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Information Technology

2 male students sitting at a long table in front of imacs, smiling at the camera

Information Technology

Blackboard - Degraded Performance

Responding very slowly

Dear Students, Faculty and Staff;

We are currently experiencing a critical issue with our Blackboard Learn system that has resulted in severe performance issues and instability of the Blackboard application. Our technicians are actively working with Blackboard support to resolve this issue as soon as possible.

Unfortunately, we do not have an estimated time when the service will be restored but we will circulate an update as soon as we have more information.

Thank you for your patience and understanding while we work through this issue.


Tariq Al-idrissi

Associate Vice President, IT

Trent University


P.S.  Missed a Tech Bulletin? Please go to http://www.trentu.ca/it/bulletins.php  to review the Tech Bulletin archives.


Posted on October 18, 2016