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Our Services

Explore our IT Knowledge Base in the TopDesk Service Hub which can also be located in myTrent>Services>IT Services>Service Hub.

This new Service Management portal contains direct links to knowledge items and other related information that may assist with your issue 24/7, 365 days/year. If you can't find the answer, initiate a new ticket and our friendly staff will respond as quickly as possible during our posted business hours.

In the event of a service disruption or degradation, IT Staff will update the Service Dashboard, which is located in the MyTrent portal under Services>IT Services>Service Status Dashboard.

Visit our News section in the Service Hub for the most current information releases from IT.

Need to see us in person? Check out our IT Contact page

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Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishinaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

Peterborough

1600 West Bank Drive
Peterborough, ON Canada, K9L 0G2

Toll Free: 1-855-MY-TRENT

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Durham Greater Toronto Area

55 Thornton Road South
Oshawa, ON Canada, L1J 5Y1

Phone: 905-435-5100

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