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Information Technology

Tech Bulletin: WebCast/Panopto outage Sept 1 from 9:45 am - noon

Thursday, Sept 1 from 9:45 am - noon

Dear Faculty and Staff,

Please be advised that our WebCast system (Panopto) will be unavailable on Thursday September 1st from 9:45 AM – 12:00 PM.


For the duration of this outage, users will be unable to view material posted on the Panopto system or upload new material to the Panopto system. Users who are currently using the recorder application can record offline, and upload to the server at the conclusion of the upgrade.


This upgrade will be used to perform a major migration of the Panopto system to an improved version, greatly expanding its resources and capabilities. During this outage the front end system will be upgraded to the latest version removing many Microsoft Silverlight components. Additionally, the back-end storage, operating system and database will also be upgraded. At the conclusion of this upgrade, users should see significant improvements to the Panopto system.  Please know that while we strive to schedule all system maintenance outside regular hours it was not possible for this upgrade.

Thank You,

Tariq Al-idrissi

Associate Vice President, IT

Trent University



P.S.  Missed a Tech Bulletin? Please go to https://www.trentu.ca/it/bulletins  to review the Tech Bulletin archives.

Posted on August 29, 2016