Student Support Certificate

Faculty & Staff Professional Development

The Student Support Certificate is a series of workshops geared toward teaching staff (especially new instructors and teaching assistants) and non-academic staff who have direct contact with students.  These courses aim to enhance the capacity of Trent faculty and staff members to effectively assist students in a variety of situations, and to help create a supportive environment that builds students’ life skills and ability to cope with a range of issues. Another goal of this training is to educate Trent staff and faculty on the services and resources available to Trent students, and to know when and how to refer students to them.

In order to obtain the certificate, individuals must take all five Core Series workshops, and a minimum of four optional workshops. Workshops are 90 minutes unless indicating otherwise. Workshops will be facilitated by Trent staff and faculty members. The workshops in the Core Series will be offered several times throughout the year. Supplementary workshops are scheduled to change each term.

Winter Term 2018

*Sessions offered Winter 2018 are marked with an asterisk


Series of Courses:

A) Core Series (Course Descriptions/Locations/Dates)

  • Conflict Resolution with Students  (3 hours)
  • Valuing Diversity: Being an Ally
  • Student Development Theory*
  • Referrals and Resources 101 Including Campus Tour and Confidentiality  (2-3 hours)
  • Effective One-on-One Communication with Students (2 hours)

B) Students in Difficulty (Course Descriptions/Locations/Dates)

  • Advising Students in Academic Jeopardy (2 hours)
  • Understanding Mental Health Issues
  • Dealing with Difficult Behaviour
  • safeTALK: Suicide Alertness for Everyone  (3 hours)
  • Self-Care for Student Supporters
  • Bystander Intervention
  • More Feet on the Ground: Mental Health Awareness* (online)
  • Sexual Violence on Campus: Prevention, Intervention and Survivor Support*

C) Student Life (Course Descriptions/Locations/Dates)

  • Coaching Students
  • First Year Experience
  • All things SAS...as it pertains to you
  • Students' Career Choices and Transitions
  • Supporting Student Involvement
  • Supporting Indigenous Students (2 hours)
  • Supporting International Students  (2 hours)*
  • Supporting International Students: Part 2
  • Supporting Issues of Multi-faith
  • Campus Event Planning and Risk Management
  • Positive Space Training
  • Managing and Leading Effective Student Teams


What staff and faculty have said about the Student Support Certificate:


We all want to see our students succeed, and the tools taught in the workshops help us help them to do just that.”


“I am more aware of current issues, and know a lot of resources to where a student can be referred.”


"The selection of courses I have taken so far help me better see issues from the student perspective, and help me help them better."


“Updated techniques to help a changing student population was most useful.”


For further enquiries, contact Kate MacIsaac: kmacisaac@trentu.ca