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Information Technology

2 male students sitting at a long table in front of imacs, smiling at the camera

Information Technology

Website Outage

Sept 20, 2017 between 10am and 11am

Dear Students, Faculty and Staff,

Please be advised that our website underwent a critical database failure between 10:00 am – 11:00 am this morning.


For the duration of the outage, the website was available intermittently.


A critical database failure caused our website to fail.  While we were able to failover to our back-up infrastructure site, the switch between sites caused users to experience intermittent connection issues.

Thank you for your patience while we repaired this critical failure. 

Tariq Al-idrissi

Associate Vice President, IT

Trent University



P.S.  Missed a Tech Bulletin? Please go to http://www.trentu.ca/tech-bulletins.php  to review the Tech Bulletin archives.



Posted on September 20, 2017