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Information Technology

Information Technology

Software Imaging


    Imaging is the automated  installation of the university’s managed operating system software on new or existing computers.

    IT provides desktop and laptop imaging service for Trent-owned standard computers for staff and faculty as well as desktop imaging in IT managed computer labs and classrooms. (Note: since images are hardware specific non-standard computers may not be serviceable).

    IT  develops, tests and deploys operating software images and distribution tools which provides a standardized operating platform for staff and faculty to access the latest in office productivity and multi-media software.

    When a technical problem has rendered a computer inoperable or unreliable staff and faculty can submit an IT Service Request and bring their Trent-owned computer to the Service Desk for re-imaging. The imaging process is an automated software installation function which provides a quick way to completely refresh all software on the computer’s hard drive back to its original “like-new” state returning the machine back to service in very quickly.

    Benefits and features:

    • Managed Software Distribution
    • Managed Workstation Imaging


    Staff, Faculty


    Mon to Fri, 8:30 a.m. to 4:30 p.m

    Service categories:

    Last updated:

    2 years 9 months ago