
Bulletins
- September 6, 2022 - myTrent applications on Apple devices
- August 16, 2022 - Scheduled Colleague Outage - Thurs., Aug 18 7-8am
- July 20, 2022 - S: Drive Migration to SharePoint project
- July 6, 2022 - Course Archive Process July/August 2022
- May 25, 2022 - H and S drive access
- May 24, 2022 - IT Service Outages Update
- May 6, 2022 - Colleague System Outage - RESTORED
- February 23, 2022 - Network RESTORED - East Bank network access
- December 18, 2021 - Moving Exams Online - Faculty Resource
- December 6, 2021 - Windows 10 Upgrade (Action Required)
- November 11, 2021 - Phishing Reminders
- September 27, 2021 - Search IT Up - New! IT Support Hub
- September 20, 2021 - Linked In Learning Expiration
- August 23, 2021 - Blackboard Update - Thurs Aug 26
- August 17, 2021 - RESOLVED: Colleague System Outage
- August 3, 2021 - Exciting New Tools to Serve You Better
- July 28, 2021 - REMINDER: Zoom Archive Process - Aug 3
- June 21, 2021 - Zoom Archive Process
- June 15, 2021 - MFA required on Staff/Faculty accounts
- June 11, 2021 - myTrent applications on Apple devices
- June 10, 2021 - Extended Support During Exams
- June 1, 2021 - Action Required: MFA on Staff/Faculty Accounts
- May 31, 2021 - Blackboard Resources and Student Technical Support Assistants (Tech Rovers)
- May 20, 2021 - Microsoft Service Outage - Resolved
- May 17, 2021 - ACTION REQUIRED: Changes to Trent VPN Access
- May 14, 2021 - UPDATE: Data Centre Failure
- May 12, 2021 - TELUS offer letter
- May 3, 2021 - myTrent service interruption
- April 8, 2021 - Extended Support During Exams
- March 15, 2021 - Microsoft Service Outage
- February 9, 2021 - RESOLVED - Temporary Network Interruption this AM
- February 2, 2021 - Qualtrics - Classic Reports Deprecation March 31, 2021
- January 23, 2021 - UPDATE *RESTORED*: Phone Outage
- January 18, 2021 - RESOLVED: Issue embedding YuJa videos in Blackboard
- January 11, 2021 - Captioning Options for Winter Courses
- January 6, 2021 - myTrent applications on Apple devices
- January 5, 2021 - Interruption to Colleague and some myTrent functions
- December 22, 2020 - IT Support Changes and Reminders - Students
- December 18, 2020 - Student ReLi (Remote Learning Initative) Applications Open Now
- December 16, 2020 - Blackboard Update
- December 14, 2020 - Blackboard Fix and Needed Emergency Outage
- December 13, 2020 - Blackboard Test Tool Issue
- December 9, 2020 - Extended Support During Exams
- December 2, 2020 - VPN Client Deployment
- November 26, 2020 - Phone System Outage-SYSTEM RESTORED
- November 3, 2020 - Blackboard November Update - New Content Editor Experience
- October 26, 2020 - Reading Week Resources
- October 21, 2020 - The Great College Competition
- October 19, 2020 - Durham Network Outage RESOLVED
- October 16, 2020 - Tech Bulletin: Verificient Announces Data Breach
- September 28, 2020 - Microsoft Services Restored But May Be Unstable
- September 28, 2020 - Microsoft Login Services Outage
- September 8, 2020 - Contingency Planning and Resources for Faculty
- September 3, 2020 - *Action Required* Device Health Check
- September 2, 2020 - Trent University Computer Repurpose Program
- August 28, 2020 - Fall 2020 IT Workshop Series
- August 28, 2020 - Availability of Captioning Options
- August 26, 2020 - Network Disruption Issues
- August 17, 2020 - Virtual Computing Commons
- August 17, 2020 - Zoom Live Sessions
- August 14, 2020 - Qualtrics Phone Support Change
- July 30, 2020 - Recording Room Availability
- July 29, 2020 - Exam Coverage and IT Service Desk Hours in August
- July 20, 2020 - On Campus IT Service Available
- July 14, 2020 - Trent Remote Learning Initiative (ReLI)
- July 13, 2020 - Park 'N' Surf Service Availability
- July 6, 2020 - Tech Rover Program
- June 24, 2020 - Spam and Phishing Emails
- June 16, 2020 - Support Resources and Summer
- June 15, 2020 - Availability of Zoom for Students
- June 9, 2020 - Extended Service Desk Hours
- June 3, 2020 - Microsoft Teams Availability and Changes
- April 29, 2020 - Multi-Factor Authentication is Here!
- April 29, 2020 - Extended Service Desk Hours
- April 6, 2020 - Zoom Security and Privacy Update
- April 3, 2020 - Extended Support During Exams
- March 31, 2020 - Zoom Privacy and Security
- March 30, 2020 - Updated Login Pages
- March 23, 2020 - Updates from Information Technology
- March 18, 2020 - COVID-19 Scams
- March 10, 2020 - myTrent Login change on Thursday March 12th between 7:30 AM and 8:00 AM
- February 26, 2020 - Reminder: Automatic Upgrade of Managed PCs to Windows 10
- February 11, 2020 - SharePoint/OneDrive not loading
- January 30, 2020 - Transition from Oracle Java SE to OpenJDK
- January 28, 2020 - Service Fully Restored to Colleague/Ellucian applications
- December 19, 2019 - Planned Service Outage - December 29, 2019
- December 19, 2019 - Life Labs Data Breach - Action Required
- December 16, 2019 - Windows 10 Upgrade (Action Required)
- November 28, 2019 - Wifi Update
- November 22, 2019 - Planned Service Outage November 26 at 7:00 am
- October 15, 2019 - Access to Colleague/Ellucian restored
- October 8, 2019 - Cybersecurity Video - Bill Returns!
- October 2, 2019 - WIFI Connection Issues
- October 2, 2019 - Printing Services RESTORED for Peterborough and Durham Campuses
- October 2, 2019 - Printing interruption across Peterborough and Durham campuses
- October 1, 2019 - The Great College Competition
- September 25, 2019 - Phishing and Scam Attempts
- September 17, 2019 - Email Forwarding
- September 16, 2019 - Transition from Oracle Java SE to OpenJDK
- September 4, 2019 - MS Home Use Program
- August 27, 2019 - Ally - New Accessibility Tool in Blackboard
- July 29, 2019 - REMINDER Trent-Guest Wireless Network Retiring on July 31st, 2019
- July 29, 2019 - Transitioning to LinkedIn LEARNING (For Active Lynda.com Users)
- July 12, 2019 - Lynda.com is transitioning to LinkedIn Learning
- July 10, 2019 - Multi-Factor Authentication Pilot
- July 9, 2019 - Trent-Guest Wireless Network Retiring on July 31st, 2019
- July 8, 2019 - email marked as junk
- June 20, 2019 - Spam Email in Office 365
- May 31, 2019 - Removal of Microsoft Project and Microsoft Visio from lab/lectern PCs
- May 27, 2019 - Qualtrics Support
- March 29, 2019 - FINAL REMINDER: IT User Satisfaction Survey
- March 26, 2019 - *UPDATE* Exam Schedule & Reporting Functions Access Issue
- March 26, 2019 - Exam Schedule & Reporting Functions Access Issue
- March 20, 2019 - Password Length and Complexity
- March 18, 2019 - Issues accessing trentu.ca - UPDATE #5
- March 18, 2019 - Issues accessing trentu.ca - UPDATE #4
- March 18, 2019 - Issues accessing trentu.ca - UPDATE #3
- March 11, 2019 - Handling Sensitive Information Video
- March 11, 2019 - 2019 Annual IT User Satisfaction Survey
- February 22, 2019 - Password Safety
- February 22, 2019 - Ellucian/Colleague Interruption
- February 21, 2019 - New IT Service: Collaborate
- February 20, 2019 - Microsoft Office 365 Service Interruption
- February 19, 2019 - MyTrent Portal Login Changes
- February 11, 2019 - Scheduled Maintenance with Partial Outage Feb 18 3am to 7am
- January 8, 2019 - Blackboard Update
- January 7, 2019 - Course List Issue for Students
- January 7, 2019 - Blackboard now available
- December 13, 2018 - Information Security Employee Training -- still chances to win!
- December 11, 2018 - Tech Bulletin: Update to Trent Google Login
- December 10, 2018 - Blackboard Service *Restored*
- December 10, 2018 - Blackboard Service Outage
- December 5, 2018 - Blackboard unavailable Wed. January 2nd (12:01 AM) until Saturday, January 5th (11:59 PM)
- December 5, 2018 - Information Security Employee Training
- November 23, 2018 - Unplanned Network Degrade/outage
- November 14, 2018 - Tech Bulletin: Upcoming Blackboard Outage
- October 12, 2018 - Update to Login
- October 5, 2018 - Phishing and scam attempts
- October 1, 2018 - IT - Thanksgiving Hours of Operation
- October 1, 2018 - OCTOBER is CyberSecurity Month
- September 28, 2018 - Blackboard maintenance Oct 2nd - 3rd
- September 19, 2018 - Phishing Warning
- September 13, 2018 - BlackBoard Cloud Migration
- September 12, 2018 - Handling Sensitive Information Policy
- September 5, 2018 - *SERVICE RESTORED* Colleague and Partial myTrent Functions Outage
- September 5, 2018 - *Update*: Colleague and Partial myTrent Functions Outage
- September 5, 2018 - Colleague and partial MyTrent outage
- August 27, 2018 - University-wide phone system outage planned: Monday August 27
- August 9, 2018 - Emergency Blackboard Maintenance - TONIGHT: 4:30 PM - 8:30 PM
- August 7, 2018 - Novell network logins to be shut down August 14th
- June 20, 2018 - Tech Bulletin: Email Warning
- June 14, 2018 - Qualtrics Outage - Service Restored
- May 30, 2018 - Need Help Spotting Phishing Emails?
- May 18, 2018 - Panopto Decommission
- May 15, 2018 - Colleague Printing Unavailable
- May 4, 2018 - Colleague and myTrent functions outage Monday May 7, 2018 7:00am-7:45am
- May 3, 2018 - UPDATE: MyTrent Service Issues
- May 2, 2018 - Action Required* Move to New Voicemail Server
- April 26, 2018 - Printing Changes *Action Required*
- April 20, 2018 - Microsoft Azure Email and Document Security
- April 16, 2018 - Alertus for Mac
- April 13, 2018 - Windows 7 Retirement
- April 5, 2018 - REMINDER: Annual IT Satisfaction Survey
- March 29, 2018 - IT Training Workshops
- March 23, 2018 - Staff and Faculty EMail issues
- March 23, 2018 - Service restored-MS Outlook Web App
- March 23, 2018 - Issues Accessing MS Outlook Web App
- March 22, 2018 - 2018 Annual IT User Satisfaction Survey
- March 20, 2018 - New IT Training Calendar
- March 19, 2018 - Tech Bulletin: YuJa Training (Panopto replacement)
- March 15, 2018 - Update: Partial Network Outage
- March 5, 2018 - Service Restored to the Blackboard Learning Management System
- March 5, 2018 - Blackboard: Unplanned Outage
- March 1, 2018 - Lunch & Learn: The IT Badging System
- February 20, 2018 - Departmental S: Drive Migration Update
- February 20, 2018 - Blackboard Learn Maintenance
- February 14, 2018 - Departmental S: Drive Migration (Friday, February 16th 8:00pm)
- February 12, 2018 - Partial Phone System Outage in Durham
- February 12, 2018 - Panopto Replacement by Yuja Lecture Capture
- January 31, 2018 - Folder Re-Direction Update
- January 25, 2018 - H: Drive Migration Status
- January 24, 2018 - REMINDER to SHUT DOWN your computer TONIGHT January 24, 2018
- January 17, 2018 - Lynda.com Now Available FREE to Students
- January 17, 2018 - CORRECTION: H:/ Drive migration
- January 16, 2018 - H:\ and S:\ Drive Migration
- December 31, 2017 - Holiday IT Maintenance Update
- December 19, 2017 - Michael Geist - KTT Keynote and Abstract Extension
- December 14, 2017 - *TIME CHANGE* Full Network Shutdown on December 28th
- December 12, 2017 - Blackboard Document Preview Service Update
- December 7, 2017 - Windows 10 Workshops
- December 4, 2017 - Reminder: IT Town Hall - Today
- November 29, 2017 - Tech Bulletin: IT Town Hall
- November 27, 2017 - Updated Landing Page for myTrent
- November 24, 2017 - Announcing the Kawartha Teaching and Technology Conference
- November 22, 2017 - Blackboard - Weighted Column Issue
- November 16, 2017 - Outlook Web Access Outage
- November 14, 2017 - Tech Bulletin: Changes to Novell Technologies
- November 9, 2017 - Phishing E-mails ***Please Read***
- November 3, 2017 - Tech Bulletin: Emergency Maintenance-Learning System (Blackboard)
- October 20, 2017 - Blackboard Maintenance
- October 9, 2017 - Phishing Attempts
- October 6, 2017 - Phishing Attempt
- October 5, 2017 - Printing Service RESTORED
- October 5, 2017 - Printing Outage
- October 5, 2017 - IT Service Desk - Thanksgiving Hours
- September 21, 2017 - Reminder: Tech Checks available
- September 12, 2017 - Blackboard Emergency Maintenance
- August 23, 2017 - Blackboard Learning System Outage
- August 22, 2017 - *Update*Website and MyTrent Slow Response
- August 21, 2017 - Panopto System Upgrade
- August 4, 2017 - Password Expiry
- July 26, 2017 - S: Drive Scheduled Outage
- July 15, 2017 - Phishing Attack
- July 13, 2017 - Tech Bulletin: Phishing Attack
- July 5, 2017 - Windows 10 Upgrade Schedule
- July 5, 2017 - IT - Emergency Maintenance July 6, 2017 7:30 am
- June 29, 2017 - It's like WannaCry all over Again!
- June 9, 2017 - myTrent Portal access
- June 1, 2017 - New Network Security Tools
- May 16, 2017 - Update on the Wanna Cry Ransomware Attack
- May 9, 2017 - New Computing and Printing Locations
- April 5, 2017 - Phishing Attempt from library.help@trentu.ca
- March 7, 2017 - Tech Bulletin: Colleague and myTrent Planned Maintenance
- March 6, 2017 - Windows 10 Migration
- March 2, 2017 - Tech Bulletin:Outlook Webmail (OWA)
- March 1, 2017 - Tech Bulletin: MyFiles Service Intermittent Disruptions
- January 26, 2017 - Tech Bulletin: Planned Colleague & MyTrent Outage
- January 4, 2017 - Tech Bulletin: Learning System (Blackboard) Planned Maintenance
- December 5, 2016 - Tech Bulletin: Blackboard Outage 10:50-11:05 today
- November 14, 2016 - Tech Bulletin: Presenting wirelessly from your mobile device
- November 11, 2016 - IT Open House
- November 9, 2016 - Tech Bulletin - Colleague and myTrent services have been RESOLVED
- November 4, 2016 - Tech Bulletin: Student H: and S: drive interruption
- November 4, 2016 - Novell TrentNet Login Issues - Resolved
- November 3, 2016 - Novell TrentNET login issues
- November 3, 2016 - Complimentary Tech Checks
- November 3, 2016 - Tech Bulletin: Novell Login Issues
- November 2, 2016 - Tech Bulletin: Blackboard Service Restored
- November 2, 2016 - Tech Bulletin: Blackboard Learning Management System Degradation
- November 1, 2016 - Tech Bulletin - Encryption and Device Security
- October 27, 2016 - WiFi Expansion Project Completion
- October 25, 2016 - Panopto Campus-Wide License
- October 20, 2016 - Tech Bulletin: Blackboard system maintenance
- October 19, 2016 - Qualtrics Log-In Issues
- October 19, 2016 - Blackboard Emergency Maintenance Completed
- October 18, 2016 - Emergency Maintenance required - Blackboard Learning System
- October 18, 2016 - Blackboard - Degraded Performance
- October 14, 2016 - Server Outages
- September 21, 2016 - Issues with Dell Orders
- September 2, 2016 - Changes to Qualtrics
- September 2, 2016 - MyFiles Service Restored
- August 29, 2016 - Tech Bulletin: WebCast/Panopto outage Sept 1 from 9:45 am - noon
- August 26, 2016 - Tech Bulletin: Blackboard Learn - Maintenance
- August 23, 2016 - New Office 365 Login Screen
- August 12, 2016 - MyFiles access restored
- August 12, 2016 - Update: My Files Access
- August 11, 2016 - My Files Access
- August 11, 2016 - Blackboard - Urgent Maintenance
- August 5, 2016 - IT Network Maintenance 4 PM - 6 PM on Saturday August 6th
- August 4, 2016 - Brief Internet Outage
- August 3, 2016 - Tech Bulletin: Learning System (Blackboard) Outage (Planned)
- July 26, 2016 - Blackboard Inline Grading and Content Management
- July 26, 2016 - Network Outage LHS C and D block
- June 21, 2016 - OC North Emergency Maintenance complete
- May 10, 2016 - S: Drive - Restored
- May 10, 2016 - Tech Bulletin: S: Drive Unavailable
- April 22, 2016 - REMINDER: No campus phone system THIS SUNDAY
- April 18, 2016 - Tech Bulletin: Phone System Upgrade
- April 11, 2016 - University-wide phone system outage planned: Sunday, April 24
- April 7, 2016 - Annual IT User Satisfaction Survey
- November 2, 2015 - 2015 IT Open House
- September 2, 2015 - Blackboard Maintenance
- September 1, 2015 - Dr. Ann Cavoukian to Speak at Trent University
- August 28, 2015 - Mobile Printing
- August 25, 2015 - E-Mail Interruption
- August 24, 2015 - Blackboard Outage
- August 17, 2015 - 2014-2015 Annual IT Project Report
- August 12, 2015 - Blackboard Outage (Planned)
- August 11, 2015 - Student H:\ Drive Migration
- August 5, 2015 - Tech Bulletin: Windows 10
- August 4, 2015 - Planned Blackboard Outage
- July 17, 2015 - Classroom Technology Training Videos
- July 13, 2015 - New Self Service Password Reset Tool
- June 15, 2015 - Panopto Recorder on Faculty Computers
- May 6, 2015 - Eduroam Wireless Network Coming Soon
- May 6, 2015 - Tech Bulletin: Short Blackboard Outage (Planned)
- April 23, 2015 - Trent and UOIT Hosting the Ontario Universities Computing Conference
- April 14, 2015 - Unplanned Network Outage
- March 30, 2015 - Phishing Attack
- March 30, 2015 - Office "FREE" to Faculty and Staff
- March 30, 2015 - WIFI Services
- March 6, 2015 - Phone System Issue
- February 17, 2015 - Intermittent Problems with Access to My Trent portal
- February 17, 2015 - Intermittent Problems with access to MyTrent portal
- February 12, 2015 - Blackboard Update and Scheduled Outage
- February 11, 2015 - One Drive for Business
- October 31, 2014 - 2014 Annual Report
- October 28, 2014 - 2014 Annual IT User Satisfaction Results
- August 25, 2014 - Antivirus Software Update
- May 13, 2014 - 2014 Annual IT User Satisfaction Survey
- April 18, 2014 - Academic Record/Colleague Outage -- Good Friday April 18, 2014 9am to 5pm
- December 3, 2013 - Office 365 Deployment Website and Shared Address Books
- August 12, 2013 - Annual IT User Satisfaction Survey
- February 8, 2013 - Lectern Software Update
- November 30, -0001 - Tech Bulletin: S: drive remains unavailable