Learning Tech - Faculty & Staff

Get Help - Service Hub

The Service Hub is a central location for you to submit and check on the status of support requests, answers to frequently asked questions and an extensive knowledgebase of IT solutions for the Trent community.

Key IT services

Below is a list of recommended tools to support teaching and learning at Trent University. 

Accounts

Tools

Classroom Technology

Classrooms

Trent classrooms are equipped with a variety  of technology to facilitate the delivery of course curriculum. Every effort is made to provide Trent faculty with a standardized classroom interface. Each classroom that has a standard install will have a Trent imaged PC with network login, telephone, data projector and projection screen/ TV Display . A Trent account is required to login on the lectern PC.  Some rooms also have a document camera, sound system and inputs for personal laptops. Lecture capture systems (YuJa) are also available in select rooms.

Please visit the Classroom Technology knowledge article in the Service Hub for information on each of our classrooms.

Collaborate with colleagues

Tools

Use cases

  • send and receive e-mail, manage your contacts and calendar with Microsoft Outlook
  • hold virtual meetings with a colleague or committee with Zoom
  • offer virtual office hours with your clients using Zoom
  • allow clients to book into your Outlook calendar for consultations, support or advice using Microsoft Bookings
  • chat one-to-one or with a group, share files, or collaborate on a project using Microsoft Teams
  • create, share, and collaborate on documents in a secure and private environment using Microsoft Staff Advantage applications, SharePoint, and OneNote
  • securely store and share files with Microsoft OneDrive

 

Create assignments and assessments

Tools

Use cases

  • consider using a Blackboard assignment for students to submit written exams
  • use Blackboard SafeAssign to check for plagiarism
  • create a Blackboard test
  • students can submit a video via YouTube or YuJa for feedback and assessment
Create space for student interaction

Tools

  • Blackboard Discussions - asynchronous text discussions (be sure to moderate)
  • Microsoft Teams - app for online team work
  • Zoom - students can host their own Zoom meetings for virtual meetings
  • Trent Mobile (iOS and Android) - official student app with discussion boards and chat

Use cases

  • create a Blackboard discussion board or group for students to connect
  • encourage students to connect with each other via video or voice
  • set up a Microsoft Team for your course
Create surveys and get feedback

Tools

Use cases

  • quickly develop an online survey to collect and analyze data or feedback using Qualtrics
  • create a form for requests or information gathering using Portal Web forms.
Create videos or record a lecture

Tools

Use cases

  • record yourself and/or your screen with YuJa for lectures, introductions, or instructions
  • post YuJa videos in your Blackboard course
  • record a synchronous meeting or class with others using Zoom
  • upload your Zoom recording to YuJa and post to Blackboard or share via a link
Encourage academic integrity

Tools

Use cases

  • use Blackboard SafeAssign to check for plagiarism
  • view Trent's Academic Skills guide on academic integrity
Enhance course delivery

Tools

Use cases

  • collect and organize all of your course content in Blackboard
  • check on your content's accessibility with Blackboard Ally
  • use Blackboard SafeAssign to check for plagiarism
  • offer virtual office hours, virtual meetings, or live lectures with Zoom
  • record lectures ahead of time and post to Blackboard for on-demand viewing with YuJa
Get support and training

Tools

Use cases

  • learn new skills online at your convenience from the latest Office 365 to photography with LinkedIn Learning
  • get help with your technology through the IT Service Desk
Increase course accessibility

Tools

Use cases

  • check on your content's accessibility with Blackboard Ally
  • add captions to your course videos
Interact with students

Tools

Use cases

  • host virtual office hours, virtual meetings, or live lectures with Zoom
  • offer one-on-one help sessions over Zoom
  • set up a Microsoft Team to chat and engage with students
  • create question and answer forums with Blackboard discussion boards
  • survey students with Qualtrics
Manage your time and appointments

Tools

Use cases

  • use Microsoft Bookings to allow others to book into your available time
  • Outlook Calendar provides a multitude of calendaring options for personal and group time management
Software

Tools

Use cases

  • use Microsoft Office applications at no additional cost for faculty and staff
Start a scheduled class

Tools

Use cases

  • find and launch the scheduled Zoom class through the Zoom Live Sessions tool in Blackboard
Stay safe online

Tools

Use cases

  • enable MFA to secure your accounts
  • utilize security tools to ensure the privacy and security of your messages and files
Student engagement

Tools

Use cases

  • create a YuJa video quiz for informal short answer or multiple choice questions to gauge comprehension or participation
  • have students submit a video with YouTube or YuJa
Track student success

Tools

Use cases

  • discover which students in your course are at risk with Blackboard's Retention Center
Challenge the Way You Think

Trent University respectfully acknowledges it is located on the treaty and traditional territory of the Mississauga Anishinaabeg. We offer our gratitude to First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

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