Trent IT's most recent User Satisfaction Survey was conducted in March of 2018 and results are available for review.
Annual results are available in an Executive Summary, and for each individual constituency, including a consolidated version. Historical documents are available below.
2018 Executive Summary
2018 Consolidated Results Document
2018 Staff Results Document
2018 Faculty Results Document
2018 Student Results Document
1) Gather feedback from the Trent community about their satisfaction levels with our products and services.
2) Compare the results to previous surveys to ascertain improvements or areas of concern.
- Media Services
- Support and Training
- Connectivity and Access
- Information Systems
- Web-Based Services
Please note: Accessible versions available on request.
2018 Executive Summary Memo .pdf (accessible)
2018 Consolidated Results .pdf (accessible)
2018 Student Results .pdf (accessible)
2018 Faculty Results .pdf (accessible)
2018 Staff Results .pdf (accessible)