Learning to solve disputes

Dispute resolution is becoming a must-have skill in today's pressure packed workplace, and it is one which will be taught to participants in an intensive course at Trent University.

Alternative Dispute Resolution (or ADR) is a new and growing field focusing on resolution of disputes through mediation. It is designed for those who wish to practice as independent mediators or acquire dispute resolution techniques and mediation skills to use in their current employment situation. The course is being offered over two weekends, June 2-4 and 16-18, and provides intensive training in both the theory and practice of adr.

ADR practitioners work in a variety of settings in both the public and the private sector including government agencies, business, and the court system.

Instructors Anne Grant and Judith Clarkson have extensive experience in the design and delivery of dispute resolution courses and seminars, and practice adr through their Toronto-based company, Mediated Solutions Incorporated. Both have mediated extensively in such areas as civil disputes, complaints at health care regulatory authorities, farm debt mediation, and work place harassment.

Complete course information is available on our Web site at www.trentu.ca/jbc/dispute.

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