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Information Technology

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Information Technology

WiFi Expansion Project Completion

We are pleased to announce the completion of two projects expanding Trent’s Wi-Fi footprint across the campus (Symons, Traill, and Durham) in all non-residence buildings as well as outdoor locations.

We appreciate the support and patience of the university community and the foresight enabling the investments made during the current strategic plan.

Indoor Wi-Fi coverage:

  • Expanded from 300,000 square feet in various locations to over 1.3 million square feet campus-wide

The number of access points:

  • Increased from 150 to 451 including 10 outdoor AP’s. 

Number of concurrent sessions:

  • Over 5900 concurrent connections during Summer 2016 compared to slightly over 2000 prior to the expansion starting in 2013.

The number of access points not only allows for greater coverage, but also will allow for growth based on the number of devices users are expecting to be able to connect simultaneously.

Outdoor coverage was added in the following locations:

  • Justin Chiu Stadium – north and south ends by bleachers
  • Bata Library podium areas – both upper and lower
  • Champlain Quad area
  • Eaton College Quad area
  • Gzowski outdoor area by 1st floor teaching spaces
  • OC – new garden area
  • Traill – Bagnani Hall
  • Blackburn Hall

Your feedback is important to us. If you are experiencing wi-fi connection issues, please report them to it@trentu.ca so we can assist.

Most importantly we wish to understand the types of issues you experience. “Report a Dead Wi-Fi Spot” is a form you can use if you are having connection issues from a particular location where a heat map indicates that coverage should be available.

Current heat maps for each non-residence building and outdoor location with an installed access point are located on the Trent IT website.

If you have any questions or concerns please contact the IT Service desk 705-748-1011 or it@trentu.ca


Tariq Al-idrissi

Associate Vice President, IT

Trent University



P.S.  Missed a Tech Bulletin? Please go to https://www.trentu.ca/it/bulletins to review the Tech Bulletin archives.

Posted on October 27, 2016