News - Scholars Portal Service Outage: July 28-29 and August 5-6, 2013

Posted on July 24, 2013
Updated July 26, 2013
Updated July 30, 2013 - Outage on August 5-6 is CANCELLED until further notice.

Sunday July 28, 8:00am to Monday July 29, 8:00am

Scholars Portal has been advised by our storage vendor to proceed with an upgrade to our Pillar storage array as soon as possible, following last week's cooling and hardware issues. This will help prevent similar drive failures in the future.  As a result of this upgrade, a number of Scholars Portal services will be unavailable for a period of time this weekend.

The following services will be unavailable from Sunday July 28, 8:00am to Monday July 29, 8:00am:

  • Scholars Portal Journals database
  • Scholars Portal Books database
  • Get It! Trent (Get It! Trent) services
  • E-Journals A-Z
  • RefWorks
  • RACER
  • ODESI
  • GeoPortal
  • Dataverse

This weekend’s maintenance is in addition to the planned service outage for the August holiday weekend, which is due to a scheduled full electrical shutdown of the Robarts Library building.

We apologize for the very short notice of this weekend’s downtime.  Consideration was given to other options but none of them were acceptable given the urgent nature of the problem.

Monday August 5, 5:00am to Tuesday August 6, 5:00am

Due to upcoming planned building maintenance at the University of Toronto, ALL Scholars Portal services will be unavailable.

This includes:

  • Scholars Portal Journals database
  • Scholars Portal Books database
  • Get It! Trent (Get It! Trent) services
  • E-Journals A-Z
  • RefWorks
  • RACER
  • ODESI
  • GeoPortal
  • Dataverse

All online services that are not connected to Scholars Portal will run as normal.