Core Series

Referrals and Resources 101

Part of making an appropriate referral is being aware of the services and resources available.  This workshop reviews resources and services on campus by touring and visiting different areas of the Symons campus including: the Registrar’s Office, the Student Wellness Centre, College Offices, the Athletic Complex, the Trent International Program Office, First Peoples House of Learning, the Academic Skills Centre and the Career Centre.  Trent University is subject to Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA).  This workshop will also outline what FIPPA means to those working in a post-secondary institution and how to properly communicate student information within the University setting.


Handouts: Tour handoutCampus Resources


Valuing Diversity: Being an Ally

(formerly titled Supporting Marginalized Students)

Trent University prides itself on being an inclusive environment for individuals of diverse backgrounds.  This workshop will delve into the challenges faced by diverse students, how Trent staff and faculty can be good allies, and be mindful of the potential differences among the student population.


Effective One-on-One Communication with Students

(formerly titled Communicating with Students and Your Role in Student Retention)

Positive experiences with student services and academic departments can influence students' willingness to seek support in the future. As such, it is important that students have positive interactions with professionals on campus. This workshop explores effective methods of communicating with individual students to achieve student satisfaction and mutual understanding. Topics include active listening, open-ended questions, and invitational skills.


Student Development Theory

Student development theory (SDT) is the backbone of most student affairs training: a collection of quite similar theories on how 18-24 year old people think, behave and interact.  These theories can be a useful way of analysing why a student acts in a certain way, and they give us all an opportunity to step back occasionally and put student behaviour in perspective.  Using SDT can also be helpful in assisting students to increase their understanding of others and their empathy towards them. This session includes an encapsulated overview of the main theories, and will focus on how they can be used to not only explain some student behaviour, but to encourage further development.

Date: Wednesday, February 14, 2018

Time: 1:00 - 2:30 pm

Location: ESC A205

Register online

Conflict Resolution with Students

When working with students, conflicts can arise over finances, grades and service.  Upon completion of this workshop, one will better be able to: identify situations in which conflict might arise; identify common underlying issues causing conflict, and; address and mediate conflict in a respectful manner.