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TRENTU.CA / Information Technology / Captioning Services

Captioning Services

Description:

Trent University is committed to a learning and working environment that provides for the fullest development of the potential of its community members. In collaboration with Student Accessibility Services (SAS), we have created a list of captioning tools and resources available to students and faculty to create a more universally accessible learning environment. Ensuring accurate captioning in videos, audio files and other media, helps to make our content more universally accessible to all students.

Our user guides will take you through the various tools available for captioning of lecture video, audio, and live sessions available. We have three types of captioning available for faculty access:

Type of Captioning Details

Speech Bubble with Captions Icon

Auto-Captioning (AI Captioning)

  • Accuracy: 85-90%
  • Media Type: Recorded Lectures/Audios
  • Support Platforms: Zoom and Yuja **All users in YuJa have the ability to send their videos off for Captioning**
  • SAS Accommodation Request: Not Applicable

Person Icon

Human Captioning

  • Accuracy: 99%
  • Media Type: Recorded Lectures/Audios
  • Support Platforms: YuJa only
  • SAS Accommodation Request: Required, must state "High-level Human Captioning/ Transcription of audio / video course content" Faculty with can request human captioning for their YuJa lecture videos by submitting a request through the Human Captioning Request Form in the Service Hub. 

Computer Screen with Three People Icon

Live Captioning

  • Accuracy: Auto-Transcription- 80-90%, Professional Captioning (Human) 99%
  • Media Type: Zoom Live Sessions
  • Support Platforms: Zoom only
  • No SAS Accommodation Request: Enable “Auto-Transcription” in the meeting.
  • SAS Accommodation Request:  Required, must state "Live Captioning of synchronous (real-time) audio / video course content" – Registered students must request professional captioning through form in the myTrent Portal > Services > Live Captioning Request Form

If you have any questions about the captioning services offered check out the details for each captioning type and our visit the Service Hub. If you have any questions regarding captioning at Trent, please email captioning@trentu.ca for further assistance. 

 

 

 

 

Benefits and features:

  • User Guides and Documentation for captioning services.

Related links:

  • Student Accessibility Services

Eligibility:

Students, Faculty

Availability:

24/7/365

Service categories:

Media Services, Teaching & Learning Tools

Last updated:

7 months 1 week ago

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