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Information Technology

Information Technology

Windows 10

    Description:

    FAQ

    Compatibility Matrix

    Migration Stats

    In 2015 Microsoft released the latest version of it's Windows operating system, Windows 10. This new version of Windows has been selected as the next version of Windows to be adopted on IT managed computers at Trent University.

    Preparations to deliver an automated upgrade to our community have been made. The migration will follow a published schedule (subject to minor changes, which would be communicated both on the posted migration schedule and via email through your Department Admin). 

    Project Progress is available by Department and in Quick View form. Please see Related Links 

    Frequently Asked Questions

    Question Answer
    • What will the upgrade process look like?

    Take a look at our video and screenshots of the process at the following link :

    https://www.trentu.ca/it/windows-10-upgrade-process

    • When will Windows 10 be introduced to my computer?
    Please see the release timetable for the Windows 10 migration at https://www.trentu.ca/it/schedule-migration-to-windows-10
    • Can I request a specific time of year for my department for migration?
    It is the intention to have all Trent- imaged computers migrated over the summer of 2017.  Any questions relating to the release timetable will need to be coordinated through the administrative point of contact in your department.
    • Will my computer need to be re-imaged to get Windows 10? 
    Leveraging the same technology used by Microsoft to push Windows 10 out to millions of computers world wide, it is our intention to deliver an upgrade that does not require a re-image of your machine. 
    • With this migration, will my settings and bookmarks be migrated?
    Yes, this upgrade will be an in-place upgrade that will include your settings, bookmarks, files etc.
    • I'd like to get a head start on learning about Windows 10, is there training available? 
    Yes, our technical training provider, lynda.com has a number of tutorials related to Windows 10. See the related links section of this page for details. 
    • Can the older computer I have currently support Windows 10?

    The system requirements for Windows 10 and Windows 7 are the same, however it’s possible that older computers will have some compatibility issues with the new version of Windows. As these issues are discovered, they’ll be communicated on this page under the Compatibility Matrix Area. 

    • My department has instrumentation computers that will not run Windows 10, how does the upgrade plan apply to these machines? 

    The upgrade process will have an Opt-In / Opt-Out aspect. Most instrumentation is unmanaged and isn't even on the radar of our upgrade process, however if a computer does slip by, the owners themselves can cancel the process by opting out.

    • My computer is encrypted. Do I have to do anything to prepare?

    You shouldn't need it, but just to be safe you could ensure you have your recovery key printed and handy.  

    Open File Explorer > Right click C: drive > Manage Bitlocker > Backup your recovery key

    • Is there a list of compatible or incompatible software available?

    We are maintaining a Trent specific list at the link below. There is also a link to a searchable Microsoft software compatibility database : https://www.trentu.ca/it/windows-10-software-compatibility

    Compatibility Matrix-W10 

    Computer Model Compatibility Noted Issues
    Dell Desktop OptiPlex 7010 Compatible  
    Dell Desktop OptiPlex 7020 Compatible  
    Dell Desktop OptiPlex  5040 Compatible  
    Dell Desktop OptiPlex 790 Compatible with third party driver intervention

    Win10 not supported by Dell, however third party compatible drivers will be installed through the Trent automated migration process

    Dell Desktop OptiPlex 780 Compatible with third party driver intervention

    Win10 not supported by Dell, however third party compatible drivers will be installed through the Trent automated migration process

    Dell Laptop Latitude 3450 Compatible  
    Dell Laptop Latitude E5440 Compatible  
    Dell Laptop Latitude E5450 Compatible  
    Dell Laptop Latitude E5470 Compatible  
    Dell Laptop Latitude E5530 Compatible  
    Dell Laptop Latitude E5540 Compatible  
    Dell Laptop Latitude E5550 Compatible  
    Dell Laptop Latitude E5570 Compatible  
    Dell Laptop Latitude E6330 Compatible  
    Dell Laptop Latitude E6430 Compatible  
    Dell Laptop Latitude E6530 Compatible  

    If you do not see your PC on the list above as being compatible, it is due to age, performance and possible driver compatibility issues.
    In such cases, we will not be assigning the upgrade to it and can not recommend upgrading it.

    Migration Stats-W10:

    Quick View Migration Totals:

    Supported Models to Migrate Supported Migrations Completed Opt- Outs Unsupported Models
    885 570 7 131

    (Please contact tannaedwards@trentu.ca if you require additional detail)

    Department

    Supported Models to Migrate

    Supported Migrations Completed

     Possible Total Unsupported Models

    Academic Skills 3 2  
    Academic Testing Centre 2 1 2
    Alumni Affairs 5 5 3
    Ancient History & Classics 3 1 1
    Animal Care Facility 2 1

    1

    Anthropology 19 15 0
    Athletics 19 10 4
    Bata Library 36 32 7
    Biology 22 10 2
    Business Administration 8 2 7
    Campus Card 1 0 1
    Canadian Studies 3 2 2
    Career Centre 6 6 0
    Centre for Aging and Society 4 3 0
    Centre for Teaching and Learning 2 2 0
    Champlain College 4 2 0
    Chemistry 14 7 3
    Child and Youth Studies 3 1 0
    Communications Office 7 7 0
    Computing and Information Systems 8

    6

    2
    Conferences 7 5 3
    Counselling Centre 11 9 1
    Cultural Studies 3 3 1
    Dean of Arts & Science 3 3 0
    Economics 6 3 2
    English 9 6 1
    English as a Second Language 6 4 0
    Environmental and Life Sciences 4 3 0
    External Relations & Advancement 31 27 0
    Facilities Management 28 17 4
    Faculty Association 2 1 0
    Finance Office 24 21 7
    Financial Aid 2 1 0
    First Peoples House of Learning 1 0 0
    Forensic Science 15 4 3
    French & Francophone Studies 3

    1

    2
    Frost Centre 1 1 0
    Gender and Women's Studies 12 10 3
    Grad Studies - Cdn & Native  1 0 0
    Grad Studies - English 2 0 0
    Grad Studies - History

    2

    1 0
    Grad Studies - Modelling 2 0 0
    Graduate Studies 9 7 0
    Gzowski College 2 1 0
    Health Services 11 9 2
    History 14 7 3
    Housing Office 15 11 1
    Human Resources 17 11 0
    Human Rights 3 2 2
    Indigenous Studies 14 3 1
    Information Technology 33 18 3
    International Development Studies 4 3 0
    International Office 12 7 2
    Journalism/BAS 1 0 1
    Lab - Doug Evans 2 2 1
    Lady Eaton College 2 2 0
    Marketing & Communications 2 2 0
    Mathematics 11 5 1
    Nursing Program 59 45 0
    Office of Student Affairs 22 10 2
    Office of the Registrar 28 19 0
    Otonabee College 3 2 0
    Philosophy 7 4 2
    Physics 4 2 2
    President's Office 4 3 0
    Print Shop 8 7 1
    Psychology 34 5 10
    Recruitment & Admissions 21 15 4
    Research Office 5 3 2
    Risk Management 12 9 1
    School of Education 24 9 3
    Science Complex 2 1 1
    Security 1 1 0
    Social Work 4 3 0
    Sociology 10 4 2
    Strategic Enrollment Management 2 2 0
    Student Accessibility Services 10 6 2
    Traill College 4 3

    0

    Trent Online 8 5 3
    Trent University Durham 25 13 3

    TSE/Geography 

    8 5 4

    School of the Environment (TSE)

    15 9 3
    University Secretariat 7 5 0
    Unknown Dept 30 29 1
    VP Academic 5 3 3
    VP, Finance & Admin 3 2 0
    Water Quality Centre 1 0 1
    Watershed Science Centre 1 1 0

    Benefits and features:

    • Common interface with privately owned technology used by students
    • Additional security features for encryption and data security
    • Improved supportability and workstation management
    • Microsoft Office 2016

    Eligibility:

    Students, Staff, Faculty

    Availability:

    24/7/365

    Service categories:

    Last updated:

    5 days 23 hours ago