Office AVP - IT

On behalf of the Information Technology (IT) department, I would like to welcome you to Trent University.   My name is Tim MacInnes and I am the Associate Vice President in charge of IT here at Trent.  

You have reached the Office AVP-IT section of our website.  This part of the website is dedicated to providing you with information related to our Information Technology policies, governance structure, strategic planning, and active projects.  

Information Technology at Trent University is in fact ONE TEAM with four service functions; Client Services, Information Systems, Digital Services Delivery, and the Office of AVP, IT.  While much of our work is in the background, ensuring a stable infrastructure, supporting information systems, and planning for the future, this team provides central support for the university’s computing and telecommunications needs.

You may have many questions about the IT services available to you.   I invite you to browse the Knowledge Base in the Service Hub using the provided link. (It is also accessible from myTrent>Services>IT Services>Service Hub) and discover our many IT services.  Should you have any questions or would like help with your computing related questions, reach out to us at it@trentu.ca, drop by and visit us at our IT Service Desk located in Bata Library, 2nd floor at the Symons Campus, or in Room TN119 at the Durham campus.  Alternatively, you can call us at (705)748-1010.

Again welcome to Trent University and we wish you the best in whatever role you are assuming as a part of our community.   We encourage you to get involved and provide us with feedback through your Service Hub, or alternate means provided during the academic year.