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TRENTU.CA / Information Technology / Bulletins

Bulletins

  • September 6, 2022 - myTrent applications on Apple devices
  • August 16, 2022 - Scheduled Colleague Outage - Thurs., Aug 18 7-8am
  • July 20, 2022 - S: Drive Migration to SharePoint project
  • July 6, 2022 - Course Archive Process July/August 2022
  • May 25, 2022 - H and S drive access
  • May 24, 2022 - IT Service Outages Update
  • May 6, 2022 - Colleague System Outage - RESTORED
  • February 23, 2022 - Network RESTORED - East Bank network access
  • December 18, 2021 - Moving Exams Online - Faculty Resource
  • December 6, 2021 - Windows 10 Upgrade (Action Required)
  • November 11, 2021 - Phishing Reminders
  • September 27, 2021 - Search IT Up - New! IT Support Hub
  • September 20, 2021 - Linked In Learning Expiration
  • August 23, 2021 - Blackboard Update - Thurs Aug 26
  • August 17, 2021 - RESOLVED: Colleague System Outage
  • August 3, 2021 - Exciting New Tools to Serve You Better
  • July 28, 2021 - REMINDER: Zoom Archive Process - Aug 3
  • June 21, 2021 - Zoom Archive Process
  • June 15, 2021 - MFA required on Staff/Faculty accounts
  • June 11, 2021 - myTrent applications on Apple devices
  • June 10, 2021 - Extended Support During Exams
  • June 1, 2021 - Action Required: MFA on Staff/Faculty Accounts
  • May 31, 2021 - Blackboard Resources and Student Technical Support Assistants (Tech Rovers)
  • May 20, 2021 - Microsoft Service Outage - Resolved
  • May 17, 2021 - ACTION REQUIRED: Changes to Trent VPN Access
  • May 14, 2021 - UPDATE: Data Centre Failure
  • May 12, 2021 - TELUS offer letter
  • May 3, 2021 - myTrent service interruption
  • April 8, 2021 - Extended Support During Exams
  • March 15, 2021 - Microsoft Service Outage
  • February 9, 2021 - RESOLVED - Temporary Network Interruption this AM
  • February 2, 2021 - Qualtrics - Classic Reports Deprecation March 31, 2021
  • January 23, 2021 - UPDATE *RESTORED*: Phone Outage
  • January 18, 2021 - RESOLVED: Issue embedding YuJa videos in Blackboard
  • January 11, 2021 - Captioning Options for Winter Courses
  • January 6, 2021 - myTrent applications on Apple devices
  • January 5, 2021 - Interruption to Colleague and some myTrent functions
  • December 22, 2020 - IT Support Changes and Reminders - Students
  • December 18, 2020 - Student ReLi (Remote Learning Initative) Applications Open Now
  • December 16, 2020 - Blackboard Update
  • December 14, 2020 - Blackboard Fix and Needed Emergency Outage
  • December 13, 2020 - Blackboard Test Tool Issue
  • December 9, 2020 - Extended Support During Exams
  • December 2, 2020 - VPN Client Deployment
  • November 26, 2020 - Phone System Outage-SYSTEM RESTORED
  • November 3, 2020 - Blackboard November Update - New Content Editor Experience
  • October 26, 2020 - Reading Week Resources
  • October 21, 2020 - The Great College Competition
  • October 19, 2020 - Durham Network Outage RESOLVED
  • October 16, 2020 - Tech Bulletin: Verificient Announces Data Breach
  • September 28, 2020 - Microsoft Services Restored But May Be Unstable
  • September 28, 2020 - Microsoft Login Services Outage
  • September 8, 2020 - Contingency Planning and Resources for Faculty
  • September 3, 2020 - *Action Required* Device Health Check
  • September 2, 2020 - Trent University Computer Repurpose Program
  • August 28, 2020 - Fall 2020 IT Workshop Series
  • August 28, 2020 - Availability of Captioning Options
  • August 26, 2020 - Network Disruption Issues
  • August 17, 2020 - Virtual Computing Commons
  • August 17, 2020 - Zoom Live Sessions
  • August 14, 2020 - Qualtrics Phone Support Change
  • July 30, 2020 - Recording Room Availability
  • July 29, 2020 - Exam Coverage and IT Service Desk Hours in August
  • July 20, 2020 - On Campus IT Service Available
  • July 14, 2020 - Trent Remote Learning Initiative (ReLI)
  • July 13, 2020 - Park 'N' Surf Service Availability
  • July 6, 2020 - Tech Rover Program
  • June 24, 2020 - Spam and Phishing Emails
  • June 16, 2020 - Support Resources and Summer
  • June 15, 2020 - Availability of Zoom for Students
  • June 9, 2020 - Extended Service Desk Hours
  • June 3, 2020 - Microsoft Teams Availability and Changes
  • April 29, 2020 - Multi-Factor Authentication is Here!
  • April 29, 2020 - Extended Service Desk Hours
  • April 6, 2020 - Zoom Security and Privacy Update
  • April 3, 2020 - Extended Support During Exams
  • March 31, 2020 - Zoom Privacy and Security
  • March 30, 2020 - Updated Login Pages
  • March 23, 2020 - Updates from Information Technology
  • March 18, 2020 - COVID-19 Scams
  • March 10, 2020 - myTrent Login change on Thursday March 12th between 7:30 AM and 8:00 AM
  • February 26, 2020 - Reminder: Automatic Upgrade of Managed PCs to Windows 10
  • February 11, 2020 - SharePoint/OneDrive not loading
  • January 30, 2020 - Transition from Oracle Java SE to OpenJDK
  • January 28, 2020 - Service Fully Restored to Colleague/Ellucian applications
  • December 19, 2019 - Planned Service Outage - December 29, 2019
  • December 19, 2019 - Life Labs Data Breach - Action Required
  • December 16, 2019 - Windows 10 Upgrade (Action Required)
  • November 28, 2019 - Wifi Update
  • November 22, 2019 - Planned Service Outage November 26 at 7:00 am
  • October 15, 2019 - Access to Colleague/Ellucian restored
  • October 8, 2019 - Cybersecurity Video - Bill Returns!
  • October 2, 2019 - WIFI Connection Issues
  • October 2, 2019 - Printing Services RESTORED for Peterborough and Durham Campuses
  • October 2, 2019 - Printing interruption across Peterborough and Durham campuses
  • October 1, 2019 - The Great College Competition
  • September 25, 2019 - Phishing and Scam Attempts
  • September 17, 2019 - Email Forwarding
  • September 16, 2019 - Transition from Oracle Java SE to OpenJDK
  • September 4, 2019 - MS Home Use Program
  • August 27, 2019 - Ally - New Accessibility Tool in Blackboard
  • July 29, 2019 - REMINDER Trent-Guest Wireless Network Retiring on July 31st, 2019
  • July 29, 2019 - Transitioning to LinkedIn LEARNING (For Active Lynda.com Users)
  • July 12, 2019 - Lynda.com is transitioning to LinkedIn Learning
  • July 10, 2019 - Multi-Factor Authentication Pilot
  • July 9, 2019 - Trent-Guest Wireless Network Retiring on July 31st, 2019
  • July 8, 2019 - email marked as junk
  • June 20, 2019 - Spam Email in Office 365
  • May 31, 2019 - Removal of Microsoft Project and Microsoft Visio from lab/lectern PCs
  • May 27, 2019 - Qualtrics Support
  • March 29, 2019 - FINAL REMINDER: IT User Satisfaction Survey
  • March 26, 2019 - *UPDATE* Exam Schedule & Reporting Functions Access Issue
  • March 26, 2019 - Exam Schedule & Reporting Functions Access Issue
  • March 20, 2019 - Password Length and Complexity
  • March 18, 2019 - Issues accessing trentu.ca - UPDATE #5
  • March 18, 2019 - Issues accessing trentu.ca - UPDATE #4
  • March 18, 2019 - Issues accessing trentu.ca - UPDATE #3
  • March 11, 2019 - Handling Sensitive Information Video
  • March 11, 2019 - 2019 Annual IT User Satisfaction Survey
  • February 22, 2019 - Password Safety
  • February 22, 2019 - Ellucian/Colleague Interruption
  • February 21, 2019 - New IT Service: Collaborate
  • February 20, 2019 - Microsoft Office 365 Service Interruption
  • February 19, 2019 - MyTrent Portal Login Changes
  • February 11, 2019 - Scheduled Maintenance with Partial Outage Feb 18 3am to 7am
  • January 8, 2019 - Blackboard Update
  • January 7, 2019 - Course List Issue for Students
  • January 7, 2019 - Blackboard now available
  • December 13, 2018 - Information Security Employee Training -- still chances to win!
  • December 11, 2018 - Tech Bulletin: Update to Trent Google Login
  • December 10, 2018 - Blackboard Service *Restored*
  • December 10, 2018 - Blackboard Service Outage
  • December 5, 2018 - Blackboard unavailable Wed. January 2nd (12:01 AM) until Saturday, January 5th (11:59 PM)
  • December 5, 2018 - Information Security Employee Training
  • November 23, 2018 - Unplanned Network Degrade/outage
  • November 14, 2018 - Tech Bulletin: Upcoming Blackboard Outage
  • October 12, 2018 - Update to Login
  • October 5, 2018 - Phishing and scam attempts
  • October 1, 2018 - IT - Thanksgiving Hours of Operation
  • October 1, 2018 - OCTOBER is CyberSecurity Month
  • September 28, 2018 - Blackboard maintenance Oct 2nd - 3rd
  • September 19, 2018 - Phishing Warning
  • September 13, 2018 - BlackBoard Cloud Migration
  • September 12, 2018 - Handling Sensitive Information Policy
  • September 5, 2018 - *SERVICE RESTORED* Colleague and Partial myTrent Functions Outage
  • September 5, 2018 - *Update*: Colleague and Partial myTrent Functions Outage
  • September 5, 2018 - Colleague and partial MyTrent outage
  • August 27, 2018 - University-wide phone system outage planned: Monday August 27
  • August 9, 2018 - Emergency Blackboard Maintenance - TONIGHT: 4:30 PM - 8:30 PM
  • August 7, 2018 - Novell network logins to be shut down August 14th
  • June 20, 2018 - Tech Bulletin: Email Warning
  • June 14, 2018 - Qualtrics Outage - Service Restored
  • May 30, 2018 - Need Help Spotting Phishing Emails?
  • May 18, 2018 - Panopto Decommission
  • May 15, 2018 - Colleague Printing Unavailable
  • May 4, 2018 - Colleague and myTrent functions outage Monday May 7, 2018 7:00am-7:45am
  • May 3, 2018 - UPDATE: MyTrent Service Issues
  • May 2, 2018 - Action Required* Move to New Voicemail Server
  • April 26, 2018 - Printing Changes *Action Required*
  • April 20, 2018 - Microsoft Azure Email and Document Security
  • April 16, 2018 - Alertus for Mac
  • April 13, 2018 - Windows 7 Retirement
  • April 5, 2018 - REMINDER: Annual IT Satisfaction Survey
  • March 29, 2018 - IT Training Workshops
  • March 23, 2018 - Staff and Faculty EMail issues
  • March 23, 2018 - Service restored-MS Outlook Web App
  • March 23, 2018 - Issues Accessing MS Outlook Web App
  • March 22, 2018 - 2018 Annual IT User Satisfaction Survey
  • March 20, 2018 - New IT Training Calendar
  • March 19, 2018 - Tech Bulletin: YuJa Training (Panopto replacement)
  • March 15, 2018 - Update: Partial Network Outage
  • March 5, 2018 - Service Restored to the Blackboard Learning Management System
  • March 5, 2018 - Blackboard: Unplanned Outage
  • March 1, 2018 - Lunch & Learn: The IT Badging System
  • February 20, 2018 - Departmental S: Drive Migration Update
  • February 20, 2018 - Blackboard Learn Maintenance
  • February 14, 2018 - Departmental S: Drive Migration (Friday, February 16th 8:00pm)
  • February 12, 2018 - Partial Phone System Outage in Durham
  • February 12, 2018 - Panopto Replacement by Yuja Lecture Capture
  • January 31, 2018 - Folder Re-Direction Update
  • January 25, 2018 - H: Drive Migration Status
  • January 24, 2018 - REMINDER to SHUT DOWN your computer TONIGHT January 24, 2018
  • January 17, 2018 - Lynda.com Now Available FREE to Students
  • January 17, 2018 - CORRECTION: H:/ Drive migration
  • January 16, 2018 - H:\ and S:\ Drive Migration
  • December 31, 2017 - Holiday IT Maintenance Update
  • December 19, 2017 - Michael Geist - KTT Keynote and Abstract Extension
  • December 14, 2017 - *TIME CHANGE* Full Network Shutdown on December 28th
  • December 12, 2017 - Blackboard Document Preview Service Update
  • December 7, 2017 - Windows 10 Workshops
  • December 4, 2017 - Reminder: IT Town Hall - Today
  • November 29, 2017 - Tech Bulletin: IT Town Hall
  • November 27, 2017 - Updated Landing Page for myTrent
  • November 24, 2017 - Announcing the Kawartha Teaching and Technology Conference
  • November 22, 2017 - Blackboard - Weighted Column Issue
  • November 16, 2017 - Outlook Web Access Outage
  • November 14, 2017 - Tech Bulletin: Changes to Novell Technologies
  • November 9, 2017 - Phishing E-mails ***Please Read***
  • November 3, 2017 - Tech Bulletin: Emergency Maintenance-Learning System (Blackboard)
  • October 20, 2017 - Blackboard Maintenance
  • October 9, 2017 - Phishing Attempts
  • October 6, 2017 - Phishing Attempt
  • October 5, 2017 - Printing Service RESTORED
  • October 5, 2017 - Printing Outage
  • October 5, 2017 - IT Service Desk - Thanksgiving Hours
  • September 21, 2017 - Reminder: Tech Checks available
  • September 12, 2017 - Blackboard Emergency Maintenance
  • August 23, 2017 - Blackboard Learning System Outage
  • August 22, 2017 - *Update*Website and MyTrent Slow Response
  • August 21, 2017 - Panopto System Upgrade
  • August 4, 2017 - Password Expiry
  • July 26, 2017 - S: Drive Scheduled Outage
  • July 15, 2017 - Phishing Attack
  • July 13, 2017 - Tech Bulletin: Phishing Attack
  • July 5, 2017 - Windows 10 Upgrade Schedule
  • July 5, 2017 - IT - Emergency Maintenance July 6, 2017 7:30 am
  • June 29, 2017 - It's like WannaCry all over Again!
  • June 9, 2017 - myTrent Portal access
  • June 1, 2017 - New Network Security Tools
  • May 16, 2017 - Update on the Wanna Cry Ransomware Attack
  • May 9, 2017 - New Computing and Printing Locations
  • April 5, 2017 - Phishing Attempt from library.help@trentu.ca
  • March 7, 2017 - Tech Bulletin: Colleague and myTrent Planned Maintenance
  • March 6, 2017 - Windows 10 Migration
  • March 2, 2017 - Tech Bulletin:Outlook Webmail (OWA)
  • March 1, 2017 - Tech Bulletin: MyFiles Service Intermittent Disruptions
  • January 26, 2017 - Tech Bulletin: Planned Colleague & MyTrent Outage
  • January 4, 2017 - Tech Bulletin: Learning System (Blackboard) Planned Maintenance
  • December 5, 2016 - Tech Bulletin: Blackboard Outage 10:50-11:05 today
  • November 14, 2016 - Tech Bulletin: Presenting wirelessly from your mobile device
  • November 11, 2016 - IT Open House
  • November 9, 2016 - Tech Bulletin - Colleague and myTrent services have been RESOLVED
  • November 4, 2016 - Tech Bulletin: Student H: and S: drive interruption
  • November 4, 2016 - Novell TrentNet Login Issues - Resolved
  • November 3, 2016 - Novell TrentNET login issues
  • November 3, 2016 - Complimentary Tech Checks
  • November 3, 2016 - Tech Bulletin: Novell Login Issues
  • November 2, 2016 - Tech Bulletin: Blackboard Service Restored
  • November 2, 2016 - Tech Bulletin: Blackboard Learning Management System Degradation
  • November 1, 2016 - Tech Bulletin - Encryption and Device Security
  • October 27, 2016 - WiFi Expansion Project Completion
  • October 25, 2016 - Panopto Campus-Wide License
  • October 20, 2016 - Tech Bulletin: Blackboard system maintenance
  • October 19, 2016 - Qualtrics Log-In Issues
  • October 19, 2016 - Blackboard Emergency Maintenance Completed
  • October 18, 2016 - Emergency Maintenance required - Blackboard Learning System
  • October 18, 2016 - Blackboard - Degraded Performance
  • October 14, 2016 - Server Outages
  • September 21, 2016 - Issues with Dell Orders
  • September 2, 2016 - Changes to Qualtrics
  • September 2, 2016 - MyFiles Service Restored
  • August 29, 2016 - Tech Bulletin: WebCast/Panopto outage Sept 1 from 9:45 am - noon
  • August 26, 2016 - Tech Bulletin: Blackboard Learn - Maintenance
  • August 23, 2016 - New Office 365 Login Screen
  • August 12, 2016 - MyFiles access restored
  • August 12, 2016 - Update: My Files Access
  • August 11, 2016 - My Files Access
  • August 11, 2016 - Blackboard - Urgent Maintenance
  • August 5, 2016 - IT Network Maintenance 4 PM - 6 PM on Saturday August 6th
  • August 4, 2016 - Brief Internet Outage
  • August 3, 2016 - Tech Bulletin: Learning System (Blackboard) Outage (Planned)
  • July 26, 2016 - Blackboard Inline Grading and Content Management
  • July 26, 2016 - Network Outage LHS C and D block
  • June 21, 2016 - OC North Emergency Maintenance complete
  • May 10, 2016 - S: Drive - Restored
  • May 10, 2016 - Tech Bulletin: S: Drive Unavailable
  • April 22, 2016 - REMINDER: No campus phone system THIS SUNDAY
  • April 18, 2016 - Tech Bulletin: Phone System Upgrade
  • April 11, 2016 - University-wide phone system outage planned: Sunday, April 24
  • April 7, 2016 - Annual IT User Satisfaction Survey
  • November 2, 2015 - 2015 IT Open House
  • September 2, 2015 - Blackboard Maintenance
  • September 1, 2015 - Dr. Ann Cavoukian to Speak at Trent University
  • August 28, 2015 - Mobile Printing
  • August 25, 2015 - E-Mail Interruption
  • August 24, 2015 - Blackboard Outage
  • August 17, 2015 - 2014-2015 Annual IT Project Report
  • August 12, 2015 - Blackboard Outage (Planned)
  • August 11, 2015 - Student H:\ Drive Migration
  • August 5, 2015 - Tech Bulletin: Windows 10
  • August 4, 2015 - Planned Blackboard Outage
  • July 17, 2015 - Classroom Technology Training Videos
  • July 13, 2015 - New Self Service Password Reset Tool
  • June 15, 2015 - Panopto Recorder on Faculty Computers
  • May 6, 2015 - Eduroam Wireless Network Coming Soon
  • May 6, 2015 - Tech Bulletin: Short Blackboard Outage (Planned)
  • April 23, 2015 - Trent and UOIT Hosting the Ontario Universities Computing Conference
  • April 14, 2015 - Unplanned Network Outage
  • March 30, 2015 - Phishing Attack
  • March 30, 2015 - Office "FREE" to Faculty and Staff
  • March 30, 2015 - WIFI Services
  • March 6, 2015 - Phone System Issue
  • February 17, 2015 - Intermittent Problems with Access to My Trent portal
  • February 17, 2015 - Intermittent Problems with access to MyTrent portal
  • February 12, 2015 - Blackboard Update and Scheduled Outage
  • February 11, 2015 - One Drive for Business
  • October 31, 2014 - 2014 Annual Report
  • October 28, 2014 - 2014 Annual IT User Satisfaction Results
  • August 25, 2014 - Antivirus Software Update
  • May 13, 2014 - 2014 Annual IT User Satisfaction Survey
  • April 18, 2014 - Academic Record/Colleague Outage -- Good Friday April 18, 2014 9am to 5pm
  • December 3, 2013 - Office 365 Deployment Website and Shared Address Books
  • August 12, 2013 - Annual IT User Satisfaction Survey
  • February 8, 2013 - Lectern Software Update
  • November 30, -0001 - Tech Bulletin: S: drive remains unavailable

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