Center
Blackboard - Faculty - Review Weighted Grade Center Columns
Blackboard - Faculty - Tests: Adding SAS Exceptions to Tests
Blackboard - Faculty - Tests: Creating a Test
Blackboard - Faculty - Tests: Using Test Pools
Blackboard - Faculty - Uploading Files to Blackboard
Blackboard - Getting Started with Blackboard Mobile
Blackboard - Hiding old courses from courses list
Blackboard - How to Avoid Technical Issues with Online Tests
Blackboard - Navigating a Course
Blackboard - Submitting an Assignment
Blackboard - Submitting Video Projects
Blackboard - Viewing Student Feedback on Submitted Assignments

C

Changing your Password
Cisco 7911/12
Cisco 7936 Conference Phone
Cisco 7940/60 How-To
Classroom Technology User Guides
Clear your Cache (sounds like cash)
Computer Lab Software Requests
Computer Renewal Program Options
Configure Toshiba Multi-Function Printers for Scan to Network Location
Configuring Windows 7 for WiredTrent
Connecting Gaming or Print Devices to RezNet
Connecting to RezNet
Connecting to WiredTrent
Creating Training Videos

E

E-mail Distribution Lists
Enable Encryption on iOS Devices - iPad, iPhone
Enabling BitLocker with Windows 10
Enabling Encryption on Android Tablets and Phones
Enabling Encryption using BitLocker - Windows PCs
Enabling the BCC field in Outlook's Web App (OWA)
Encrypting an OSX Computer using File Vault

e

eduroam Setup - Android
eduroam Setup - iOS
eduroam Setup - Mac
eduroam Setup - Windows

F

Fax Machines
File Access using Mac on AD (Active Directory)
File level encryption of Microsoft Office files
Find your MAC address
Folder redirection Issue (AD Migration)
Forgot your Username or Password?
Form Creation
Forwarding Outlook Email to another Email account

G

Google Sync on IOS mobile devices
Group Manager
Group Manager - Installation & Use

H

How to ... Select a Safe Password
How to Use OneDrive on the Web

i

iClicker FAQ for Faculty
iClicker FAQ for Students
iClicker REEF - Syncing Grades with Blackboard

I

IMAP setting for Office 365/Outlook
Install an office printer-Win 7
Install OpenJDK with AdoptOpenJDK
Installing Microsoft Azure RMS Client - Mac
Installing Microsoft Azure RMS Client - PC
Installing Outlook on Android
Installing Outlook on iOS
Installing Staff Printers (Active Directory)

K

Known Issue - Desk Top Icons

L

Lync / Skype(Business) Install / Update

M

MacMail setup - GMAIL
MacMail Setup - O365
Managing and Placing Calls
MFA - Configuring Alternate MFA Methods
MFA - Enrolling in MFA
MFA - Using MFA to Authenticate
Microsoft Advantage Programs - Download
Microsoft Azure RMS - Email Security
Microsoft Azure RMS - Protecting and Sharing a Document - Mac
Microsoft Azure RMS - Protecting and Sharing a Document - PC
Microsoft Azure RMS - Using Custom Permissions - Mac
Microsoft Azure RMS - Using Custom Permissions - PC
Microsoft Help Pages
Mobile Devices
Mobile Printing

N

Navigating the MyTrent Portal
New Computer Purchase Process

O

One Drive - File Sharing
Opening Shared Outlook Mailbox (OWA - Webapp)
Opening Shared Outlook Mailbox (Students)
Outlook - Configuring for Thunderbird
Outlook - Create New Calendar
Outlook - Enabling BCC and "From" fields
Outlook - Meeting Planning & Tracking
Outlook - Resend or Recall an email
Outlook - Setting up Delegate Access
Outlook - Shared Mailboxes
Outlook- Creating Rules

P

Post-Account Compromise Security Checklist
Printers in Residence
Printing using WebPrint

R

Registering a physical iClicker with iClicker Cloud
Request a new Access Group
Retrieve your Student Number or Staff Number

S

Secure Online File Sharing Recommendations
Self Service Password Reset
Setting up your email with Outlook 2016
Setup GMail app on your iOS device
Setup Gmail on Android OS5.0/5.1 Lollipop
Setup LinkedIn LEARNING and Connect Your LinkedIn Account
Setup LinkedIn LEARNING without a LinkedIn Account
Sharing Folders with OneDrive
Sharing Folders with Outlook
Software Center
SPAM in Outlook
Standard System Requirements
Sync OneDrive to your Computer

T

Technology Guide for BL106.6
Technology Guide for BL103
Technology Guide for BL105.11
Technology Guide for BL105.5
Technology Guide for CH102
Technology Guide for Classroom with Fixed LCD Display (MP-B10)
Technology Guide for Dual Projector Room with Lecture Capture
Technology Guide for Dual Projector Room with Lecture Capture (v1.1)
Technology Guide for Durham TN125
Technology Guide for Durham TN126
Technology Guide for Durham TN127
Technology Guide for GCS115
Technology Guide for LHS C102 (MPC-M5)
Technology Guide for OC101.2 Wenjack Theatre
Technology Guide for SC108
Technology Guide for SC215
Technology Guide for Seminar Room with Dual Fixed LCD Displays (MPC-M10)
Technology Guide for Seminar Room with Fixed LCD Display (MPC-M10)
Technology Guide for Seminar Room with Fixed LCD Display (MPC-M5)
Technology Guide for Seminar Room with LCD Display (MPC-M5)
Technology Guide for SH105 (MP-B10)
Technology Guide for Single Projector Room (MPC-M10)
Technology Guide for Single Projector Room v.1 (MPC-M10)
Technology Guide for Single Projector Room with Crestron control (v1)
Technology Guide for Single Projector Room with Crestron control (v2)
Technology Guide for Single Projector Room with Lecture Capture and Crestron control
Technology Guide for Small Class with Fixed LCD Display and Crestron control
Technology Guide for TN103, TN112
Technology Guide for TN116 (+ lecture capture)
Technology Guide for TSC 2.02
Teleconferencing
Text Editor Basics
Transferring a Call

U

Update your Profile
Using and caring for a physical i>clicker

V

Video Conferencing
Viruses and Malware - Remove Malware from your Computer
Voicemail - Initial setup
VoiceMail How-To
VPN: Aruba VIA

W

What to do about Phishing?

Y

YuJa - Event Remote Recording
YuJa - Faculty - Accessing YuJa through Blackboard
YuJa - Faculty - Posting a YuJa Video in Blackboard
YuJa - Installing Software Station recorder
YuJa - Publish Video to a Course
YuJa - Recording with Software Station
YuJa - Setup for your course
YuJa User Guides

Z

Zoom: Getting Started

Services

Need Help
User Guides
Training Calendar
- IT Training Calendar 2019

Related Links

Trent Online
Centre for Teaching and Learning
Buy Tech ( Staff )
Buy Tech ( Students )

Hours of Operation
Report a Security Incident
myTrent

Challenge the Way You Think

Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishinaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations.

Peterborough

1600 West Bank Drive
Peterborough, ON Canada, K9L 0G2

Toll Free: 1-855-MY-TRENT

Durham Greater Toronto Area

55 Thornton Road South
Oshawa, ON Canada, L1J 5Y1

Phone: 905-435-5100

Social Media Directory

Contact
Directions
Site Map
Accessibility
@ Copyright 2019 Trent University

Academics
Admissions
Services & Support
Research
About Trent
Campus Locations
Future Students
Current Students
Alumni

Apply
Visit
Give

Map
Careers
Directions
Library
Site Map
Bookstore