Information for Parents/Guardians

The following information is intended to assist you with questions you may have about your student’s academic record.

Please note that our policies are published in the Academic Calendar. The Calendar is a comprehensive resource that students and parents should refer to first if questions about a specific University policy arise.

Privacy Protection/Release of Information:

Due to the Freedom of Information and Protection of Privacy Act (FIPPA), personal information cannot be released to anyone other than the student without the student's signed consent. This includes parents, relatives, instructors, public and private organizations. Students wanting to give authorization for others to contact the Registrar’s Office on their behalf must complete the "Release of Information Form" found in the myTrent portal.

  1. Log into the myTrent portal

  2. Click on the Academics tab

  3. Find the Release of Information form found under the FORMS heading

  4. Click on the link to Add or Release Name

  5. Complete the form with the required information

  6. Check off the “Release Academic Records” box and submit the form.

Course Registration:

Course registration for the academic year (September-April) opens in June. We use a ‘priority’ registration schedule that allows those students who are closest to graduating first access to course selection. The registration schedule is posted with the Academic Timetable.

Registration for summer begins in early March for all students – there is no priority schedule for summer registration.

Verification of Enrolment:

Students must be registered in courses before they are able to order a Verification of Enrolment (VOE). This form must be ordered online by the student and can be found in myTrent under the “Academics” tab and then under the “Forms” heading.

Tuition Fees/Refunds:

Please see the Student Accounts Office website for information regarding fees, refunds, etc.

Scholarships and Awards:

More information can be found on the Financial Aid website at:

Tax Forms:

Please see the Student Accounts Office website for information regarding T2202A and other tax-related forms.

Key Communications from the Office of the Registrar 

Mid-January: Mid-Year Review Notification. (An invitation for students to review their mid-term and final grades and to seek academic supports, if necessary).


Early May: Notice of Academic Standing. (All students will be notified of their standing in May after final grades have been released. Information on how standings are determined can be found in the Academic Calendar under "Academic Status").